[BCM] [CFF] [E1] [C6] Developing Business Continuity Management Team

Understanding Classic Fine Foods Malaysia in the Context of BCM: A Strategic Guide to Business Continuity Planning

Chapter 6

What Should the Composition of CFF Malaysia’s BCM Team Be?

Introduction

In today’s rapidly changing business landscape, resilience ensures continued operations, especially in the food distribution industry.

Classic Fine Food (CCF) Malaysia, a leading purveyor of high-quality gourmet products, must have a well-structured Business Continuity Management (BCM) team to safeguard its supply chain, logistics, and customer commitments against disruptions.

This article proposes an ideal BCM team structure for CFF Malaysia, ensuring the company is well-prepared for potential risks such as supply chain disruptions, operational failures, cyber threats, and natural disasters.

Proposed BCM Team Structure for Classic Fine Food Malaysia

BCM Sponsor (Executive Leadership)

• Who: Country General Manager / Managing Director
• Role: Provides strategic direction, secures resources, and ensures BCM aligns with corporate objectives.
• Responsibilities:
  • Champion the BCM program across the organization.
  • Allocate budget and resources for BCM initiatives.
  • Make critical decisions during a crisis.

BCM Steering Committee

• Who: Senior executives from key departments (Operations, Finance, Supply Chain, IT, HR, and Compliance).
• Role: Oversees BCM strategy, ensuring cross-departmental collaboration and continuous improvement.
• Responsibilities:
  • Approve BCM policies, frameworks, and recovery strategies.
  • Monitor BCM program effectiveness and compliance with regulations.
  • Provide leadership during crisis situations.

Organisation BCM Coordinator (BCM Manager)

• Who: Appointed BCM leader (e.g., Risk or Compliance Manager).
• Role: Leads the development, implementation, and maintenance of the BCM program.
• Responsibilities:
  • Coordinate business impact analysis (BIA) and risk analysis and review (RAR).
  • Develop and update BCM Plans.
  • Conduct BCM training and awareness programs.
  • Facilitate crisis response and recovery efforts.

Business Unit BCM Coordinators or Representatives

• Who: Designated individuals from key business functions:
  • Operations & Logistics: Ensures supply chain resilience and delivery continuity.
  • Procurement & Supplier Management: Manages alternative sourcing strategies.
  • Finance: Assesses financial risks and ensures business continuity funding.
  • IT & Cybersecurity: Maintains system resilience and data protection.
  • Human Resources: Develops staff contingency plans and ensures workforce safety.
• Role: Act as BCM focal points in their respective departments.
• Responsibilities:
  • Execute BCM strategies within their business units and departments.
  • Conduct business unit risk assessments and recovery planning.
  • Report BCM updates and challenges to the Organisation's BCM Coordinator.

Crisis Management Team (CMT)

• Who: Senior executives and department heads responsible for decision-making during crises.
• Role: Leads crisis response efforts, making strategic decisions to minimize impact.
• Responsibilities:
  • Assess the severity of incidents and activate response plans.
  • Communicate with internal and external stakeholders.
  • Coordinate business recovery and return-to-normal operations.

Emergency Response Team (ERT)

• Who: Trained personnel from Health & Safety, Facilities, and Security.
• Role: Handles immediate emergency situations (e.g., fire, health crises, security incidents).
• Responsibilities:
  • Ensure staff and facility safety.
  • Activate emergency evacuation and first aid procedures.
  • Liaise with external emergency services if required.

Summing Up ...

A structured and well-coordinated BCM team is essential to maintain operational resilience for Classic Fine Food Malaysia.

By clearly defining roles and responsibilities, the company can proactively identify risks, respond effectively to disruptions, and safeguard its reputation as a trusted premium food supplier.

This proposed BCM team structure ensures that every department plays a vital role in business continuity planning, strengthening the company's ability to recover swiftly and continue delivering quality products to its customers.

This chapter is part 1 of the eBook "Driving Business Continuity: Implementing BCM for Classic Fine Food Malaysia."   It is titled "Understanding Classic Fine Foods Malaysia in the Context of BCM: A Strategic Guide to Business Continuity Planning", which provides a comprehensive guide to implementing a BCM system in alignment with ISO 22301

Driving Business Continuity: Implementing BCM for Classic Fine Food Malaysia
Understanding CFF Malaysia in the Context of BCM: A Strategic Guide to BCP

More Information About Business Continuity Management Courses

To learn more about the course and schedule, click the buttons below for the  BCM-300 Business Continuity Management Implementer [BCM-3] and the BCM-5000 Business Continuity Management Expert Implementer [BCM-5].

 

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