[BCM] [e2i] [E2] [C6] BCM Plan Development

Chapter 6

Business Continuity Management Planning Methodology for the Employment and Employability Institute

As part of the ISO 22301-aligned Business Continuity Management (BCM) planning methodology, the Business Continuity Plan (BCM Plan) Development Phase is a critical step that transforms the findings from prior stages—such as risk assessment and business impact analysis—into actionable recovery strategies and documented procedures.

For the Employment and Employability Institute (e2i), this phase ensures that the organisation is operationally prepared to respond effectively to disruptive incidents while safeguarding its core mission of empowering workers and enhancing employability in Singapore.

What Does Plan Development Entail?

The BCM Plan Development Phase is structured into three key stages:

1. Determination of the Organisation of the BC Plan Document

This foundational step sets the structure and governance for the business continuity plans across e2i's various departments and services.

Key Activities

Designing and Developing the BC Plan Template:

• Executive Summary
• Roles and Responsibilities
• Business Function Recovery Procedures
• Resource Requirements
• Communication Plans
• Appendices for contact lists and floor plans

Determining the Recovery Organisation:

• BCM Steering Committee (oversight and policy decisions)
• Incident Management Team (IMT)
• Business Unit Recovery Teams

2. Conducting a BC Plan Writing Workshop to Guide Plan Writers

A hands-on workshop is conducted to guide BU-level personnel in developing their specific recovery plans using the approved template.

Key Activities

Guided Workshops with BU BCM Coordinators

Completion of the Plan Template by BU BCM Coordinators

3. Finalisation of the BC Plan Production

The final stage ensures that each completed plan is reviewed, validated, and approved for implementation.

Key Activities

Validation by BU BCM Coordinators and Heads of Business Units

• All critical functions identified in the BIA are covered
• Recovery strategies are realistic and resourced
• Roles and contacts are current and confirmed
  

Final Compilation and Distribution

Once validated, the BCM Team at e2i compiles all unit-level plans into a master document, enabling a coordinated and integrated organisational response during crises.

Copies are stored securely in both physical and digital formats, accessible to relevant personnel during an incident.

Practical Application at e2i

Throughout this phase, e2i’s BCM approach reflects its commitment to service excellence and resilience. For example:

• Alternate sites for critical operations, such as temporary relocation to SkillsFuture Singapore facilities, are documented.
• Communication protocols for reaching job seekers, employers, and partners via e2i’s website, WhatsApp broadcast lists, and GovTech systems are specified.
• Priority recovery timelines are aligned with the needs of key stakeholders, including the Ministry of Manpower (MOM), NTUC, and industry partners.

Summing Up ...

The Business Continuity Plan Development Phase equips the Employment and Employability Institute with a robust, structured, and actionable set of recovery procedures tailored to its unique services and stakeholder expectations.

By embedding continuity planning into the core operations of each business unit, e2i enhances its ability to respond swiftly to disruptions—ensuring its mission to support Singapore’s workforce continues without compromise.

This comprehensive planning effort forms a cornerstone of e2i’s overall BCM programme and sets the foundation for plan validation and testing in the next phase of the methodology.

 

Ensuring Service Continuity: BCM Implementation for Employment & Employability
eBook 2: Implementing BCM Planning Methodology

 

More Information About Business Continuity Management Courses

To learn more about the course and schedule, click the buttons below for the  BCM-300 Business Continuity Management Implementer [BCM-3] and the BCM-5000 Business Continuity Management Expert Implementer [BCM-5].

	Please feel free to send us a note if you have any questions.