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Strengthening Resilience at London Stock Exchange Group: An Enterprise Approach
OR BB_v4_8

[OR] [LSEG] [E3] [CBS] [2] [MIID] Map Interdependencies

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Market Data Distribution Services is one of the most critical business services delivered by London Stock Exchange Group (LSEG).

The service enables financial institutions, trading participants, market infrastructure operators, regulators, and investors to access accurate, timely, and reliable market information necessary for trading, investment decision-making, risk management, regulatory compliance, and market transparency.

Operational resilience regulations issued by central banks, financial regulators, and market authorities require organisations to identify and document the interdependencies that support the delivery of each Critical Business Service (CBS).

Interdependency mapping goes beyond identifying individual resources to understanding how people, processes, technology, facilities, data, third parties, and external market infrastructures work together to deliver an end-to-end service.

[OR] [E3] [Interdependency and Interconnectivity] Mapping Interdependencies

Moh Heng Goh
Operational Resilience Certified Planner-Specialist-Expert

Strengthening Resilience at London Stock Exchange Group: An Enterprise Approach

[OR] [E3] [Interdependency and Interconnectivity] Mapping Interdependencies

CBS-2 Market Data Distribution Services

[OR] [LSEG] [E3] [CBS] [2] [MIID] Map Interdependencies

New call-to-actionMarket Data Distribution Services is one of the most critical business services delivered by London Stock Exchange Group (LSEG).

The service enables financial institutions, trading participants, market infrastructure operators, regulators, and investors to access accurate, timely, and reliable market information necessary for trading, investment decision-making, risk management, regulatory compliance, and market transparency.

Operational resilience regulations issued by central banks, financial regulators, and market authorities require organisations to identify and document the interdependencies that support the delivery of each Critical Business Service (CBS).

Interdependency mapping goes beyond identifying individual resources to understanding how people, processes, technology, facilities, data, third parties, and external market infrastructures work together to deliver an end-to-end service.

It provides visibility into the reliance relationships that may become points of vulnerability during a disruption.

For LSEG's CBS-2 Market Data Distribution Services, the operational environment is highly interconnected. The service relies on upstream dependencies, including market data providers, trading venues, telecommunications networks, time synchronisation services, cloud and infrastructure providers, cybersecurity functions, and reference data vendors.

It also depends on numerous internal systems, including feed handlers, validation engines, aggregation platforms, entitlement systems, distribution networks, monitoring tools, and business continuity capabilities.

A disruption affecting any of these dependencies could impact the organisation's ability to maintain the availability, integrity, accuracy, and timeliness of market data, as well as regulatory compliance.

The purpose of this chapter is to document and analyse the interdependencies associated with the twenty sub-Critical Business Services that collectively support CBS-2 Market Data Distribution Services.

The mapping identifies critical reliance relationships, potential concentration risks, single points of failure, and resilience measures implemented to maintain service continuity.

This information provides the foundation for impact tolerance assessments, scenario testing, recovery planning, third-party risk management, and resilience improvement initiatives required under operational resilience frameworks.

For regulatory submissions aligned with operational resilience expectations of central banks and financial regulators, the Map Interdependencies table should identify the internal and external dependencies for each sub-CBS, the nature of each dependency, the impact of failure, and the resilience measures implemented to manage disruption risks.

 

x Banner [Table] [OR] [E3] Map Interdependencies

Table P3: Map Interdependencies for CBS-2

Sub-CBS Code

Sub-CBS Name

Dependency Category

Interdependent Entity / Service

Dependency Description

Dependency Type (Internal / External)

Impact if Dependency Fails

Resilience Measures

2.1

Market Data Source Acquisition and Feed Collection

Market Infrastructure

Trading Venues, Exchanges, OTC Platforms

Receives real-time market data feeds from exchanges and trading venues globally

External

Market data unavailable or incomplete

Multiple feed providers, redundant circuits, alternate feed paths

Technology

Feed Handler Platforms

Collects and ingests raw market data streams

Internal

Data acquisition interruption

High-availability feed handlers, active-active architecture

2.2

Market Data Validation and Quality Verification

Technology

Data Quality Engines

Validates the accuracy, completeness, timeliness and integrity of market data

Internal

Dissemination of erroneous market data

Automated validation rules and exception management

Operations

Market Data Operations Team

Reviews exceptions and quality alerts

Internal

Unresolved data integrity issues

Cross-trained personnel and escalation procedures

2.3

Market Data Normalisation and Data Transformation

Technology

Data Transformation Engines

Converts proprietary exchange formats into standardised formats

Internal

Downstream systems unable to consume data

Redundant processing clusters and automated failover

2.4

Instrument and Reference Data Association

Information

Security Master Database

Associates market data with instrument reference attributes

Internal

Incorrect instrument identification

Replicated reference data repositories

   

Third Party

External Reference Data Providers

Provides instrument identifiers and corporate action data

External

Incorrect instrument mapping

Multiple vendors and reconciliation controls

2.5

Real-Time Tick Data Processing

Technology

Tick Processing Engines

Processes high-volume market events in real time

Internal

Delayed market data dissemination

Low-latency clustered infrastructure

   

Infrastructure

Data Centre Facilities

Provides compute and storage infrastructure

Internal

Processing outage

Dual-site processing facilities

2.6

Market Data Aggregation and Consolidation

Technology

Aggregation Platforms

Consolidates data from multiple sources

Internal

Incomplete market view for customers

Geographic redundancy and load balancing

2.7

Data Enrichment and Analytics Processing

Information

Analytics Models and Calculation Engines

Generates derived analytics and indicators

Internal

Reduced value-added services

Backup calculation engines and validation controls

   

Third Party

Benchmark and Index Providers

Supplies benchmark and index information

External

Missing enrichment information

Alternative data sources and contingency procedures

2.8

Entitlement and Subscriber Access Management

Technology

Identity and Access Management (IAM) Systems

Controls customer entitlements and permissions

Internal

Customers unable to access services

Redundant IAM platforms and recovery procedures

   

Customer Services

Subscriber Management Platform

Maintains subscriber access records

Internal

Incorrect entitlement assignments

Replicated databases and audit controls

2.9

Data Feed Publication and Distribution

Technology

Market Data Distribution Platform

Publishes validated market data feeds

Internal

Customer service disruption

Active-active distribution nodes

   

Network

Content Distribution Networks

Supports global data dissemination

External

Regional delivery disruptions

Multiple network providers

2.10

Low-Latency Data Delivery and Network Routing

Telecommunications

WAN Providers and Telecom Carriers

Provides low-latency connectivity to customers

External

Increased latency or service outage

Diverse telecommunications providers

   

Technology

Network Routing Infrastructure

Routes data traffic efficiently

Internal

Delayed market data delivery

Redundant routers and dynamic routing

2.11

API Gateway and Connectivity Services

Technology

API Gateway Platforms

Provides API access to market data services

Internal

API service unavailable

Multi-region API deployment

   

Cybersecurity

Authentication Services

Validates API user access

Internal

Access failures and security risks

Redundant authentication services

2.12

Market Data Synchronisation and Time Management

Infrastructure

Time Synchronisation Services (GPS/NTP/PTP)

Maintains accurate timestamps across platforms

Internal/External

Data sequencing errors

Multiple independent timing sources

   

Technology

Precision Time Servers

Synchronises distributed systems

Internal

Regulatory compliance issues

Redundant time servers

2.13

Historical Data Capture and Archiving

Technology

Data Archival Platforms

Stores historical market data

Internal

Historical data unavailable

Replicated storage and backup repositories

   

Cloud Services

Archival Storage Providers

Provides long-term storage capability

External

Loss of historical records

Multi-site backup storage

2.14

Customer Delivery Channel Integration

Technology

Customer Delivery Platforms

Supports customer-specific delivery channels

Internal

Customers are unable to consume services

Redundant delivery gateways

   

External Parties

Customer Systems and Networks

Receives distributed data feeds

External

Customer connectivity issues

Alternative connection methods

2.15

Exception Handling and Data Recovery Management

Operations

Data Operations Team

Investigates and resolves exceptions

Internal

Extended recovery times

24×7 support and escalation procedures

   

Technology

Recovery Management Systems

Supports restoration of corrupted data

Internal

Data recovery failure

Automated backup and recovery processes

2.16

Market Data Monitoring and Performance Surveillance

Technology

Monitoring Platforms

Monitors system health and service levels

Internal

Undetected service degradation

Real-time monitoring and alerting

   

Operations

Network Operations Centre (NOC)

Monitors infrastructure and performance

Internal

Delayed incident detection

Continuous operations coverage

2.17

Incident Response and Service Restoration

Operations

Incident Management Team

Coordinates incident response activities

Internal

Prolonged service outages

Defined incident response plans

   

Technology

Service Recovery Platforms

Facilitates system restoration

Internal

Delayed recovery

Automated failover and recovery tooling

2.18

Regulatory Reporting and Data Compliance Monitoring

Compliance

Regulatory Compliance Function

Ensures adherence to reporting obligations

Internal

Regulatory breaches

Compliance monitoring and audits

   

Regulators

Financial Regulators and Authorities

Receives mandatory reporting information

External

Regulatory sanctions

Reporting controls and escalation procedures

2.19

Cybersecurity Monitoring for Data Infrastructure

Cybersecurity

Security Operations Centre (SOC)

Monitors cyber threats affecting data services

Internal

Undetected cyber incidents

24×7 SOC operations

   

Third Party

Threat Intelligence Providers

Supplies external threat intelligence

External

Reduced threat visibility

Multiple intelligence sources

2.20

Business Continuity and Resilience Administration

Resilience Management

Operational Resilience Function

Oversees resilience governance and compliance

Internal

Weak resilience oversight

Governance framework and regular reviews

   

Crisis Management

Crisis Management Team

Coordinates response to severe disruptions

Internal

Poor crisis response coordination

Crisis management plans and exercises

   

Third Party Management

Critical Suppliers and Service Providers

Supports continuity of outsourced services

External

Third-party disruption impacts service delivery

Supplier resilience assessments and exit strategies

 

Explanatory Notes for Map Interdependencies Fields

Sub-CBS Code

A unique identifier assigned to each Sub-Critical Business Service (Sub-CBS) within a Critical Business Service (CBS).

The code provides a structured reference for tracking, analysis, reporting, and resilience assessments.

Example: 2.1 may represent Market Data Source Acquisition and Feed Collection within CBS-2 Market Data Distribution Services.

Sub-CBS Name

The official name of the Sub-Critical Business Service being analysed.

This field identifies the specific operational process, capability, or service component that contributes to the delivery of the overall Critical Business Service.

The Sub-CBS Name provides context for understanding the dependencies associated with that process.

Dependency Category

Classifies the type of dependency required to support the Sub-CBS.

This field helps group dependencies into meaningful categories for analysis and resilience planning. Common categories include:

  • People – staff, operational teams, subject matter experts.
  • Process – business processes, procedures, workflows.
  • Technology – applications, platforms, databases, infrastructure.
  • Facilities – offices, data centres, operational sites.
  • Third Party – vendors, service providers, cloud providers, telecom carriers.
  • Market Infrastructure – exchanges, clearing houses, payment systems, trading venues.
  • Information/Data – reference data, market data, security master data, regulatory data.
Interdependent Entity / Service

The specific organisation, system, platform, team, service, facility, or external entity that the Sub-CBS depends upon.

This field identifies the actual dependency source.

Examples include a market data feed provider, an identity and access management system, a cloud storage service, a telecommunications network, or an operational support team.

Dependency Description

A detailed explanation of the dependency relationship and how the Interdependent Entity or Service supports the Sub-CBS.

The description should explain what is provided (for example, data, connectivity, processing capability, operational support, or infrastructure) and why it is necessary to deliver the Critical Business Service.

Dependency Type (Internal / External)

Indicates whether the dependency is provided from within the organisation or by an external party.

  • Internal – provided by LSEG business units, technology teams, infrastructure teams, operations teams, or internal shared services.
  • External – provided by third parties, exchanges, market infrastructure providers, telecom carriers, cloud providers, regulators, or other external organisations.

This distinction supports third-party risk management and regulatory reporting requirements.

Impact if Dependency Fails

Describes the operational consequence if the dependency becomes unavailable, degraded, corrupted, delayed, or otherwise fails.

The impact statement should focus on the effect on the Sub-CBS and the overall Critical Business Service, such as:

  • Service outage
  • Delayed market data delivery
  • Data integrity issues
  • Regulatory non-compliance
  • Customer access disruption
  • Increased latency
  • Extended recovery time
  • Loss of monitoring visibility

This field helps assess dependency criticality and supports impact tolerance and scenario testing activities.

These definitions align with operational resilience practices for Mapping Interdependencies, where the objective is to identify and document the reliance relationships that support the delivery of a Critical Business Service and to understand the potential impact if those relationships are disrupted.

Recommended Additional Fields for Regulatory Submission

For compliance with operational resilience requirements issued by central banks and market regulators, London Stock Exchange Group should maintain the following additional fields for each interdependency:

 

Additional Field

Purpose

Dependency ID

Unique identifier for tracking

Criticality Rating

High / Medium / Low

Dependency Owner

Accountable function or individual

Maximum Tolerable Disruption (MTD)

Maximum acceptable outage period

Impact Tolerance Alignment

Link to approved impact tolerance

Single Point of Failure (Y/N)

Identification of concentration risk

Substitutability Rating

Ease of replacement

Recovery Time Objective (RTO)

Target restoration time

Recovery Point Objective (RPO)

Acceptable data loss threshold

Testing Frequency

Annual, Semi-Annual, Quarterly

Last Test Date

Evidence of resilience validation

Regulatory Requirement Reference

FCA, PRA, Bank of England, ESMA, SEC, etc.

Third-Party Criticality Classification

Material / Important / Non-Critical

Exit Strategy Available (Y/N)

Third-party dependency management

Resilience Control Effectiveness

Effective, Partially Effective, Ineffective

 

This interdependency mapping provides a comprehensive view of the upstream and downstream dependencies that support CBS-2 Market Data Distribution Services, enabling London Stock Exchange Group to demonstrate compliance with operational resilience expectations for dependency mapping, impact tolerance assessment, scenario testing, and resilience governance.

 

Banner [Summing] [OR] [E3] Map Interconnections and Interdependencies

The mapping of interdependencies for CBS-2 Market Data Distribution Services demonstrates the complex ecosystem required to deliver resilient market data services across global financial markets.

The analysis highlights that service delivery depends not only on internal operational capabilities but also on a wide network of external entities, including exchanges, market infrastructure providers, telecommunications carriers, reference data vendors, cloud service providers, cybersecurity partners, and regulatory stakeholders.

By systematically identifying and documenting these interdependencies, London Stock Exchange Group gains a comprehensive understanding of the relationships that support the delivery of market data services and the potential vulnerabilities that could affect operational resilience.

This visibility enables management to assess concentration risks, identify single points of failure, evaluate dependency criticality, and implement appropriate resilience controls to ensure service continuity during severe but plausible disruption scenarios.

The interdependency map also serves as a key input into subsequent operational resilience activities, including impact tolerance setting, scenario testing, vulnerability assessments, third-party resilience reviews, incident response planning, and business continuity strategy development.

As the operating environment, technology landscape, and external dependency ecosystem continue to evolve, this mapping should be reviewed and updated regularly to ensure it remains accurate and reflective of current operational realities.

Ultimately, effective interdependency mapping strengthens LSEG's ability to anticipate disruptions, respond effectively to incidents, recover critical services within established tolerances, and continue delivering reliable market data services that support the stability, transparency, and integrity of global financial markets.

 

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