Crisis Communication Series
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Examples of Crises

A list of possible Crises faced by an organization. While by no means an exhaustive list, this post covers many of the common (and uncommon) threats that could chance upon an unlucky organization.
Moh Heng Goh
Crisis Communication Certified Planner-Specialist-Expert

Examples of Organisational Crisis

These are the example of organisational crisis.

  • Adverse government actions.
  • Anonymous accusations.
  • Assault of customers.
  • Bribery.
  • Competitive misinformation.
  • Computer tampering.
  • Confidential data loss or information disclosed.
  • Copyright infringement.
  • Counterfeiting.
  • Damaging rumours.
  • Discrimination accusations.
  • Disgruntled employee threats.
  • Employee death or serious injury
  • Employee involved in a scandal.
  • Equipment, product or service sabotage.
  • Extortion.
  • Extortion threat.
  • False accusations.
  • Grand jury indictment
  • Grass roots demonstrations.
  • Hazardous material leak.
  • Hostile Takeover.
  • Illegal actions by an employee.
  • Incorrect installation of equipment.
  • Indictment of an employee.
  • Illegal or unethical behaviour of an employee.
  • Industrial espionage.
  • Information sabotage.
  • Investigative reporter contact.
  • Kidnapping.
  • Labour problems.
  • Lawsuit is likely to be publicised.
  • Licensing disputes with local officials.
  • Major equipment malfunction.
  • Malicious rumour.
  • Misuse of chemical products.
  • Natural disaster that:
    • Destroys corporate headquarters.
    • Destroys the organisational office.
    • Disrupts product/service.
  •  
  • Natural disaster that eliminates key stakeholders.
  • Nearby neighbour, business protest.
  • Personnel assault.
  • Plant explosion.
  • Product recall.
  • Product tampering.
  • Product/service boycott.
  • Security leak or problem.
  • Severe weather impact on business.
  • Sexual harassment or allegation.
  • Special interest group attack.
  • Strike, job action or work stoppage.
  • Terrorism threat or action.
  • Terrorist attack.
  • Union organising actions.
  • Vehicular fatality.
  • Whistle-blower threat or actions.
  • Workplace bombing.
  • Work-related homicide

 

A Manager’s Guide to Implementing Your Crisis Communications PlanReference

Goh, M. H. (2015). A Manager's Guide to Implementing Your IT Crisis Communication Plan. Business Continuity Management Specialist Series. Singapore: GMH Pte Ltd.

Extracted from "Appendix 3: Examples of Crises"

 

 

More Information About Crisis Communication Blended Learning

To know more about our blended learning program and when the next course is scheduled, feel free to contact our friendly course consultant colleagues via sales.ap@bcm-institute.org.  They are the BL-CC-3 Blended Learning CC-300 Crisis Communication Implementer and the BL-CC-5 Blended Learning CC-5000 Crisis Communication Expert Implementer.

 

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FAQ CC-300 BL-CC-3 Please feel free to send us a note if you have any of these questions to sales.ap@bcm-institute.org

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