eBook 2 TOC for Plan-Implement-Sustain Phase
Welcome to the Building Resilient Banking Operations: The Metrobank Operational Resilience Implementation Guide Table of Contents page.
This page provides direct access to all the blogs featured in eBook 2, "Implementing Operational Resilience for Metrobank" of the guide.
Each blog post has been crafted to help operational resilience professionals at Metrobank effectively understand, implement, and manage resilience initiatives across the organisation.
Click each button below for detailed, practical insights to strengthen your operational resilience program. Whether you are just beginning your journey or refining your current practices, these resources are curated to support your success.
This page is central to all Operational Resilience in Action blog articles: Implementing Operational Resilience for Metrobank.
Organised into eBooks One and Two, eBook Two offers an easy and seamless way for Metrobank’s resilience professionals to navigate the content and apply best practices.
Explore the topics at your own pace, revisit sections as needed, and build a strong, resilient foundation for your organisation.
More Information About Blended Learning OR-5000 [OR-5] or OR-300 [OR-3]
To learn more about the course and schedule, click the buttons below for the OR-3 Blended Learning OR-300 Operational Resilience Implementer course and the OR-5 Blended Learning OR-5000 Operational Resilience Expert Implementer course.
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![[OR] [MBT] [P1 to P3] [C1] OR Planning Methodology](https://no-cache.hubspot.com/cta/default/3893111/7324558f-80d4-40de-a904-ab4850b4c45c.png)
![[OR] [MBT] [P1] [S1-S5] [C2] Five Stages of the Plan Phase](https://no-cache.hubspot.com/cta/default/3893111/1696dd57-ee80-465d-855e-1918c1c4389b.png)
![[OR] [MBT] [P2] [S1-S5] [C8] Five Stages of the _Implement_ Phase](https://no-cache.hubspot.com/cta/default/3893111/ee0a428b-6e4f-46c4-a047-fa5e6f155e09.png)
![[OR] [MBT] [P3] [C14] The Five Stages of the _Sustain_ Phase in OR Planning Methodology](https://no-cache.hubspot.com/cta/default/3893111/f714d469-f54a-4ac4-9542-a6483d3920e1.png)
![[OR] [MBT] [E2] [C20] Conclusion for eBook 2](https://no-cache.hubspot.com/cta/default/3893111/379abbd7-b461-4e48-b676-8f7047a8006e.png)
![[OR] [MBT] [E2] [P1] [S1] [C3] Assessing Capability and Maturity](https://no-cache.hubspot.com/cta/default/3893111/996df9b7-ce1a-4fdd-970f-1cac5b95f4bc.png)
![[OR] [MBT] [E2] [P1] [S2] [C4] Analysing Gaps](https://no-cache.hubspot.com/cta/default/3893111/0c724b4e-43d5-49f3-901c-800c97558acc.png)
![[OR] [MBT] [E2] [P1] [S3] [C5] Developing Strategy and Roadmap](https://no-cache.hubspot.com/cta/default/3893111/fbfd1752-9e40-4d91-adae-497844902f9f.png)
![[OR] [MBT] [E2] [P1] [S4] [C6] Confirming Risk Appetite](https://no-cache.hubspot.com/cta/default/3893111/101cefa1-1918-46c8-a534-788272fcdf84.png)
![[OR] [MBT] [E2] [P1] [S5] [C7] Developing and Embedding Governance](https://no-cache.hubspot.com/cta/default/3893111/2358b870-f1b8-4e38-a96b-02c877221ccf.png)
![[OR] [MBT] [E2] [P2] [S1] [C9] Identifying Critical Business Services](https://no-cache.hubspot.com/cta/default/3893111/fb91e4c0-1e37-4965-ac60-33e83fa1b644.png)
![[OR] [MBT] [E2] [P2] [S2] [C10] Mapping of Processes and Resources](https://no-cache.hubspot.com/cta/default/3893111/c41af3a1-4cb4-40d3-903c-bfae040902bc.png)
![[OR] [MBT] [E2] [P2] [S3] [C11] Establishing Impact Tolerance](https://no-cache.hubspot.com/cta/default/3893111/dcbdd3db-20c3-4d27-95d4-f8c5f89ad62f.png)
![[OR] [MBT] [E2] [P2] [S4] [C12] Performing Scenario Testing](https://no-cache.hubspot.com/cta/default/3893111/2b0cc99e-29fb-432a-a9c4-033e86a0e9c2.png)
![[OR] [MBT] [E2] [P2] [S5] [C13] Improving Lessons Learned](https://no-cache.hubspot.com/cta/default/3893111/c37e2c71-8d14-42c0-9a0b-399f57d64c91.png)
![[OR] [MBT] [E2] [P3] [S1] [C15] Introducing Cultural Change Management](https://no-cache.hubspot.com/cta/default/3893111/89790a80-405a-4572-92bf-37ca91cd3940.png)
![[OR] [MBT] [E2] [P3] [S2] [C16] Developing a Communication Strategy](https://no-cache.hubspot.com/cta/default/3893111/f85f4fee-943c-412d-943b-061d4da58606.png)
![[OR] [MBT] [E2] [P3] [S3] C17] Implementing Training and Awareness](https://no-cache.hubspot.com/cta/default/3893111/5533fad2-f333-4c99-8840-4f8d41b9554f.png)
![[OR] [MBT] [E2] [P3] [S4] [C18] Providing Self-Assessment](https://no-cache.hubspot.com/cta/default/3893111/908d7c2c-32c6-4dcb-aec6-d9b3b8e5f5a9.png)
![[OR] [MBT] [E2] [P3] [S5] [C19] Conducting Independent Quality Reviews](https://no-cache.hubspot.com/cta/default/3893111/b5d28003-3452-4784-a3e3-d12414ed5608.png)





![[BL-OR] [3-4-5] View Schedule](https://blog.bcm-institute.org/hs-fs/hubfs/hub_generated/resized/e4287b59-1a43-4e10-8e43-c73b27b3ca39.png?width=172&height=50&name=e4287b59-1a43-4e10-8e43-c73b27b3ca39.png)
![[BL-OR] [3] FAQ OR-300](https://blog.bcm-institute.org/hs-fs/hubfs/hub_generated/resized/294e989f-8613-4bf3-96a5-a89408cfb9ca.png?width=150&height=150&name=294e989f-8613-4bf3-96a5-a89408cfb9ca.png)
![Email to Sales Team [BCM Institute]](https://no-cache.hubspot.com/cta/default/3893111/3c53daeb-2836-4843-b0e0-645baee2ab9e.png)









