---
title: [OR] [BI] [E1] [C7] Establishing Organisational Goals for Operational Resilience
description: [OR] [BI] [E1] [C7] Establishing Organisational Goals for Operational Resilience
image: https://blog.bcm-institute.org/hubfs/Bank%20Islam%20Graphic%20Folder/Bank%20Islam%20E1%20Morepost/%5BOR%5D%20%5BBI%5D%20%5BE1%5D%20%5BC7%5D%20Establishing%20Organisational%20Goals%20for%20Operational%20Resilience.jpg
---
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###### Implementing Operational Resilience for Bank Islam: Aligning with BNM and Global Best Practices
# \[OR\] \[BI\] \[E1\] \[C7\] Establishing Organisational Goals for Operational Resilience
[](https://cta-redirect.hubspot.com/cta/redirect/3893111/76433f14-9236-4de8-a727-6b82d5d09a9b)
This chapter guides readers through the foundational step of establishing clear and actionable organisational goals for operational resilience at Bank Islam. Before implementing resilience strategies, the bank needs to define what it aims to achieve in terms of continuity, stability, and risk management.
Aligning these goals with the principles of ISO 22316 on organizational resilience and the operational resilience framework of Bank Negara Malaysia ensures that Bank Islam’s efforts are both globally informed and locally compliant.
By the end of this chapter, readers will understand how to set strategic objectives that drive resilience initiatives, create measurable outcomes, and support sustainable business operations under any disruption scenario.
[](https://cta-redirect.hubspot.com/cta/redirect/3893111/02078ee0-af93-4873-9644-67d0094f384f)
[Dr Goh Moh Heng](https://blog.bcm-institute.org/ebook-or/author/dr-goh-moh-heng) Feb 10, 2026
###### Operational Resilience Certified Planner-Specialist-Expert
##### [![\[OR\] \[BI\] Legal Disclaimer Banner](https://no-cache.hubspot.com/cta/default/3893111/b78af26b-21f2-4eb5-be89-d10901d460fb.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/b78af26b-21f2-4eb5-be89-d10901d460fb)
### Chapter 7
##### [](https://cta-redirect.hubspot.com/cta/redirect/3893111/02078ee0-af93-4873-9644-67d0094f384f)
### Establishing Organisational Goals for Operational Resilience
#### Purpose of the Chapter
[](https://cta-redirect.hubspot.com/cta/redirect/3893111/a6f10b12-eef9-40db-b891-502bdfebdb7b)
This chapter guides readers through the foundational step of establishing clear and actionable organisational goals for operational resilience at Bank Islam. Before implementing resilience strategies, the bank needs to define what it aims to achieve in terms of continuity, stability, and risk management.
Aligning these goals with the principles of ISO 22316 on organizational resilience and the operational resilience framework of Bank Negara Malaysia ensures that Bank Islam’s efforts are both globally informed and locally compliant.
By the end of this chapter, readers will understand how to set strategic objectives that drive resilience initiatives, create measurable outcomes, and support sustainable business operations under any disruption scenario.
#### Key Objectives
Establishing organisational goals begins with understanding the bank’s risk landscape, critical business services, and stakeholder expectations. This chapter explains how to identify and prioritise key objectives that reflect Bank Islam’s commitment to protecting customers, employees, and shareholders while maintaining regulatory compliance. Readers will learn how to link resilience goals to business strategy, define performance indicators, and create a governance framework that ensures accountability and continuous improvement. Practical examples and guidance are provided to illustrate how strategic alignment enables proactive risk mitigation, rapid response to operational disruptions, and the long-term strengthening of organisational capabilities.
[![Banner \[Summing\] \[OR\] \[E1\] \[C7\] Establishing Organisational Goals for Operational Resilience](https://no-cache.hubspot.com/cta/default/3893111/f0efd50b-0d39-45a9-a7aa-252eca58e85a.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/f0efd50b-0d39-45a9-a7aa-252eca58e85a)
Setting clear operational resilience goals provides the roadmap for Bank Islam to withstand, adapt to, and recover from disruptions. By integrating ISO 22316 principles and adhering to Bank Negara Malaysia’s guidelines, the bank positions itself to safeguard critical operations, maintain stakeholder trust, and achieve sustainable growth.
This chapter reinforces the importance of deliberate goal-setting as the foundation upon which all resilience initiatives are built, enabling Bank Islam to move from reactive measures to a proactive, strategically aligned resilience posture.
[](https://cta-redirect.hubspot.com/cta/redirect/3893111/3aefb2d2-3110-47c1-ad4f-d3e6e5381066)
Blogs marked \[x\] are under construction.
| Implementing Operational Resilience for Bank Islam: Aligning with BNM and Global Best Practices | | | |
| --- | --- | --- | --- |
| **eBook 1: Understanding Your Organisation: Bank Islam** | | | |
| **C1** | **C2** | **C3** | **C4** |
| [](https://cta-redirect.hubspot.com/cta/redirect/3893111/07587296-a75e-446c-aa18-b4aa17c6bdfb) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/354d2170-7c31-4dbe-b2e2-b94532199529) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/786ee81b-96ef-4f20-81ad-023ffbe0490a) | [![\[OR\] \[BI\] \[E1\] \[C4\] Composing the OR Team](https://no-cache.hubspot.com/cta/default/3893111/a8ec41f0-5240-4813-82da-eff94c3f9524.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/a8ec41f0-5240-4813-82da-eff94c3f9524) |
| **C5** | **C6** | **C7** | **C8 \[x\]** |
| [](https://cta-redirect.hubspot.com/cta/redirect/3893111/2ef6dd91-59c6-4091-93a7-34f5865d50aa) | [![\[OR\] \[BI\] \[E1\] \[C6\] Analysing Key Characteristics of Bank Islam](https://no-cache.hubspot.com/cta/default/3893111/54df47a5-d1f1-4020-a7f4-ca291406bd45.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/54df47a5-d1f1-4020-a7f4-ca291406bd45) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/a6f10b12-eef9-40db-b891-502bdfebdb7b) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/d08c3c03-447e-45ae-b85c-37aa41e76f6c) |
| | | | |
[](https://cta-redirect.hubspot.com/cta/redirect/3893111/084e620a-46c5-419a-82ed-6a681d15c0b6)[](https://cta-redirect.hubspot.com/cta/redirect/3893111/13a448f1-f09c-42da-a57e-0988e41658c5)
For organisations looking to accelerate their journey, BCM Institute’s training and certification programs, including the OR-5000 Operational Resilience Expert Implementer course, provide in-depth insights and practical toolkits for effectively embedding this model.
#### More Information About OR-5000 \[OR-5\] or OR-300 \[OR-3\]
To learn more about the course and schedule, click the buttons below for the OR-300 Operational Resilience Implementer course and the OR-5000 Operational Resilience Expert Implementer course.
| [](https://cta-redirect.hubspot.com/cta/redirect/3893111/3530eccb-515d-401e-afc2-3469e26d7fbf) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/fdd4fa9c-ed69-40c1-925f-4eb6a1c5c255) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/77a34b84-0a6d-44f8-b8d6-6ab04cdf5edd) |
| --- | --- | --- |
| [](https://cta-redirect.hubspot.com/cta/redirect/3893111/6e5c0cda-39b9-4bbd-b3d4-4cf46a790b14) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/a68a08aa-36d3-4216-9551-202c9fde06ea) | [![ \[BL-OR\] \[3-4-5\] View Schedule](https://no-cache.hubspot.com/cta/default/3893111/d0d733a1-16c0-4b68-a26d-adbfd4fc6069.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/d0d733a1-16c0-4b68-a26d-adbfd4fc6069) |
| [![\[BL-OR\] \[3\] FAQ OR-300](https://no-cache.hubspot.com/cta/default/3893111/f20c71b4-f5e8-4aa5-8056-c374ca33a091.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/f20c71b4-f5e8-4aa5-8056-c374ca33a091) | If you have any questions, click to contact us.[![Email to Sales Team \[BCM Institute\]](https://no-cache.hubspot.com/cta/default/3893111/3c53daeb-2836-4843-b0e0-645baee2ab9e.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/3c53daeb-2836-4843-b0e0-645baee2ab9e) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/7f2718a4-ea80-4f84-a319-dc2d4df37a46) |
| [](https://cta-redirect.hubspot.com/cta/redirect/3893111/74b1e556-8cd2-4a74-8821-db1804534955) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/f2bd8eb1-32d2-4732-9267-ea53223cf58f) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/084e620a-46c5-419a-82ed-6a681d15c0b6) |
#### **Comments:**
---
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