[OR] [MBT] [E3] [CBS] [4] [DP] Corporate Cash Management and Collections

Sub-CBS Code

Name of Sub-CBS

Description of Sub-CBS

4.1

Corporate Account Setup and Onboarding

Execution of onboarding workflows for corporate clients, including account establishment, KYC validation, service configuration, and digital channel enrolment for cash management services.

4.2

Receivables Management

Administration of corporate receivables products, including over-the-counter collections, digital collections, post-dated checks, and lockbox services, to ensure timely and accurate fund crediting.

4.3

Payables and Disbursement Services Integration

Provision of integrated cash management platforms to enable automated disbursement workflows for payroll, vendor payments, government remittances, and other corporate fund transfers.

4.4

Electronic Banking and Treasury Platform Support

Maintenance, monitoring, and user support for digital platforms and treasury systems that facilitate corporate liquidity management, electronic fund transfers, and bulk payment execution.

4.5

Cash Concentration and Liquidity Management

Execution of centralised liquidity pooling, sweeping, and cash consolidation services to optimise corporate clients’ working capital positions and intraday liquidity.

4.6

Cheque Clearing and Settlement Services

Processing and settlement of corporate cheque deposits and outward clearing activities through national clearing systems to ensure timely funds availability.

4.7

Corporate Deposits and Cash Vault Services

Safekeeping, secure handling, and processing of physical cash deposits through branch networks and cash vault operations, including coordination of armoured transport.

4.8

Collections Reconciliation and Reporting

Execution of automated and manual reconciliation of customer receivables, preparation of transaction reports and statements, and delivery of real-time dashboards for client visibility.

4.9

Complaint, Exception, and Dispute Management

Handling and resolution of operational exceptions, disputed payments, delayed credits, and client-initiated service queries to maintain service quality and regulatory compliance.

4.10

Regulatory and Compliance Monitoring

Execution of mandatory compliance tasks, including reporting to regulators, AML monitoring, and adherence to payment system and cash management regulations.