---
title: [OR] [KIB] [E3] [CBS] [2] [MPR] Map Processes and Resources
description: [OR] [KIB] [E3] [CBS] [2] [MPR] Map Processes and Resources
image: https://blog.bcm-institute.org/hubfs/Kenangan%20Investment%20Bank%20Berhad%20Graphic%20Folder/Kenanga%20CBS%202/%5BOR%5D%20%5BKIB%5D%20%5BE3%5D%20%5BCBS%5D%20%5B2%5D%20%5BMPR%5D%20Clearing%20%26%20Settlement%20Services.jpg
---
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###### Resilience by Design: Kenanga Investment Bank’s Operational Resilience Journey
# \[OR\] \[KIB\] \[E3\] \[CBS\] \[2\] \[MPR\] Map Processes and Resources
[](https://cta-redirect.hubspot.com/cta/redirect/3893111/48d52e8f-4ce1-4b3f-8281-d865c450eba0)
The ability to manage and maintain operational resilience in banking operations is critical for ensuring continuity of service, mitigating risks, and meeting regulatory requirements.
For Kenanga Investment Bank, the Critical Business Service (CBS) 2, **Clearing & Settlement Services**, encompasses the end-to-end processes that ensure trades are captured, cleared, settled, and reconciled accurately, while maintaining regulatory compliance and safeguarding client assets.
Mapping these processes and their associated resources provides a comprehensive view of dependencies, potential points of failure, and the criticality of each operational component.
### [](https://cta-redirect.hubspot.com/cta/redirect/3893111/bf4d1338-79cc-4e63-904c-9093a2477a6d)
[Moh Heng Goh](https://blog.bcm-institute.org/ebook-or/author/moh-heng-goh) Feb 20, 2026
###### Operational Resilience Certified Planner-Specialist-Expert
### [![x \[OR\] \[KIB\] Legal Disclaimer Banner](https://no-cache.hubspot.com/cta/default/3893111/b6372811-fb39-4c3e-b0fc-b669eb2b0056.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/b6372811-fb39-4c3e-b0fc-b669eb2b0056)
### [](https://cta-redirect.hubspot.com/cta/redirect/3893111/bf4d1338-79cc-4e63-904c-9093a2477a6d)**CBS-2 Clearing & Settlement Services**
#### Introduction
[![\[OR\] \[KIB\] \[E3\] \[CBS\] \[2\] \[MPR\] Map Processes and Resources ](https://no-cache.hubspot.com/cta/default/3893111/69977f4c-a192-42cd-83ba-53eff86f58a5.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/69977f4c-a192-42cd-83ba-53eff86f58a5)
The ability to manage and maintain operational resilience in banking operations is critical for ensuring continuity of service, mitigating risks, and meeting regulatory requirements.
For Kenanga Investment Bank, the Critical Business Service (CBS) 2, **Clearing & Settlement Services**, encompasses the end-to-end processes that ensure trades are captured, cleared, settled, and reconciled accurately, while maintaining regulatory compliance and safeguarding client assets.
Mapping these processes and their associated resources provides a comprehensive view of dependencies, potential points of failure, and the criticality of each operational component.
##### **Purpose of the Chapter**
This chapter aims to provide a detailed mapping of the processes and resources that support CBS 2 **Clearing & Settlement Services**. By outlining the interconnections between processes, people, technology, third-party vendors, and upstream/downstream dependencies, the reader gains a clear understanding of operational risk exposure and resilience requirements.
The objective is to enable operational teams, risk managers, and regulators to anticipate vulnerabilities, prioritize critical resources, and implement controls that ensure service continuity under severe but plausible scenarios.
[![Banner \[Table\] \[OR\] \[E3\] Map Processes and Resources](https://no-cache.hubspot.com/cta/default/3893111/5af5497a-aa7f-41e4-b5ed-c9da8601d4ef.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/5af5497a-aa7f-41e4-b5ed-c9da8601d4ef)
###### Table P3: Map Processes and Resources for CBS-2
| **Sub-CBS Code** | **Sub-CBS** | **Processes** | **People** | **Technology (Applications & Infrastructure)** | **Third-party Vendors** | **Upstream/Downstream Dependencies** |
| --- | --- | --- | --- | --- | --- | --- |
| **2.1** | **Trade Capture & Validation** | **Trade entry, confirmation, and validation against orders** | **Front Office Traders, Middle Office Staff, Trade Capture Officers** | **KenTrade Capture System, Trade Validation Engine, Secure Network** | **Central Depository Malaysia (CDM), Market Data Providers** | **Upstream: Market Execution Systems; Downstream: Clearing Instructions & Netting** |
| **2.2** | **Clearing Instructions & Netting** | **Netting of trades, clearing instructions to CCPs, trade matching** | **Middle Office, Clearing Officers** | **ClearingNet Platform, Netting Engine** | **Bursa Clearing, CLS Bank** | **Upstream: Trade Capture & Validation; Downstream: Margin & Collateral Management** |
| **2.3** | **Margin & Collateral Management** | **Calculation and monitoring of margins, collateral allocation** | **Risk Management Team, Collateral Analysts** | **MarginCalc System, Collateral Management Tool** | **Custodians, CCPs** | **Upstream: Clearing Instructions & Netting; Downstream: Settlement Execution** |
| **2.4** | **Settlement Execution** | **Funds and securities settlement, payment instructions** | **Settlement Officers, Treasury Desk** | **Settlement Execution Platform, SWIFT Interface, Core Banking Systems** | **Custodians, Payment Gateways** | **Upstream: Margin & Collateral Management; Downstream: Funds & Securities Reconciliation** |
| **2.5** | **Funds & Securities Reconciliation** | **Reconciliation of settlements, exception handling** | **Reconciliation Officers, Back Office Staff** | **Reconciliation Platform, ERP Systems, Data Analytics Tools** | **Custodians, Clearing Houses** | **Upstream: Settlement Execution; Downstream: Exception & Fail Management** |
| **2.6** | **Corporate Actions Processing** | **Processing dividends, rights issues, and other corporate actions** | **Corporate Actions Analysts** | **Corporate Actions Module, Securities Database** | **Custodians, Registrars** | **Upstream: Funds & Securities Reconciliation; Downstream: Client & Counterparty Communication** |
| **2.7** | **Exception & Fail Management** | **Handling trade fails, breaks, and disputes** | **Operations Officers, Trade Support** | **Exception Management System, Workflow Automation Tool** | **Custodians, CCPs** | **Upstream: Funds & Securities Reconciliation; Downstream: Regulatory & Financial Reporting** |
| **2.8** | **Regulatory & Financial Reporting** | **Generation of regulatory reports, compliance filings** | **Compliance Officers, Finance Team** | **Regulatory Reporting Platform, Data Warehouse** | **Bank Negara Malaysia (BNM), Securities Commission** | **Upstream: Exception & Fail Management; Downstream: Client & Counterparty Communication** |
| **2.9** | **Client & Counterparty Communication** | **Notifications, confirmations, and status updates** | **Relationship Managers, Client Service Officers** | **Secure Messaging System, CRM Platform** | **Clients, Counterparties, CCPs** | **Upstream: Settlement Execution, Corporate Actions Processing; Downstream: None** |
| **2.10** | **Technology, Controls & Monitoring** | **Monitoring system health, access controls, audit logs** | **IT Operations, Cybersecurity Team** | **IT Monitoring Tools, SIEM, Backup & DR Systems** | **Managed Service Providers, Cloud Vendors** | **Upstream: All CBS 2 Processes; Downstream: Supports entire Clearing & Settlement lifecycle** |
[![Banner \[Summing\] \[OR\] \[E3\] Map Interconnections and Interdependencies](https://no-cache.hubspot.com/cta/default/3893111/61e5330e-051c-4874-b6da-a1be8393c283.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/61e5330e-051c-4874-b6da-a1be8393c283) Mapping the processes and resources for CBS 2 **Clearing & Settlement Services** highlights the interconnected nature of banking operations, the criticality of specific roles and technologies, and the reliance on both internal and external parties.
This structured approach ensures that Kenanga Investment Bank can identify vulnerabilities, prioritise resource allocation, and implement robust controls that enhance operational resilience.
By maintaining visibility over upstream and downstream dependencies, the bank is better equipped to respond to disruptions, minimize financial and reputational impact, and meet regulatory expectations set out by Bank Negara Malaysia and other governing bodies.
| Resilience by Design: Kenanga Investment Bank’s Operational Resilience Journey | | | | | |
| --- | --- | --- | --- | --- | --- |
| **eBook 3: Starting Your OR Implementation** | | | | | |
| **CBS-2 Clearing & Settlement Services** | | | | | |
| **CBS-2 DP** | **CBS-2 MD** | **CBS-2 MPR** | **CBS-2 ITo** | **CBS-2 SuPS** | **CBS-2 ST** |
| [![\[OR\] \[KIB\] \[E3\] \[CBS\] \[2\] Clearing & Settlement Services](https://no-cache.hubspot.com/cta/default/3893111/53094a9e-b9dc-4967-94aa-5b0cdd746e71.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/53094a9e-b9dc-4967-94aa-5b0cdd746e71) | [![\[OR\] \[KIB\] \[E3\] \[CBS\] \[2\] \[MD\] Map Dependency](https://no-cache.hubspot.com/cta/default/3893111/c8b0c61d-a5c2-4ea3-a543-40785b42eb7f.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/c8b0c61d-a5c2-4ea3-a543-40785b42eb7f) | [![\[OR\] \[KIB\] \[E3\] \[CBS\] \[2\] \[MPR\] Map Processes and Resources ](https://no-cache.hubspot.com/cta/default/3893111/69977f4c-a192-42cd-83ba-53eff86f58a5.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/69977f4c-a192-42cd-83ba-53eff86f58a5) | [![\[OR\] \[KIB\] \[E3\] \[CBS\] \[2\] \[ITo\] Establish Impact Tolerances](https://no-cache.hubspot.com/cta/default/3893111/3943560a-1b5a-46e1-a8fa-bb0378c19077.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/3943560a-1b5a-46e1-a8fa-bb0378c19077) | [![\[OR\] \[KIB\] \[E3\] \[CBS\] \[2\] \[SuPS\] Identify Severe but Plausible Scenarios](https://no-cache.hubspot.com/cta/default/3893111/7a97e4f1-c32e-4a95-abd2-dde565c23c0b.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/7a97e4f1-c32e-4a95-abd2-dde565c23c0b) | [![\[OR\] \[KIB\] \[E3\] \[CBS\] \[2\] \[ST\] Perform Scenario Testing ](https://no-cache.hubspot.com/cta/default/3893111/4dfead65-2e7d-4c14-ac6f-431df6142c18.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/4dfead65-2e7d-4c14-ac6f-431df6142c18) |
[](https://cta-redirect.hubspot.com/cta/redirect/3893111/084e620a-46c5-419a-82ed-6a681d15c0b6)**[](https://cta-redirect.hubspot.com/cta/redirect/3893111/13a448f1-f09c-42da-a57e-0988e41658c5)Gain Competency:** For organisations looking to accelerate their journey, BCM Institute’s training and certification programs, including the **OR-5000 Operational Resilience Expert Implementer course**, provide in-depth insights and practical toolkits for effectively embedding this model.
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To learn more about the course and schedule, click the buttons below for the OR-300 Operational Resilience Implementer course and the OR-5000 Operational Resilience Expert Implementer course.
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| [![\[BL-OR\] \[3\] FAQ OR-300](https://no-cache.hubspot.com/cta/default/3893111/f20c71b4-f5e8-4aa5-8056-c374ca33a091.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/f20c71b4-f5e8-4aa5-8056-c374ca33a091) | If you have any questions, click to contact us.[![Email to Sales Team \[BCM Institute\]](https://no-cache.hubspot.com/cta/default/3893111/3c53daeb-2836-4843-b0e0-645baee2ab9e.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/3c53daeb-2836-4843-b0e0-645baee2ab9e) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/7f2718a4-ea80-4f84-a319-dc2d4df37a46) |
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#### **Comments:**
---
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