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Resilience by Design: Kenanga Investment Bank’s Operational Resilience Journey
OR BB FI MY Gen-21

[OR] [KIB] [E3] [CBS] [1] [MD] Map Dependency

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Mapping interconnections and interdependencies is a core requirement under Operational Resilience as articulated in the 2025 BNM Discussion Paper, which emphasises that financial institutions must understand how people, processes, technology, facilities, data, and third parties collectively enable the delivery of a Critical Business Service (CBS).

For Kenanga Investment Bank, CBS-1 Securities Broking & Trade Execution is fundamental to market confidence, client trust, and regulatory compliance. Any disruption to this service—whether arising from system outages, third-party failures, or human resource constraints—could lead to client detriment, market disorder, or regulatory breaches.

This chapter applies the [OR] [P2-S2] Map Dependency principle to systematically identify and document the dependencies supporting each Sub-CBS within the securities trading lifecycle.

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Moh Heng Goh
Operational Resilience Certified Planner-Specialist-Expert

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New call-to-actionCBS-1 Securities Broking & Trade Execution

Introduction

New call-to-actionMapping interconnections and interdependencies is a core requirement under Operational Resilience as articulated in the 2025 BNM Discussion Paper, which emphasises that financial institutions must understand how people, processes, technology, facilities, data, and third parties collectively enable the delivery of a Critical Business Service (CBS).

For Kenanga Investment Bank, CBS-1 Securities Broking & Trade Execution is fundamental to market confidence, client trust, and regulatory compliance.

Any disruption to this service—whether arising from system outages, third-party failures, or human resource constraints—could lead to client detriment, market disorder, or regulatory breaches.

This chapter applies the [OR] [P2-S2] Map Dependency principle to systematically identify and document the dependencies supporting each Sub-CBS within the securities trading lifecycle.

The objective is to provide Kenanga with end-to-end service transparency, enabling the identification of single points of failure, concentration risk, and recovery constraints, in line with BNM’s expectation that institutions can remain within their impact tolerances during severe but plausible disruptions.

Banner [Table] [OR] [E3] Map Dependency

Table P2: Map Dependency for CBS-1 

Sub-CBS Code

Sub-CBS

Dependency Type

Dependency Detail (What / Who is involved)

Connectivity (How it connects / interacts)

1.1

Client Onboarding & Order Intake

People

Relationship Managers, Dealers, Client Service Officers

Capture client orders and trading instructions via branches, dealers, and digital channels

 

 

Process

KYC, AML/CFT, Client Suitability & Account Activation

Ensures only authorised and eligible clients can place trades

 

 

Technology

Online Trading Platform, CRM, Core Client Database

Interfaces with the order management system (OMS) for order intake

 

 

Third Party

e-KYC vendors, identity verification services

External validation of client identity and documentation

1.2

Order Validation & Pre-Trade Checks

People

Compliance Officers, Risk Management Team

Oversight of trading limits and regulatory controls

 

 

Process

Pre-trade risk checks, credit limits, and margin validation

Prevents unauthorised or excessive risk exposure

 

 

Technology

OMS, Risk Engine, Margin Management System

Automated validation before orders proceed to execution

 

 

Third Party

Market data providers

Provide real-time pricing and reference data

1.3

Order Routing & Trade Execution

People

Dealers, Trading Desk Supervisors

Manual intervention for large or complex trades

 

 

Process

Order routing logic, best execution policy

Routes orders to appropriate exchanges or counterparties

 

 

Technology

Trading Engine, Exchange Connectivity Gateways

Direct connectivity to Bursa Malaysia and other venues

 

 

Third Party

Bursa Malaysia, brokers, liquidity providers

External execution venues are critical to service delivery

1.4

Trade Capture & Enrichment

People

Trade Operations Analysts

Validate the completeness of executed trades

 

 

Process

Trade booking, enrichment with fees and identifiers

Prepares trades for downstream processing

 

 

Technology

Trade Capture System, Reference Data Systems

Feeds data into clearing and settlement systems

 

 

Third Party

Reference data vendors

Instrument codes and corporate action data

1.5

Trade Validation & Verification

People

Middle Office Operations

Dual control and verification of trade accuracy

 

 

Process

Trade matching, exception checks

Ensures the integrity of executed trade records

 

 

Technology

Trade Matching System

Matches internal records against execution reports

 

 

Third Party

Counterparties

Confirmation of trade details

1.6

Trade Confirmation & Affirmation

People

Operations & Client Service Teams

Client communication and issue resolution

 

 

Process

Trade confirmation issuance, affirmation workflows

Confirms trade details with clients and counterparties

 

 

Technology

Confirmation System, Secure Messaging

Automated delivery of confirmations

 

 

Third Party

Messaging platforms (e.g., SWIFT-like services)

Secure transmission of confirmations

1.7

Trade Settlement Instruction & Clearing

People

Settlement Officers, Treasury Operations

Manage settlement readiness and funding

 

 

Process

Settlement instruction generation, clearing workflows

Initiates settlement with clearing houses

 

 

Technology

Clearing & Settlement System, Core Banking Interface

Links trading activity to cash and securities accounts

 

 

Third Party

Bursa Malaysia Securities Clearing, custodian banks

External clearing and settlement execution

1.8

Post-Trade Reconciliation & Exception Handling

People

Reconciliation Analysts

Investigate breaks and failed trades

 

 

Process

Cash & securities reconciliation, break management

Identifies discrepancies impacting client outcomes

 

 

Technology

Reconciliation Tools, Data Warehouses

Compare internal and external records

 

 

Third Party

Custodians, clearing houses

Provide settlement and position statements

1.9

Trade Reporting & Regulatory Compliance

People

Compliance Officers, Regulatory Reporting Team

Oversight of reporting accuracy and timeliness

 

 

Process

Regulatory reporting, audit trails

Meets BNM, SC Malaysia, and Bursa requirements

 

 

Technology

Regulatory Reporting Systems, Data Analytics Tools

Extracts and submits reportable trade data

 

 

Third Party

Regulators, approved reporting utilities

External recipients of trade reports

1.10

Client Settlement & Confirmation Delivery

People

Client Services, Finance Operations

Client enquiries and settlement issue handling

 

 

Process

Client billing, settlement confirmation

Ensures clients receive final settlement outcomes

 

 

Technology

Client Portal, Notification Systems

Delivers settlement statements and confirmations

 

 

Third Party

Payment service providers, banks

Cash movement and settlement finality

Banner [Summing] [OR] [E3] Map Dependency

The dependency mapping for CBS-1 Securities Broking & Trade Execution demonstrates that service continuity at Kenanga Investment Bank relies on a complex web of people, processes, technology, and third-party relationships.

Consistent with the 2025 BNM Discussion Paper on Operational Resilience, this mapping enables Kenanga to move beyond silo-based risk management and toward an end-to-end service view, highlighting where disruptions could propagate and result in client harm or market impact.

By maintaining and regularly updating this dependency map, Kenanga can identify single points of failure, assess third-party concentration risk, design effective substitution strategies, and test plausible disruption scenarios.

This directly supports BNM’s expectation that financial institutions not only recover from disruptions but also continue to deliver critical services within defined impact tolerances, thereby reinforcing market confidence and regulatory trust.

 

 

Resilience by Design: Kenanga Investment Bank’s Operational Resilience Journey

eBook 3: Starting Your OR Implementation
CBS-1 Securities Broking & Trade Execution
CBS-1 DP CBS-1 MD CBS-1 MPR CBS-1 ITo CBS-1 SuPS CBS-1 ST
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