Resilience in Service: BCM Implementation for Children’s Aid Society
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[BCM] [CAS] [E3] [RAR] [T2] Treatment and Control

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Risk Assessment and Review (RAR) is a fundamental component of the Children’s Aid Society’s Business Continuity Management (BCM) framework.

Following the identification of threats in Part 1, this section focuses on the treatment and control measures that the organisation has in place, as well as additional measures planned to strengthen resilience.

Risk treatment strategies include four main approaches: risk avoidance, risk reduction, risk transference, and risk acceptance. Each threat category is assessed to determine the most appropriate treatment, supported by existing controls and complemented by planned improvements.

The objective is to ensure that the Society can sustain critical residential care operations and other essential services, even in the face of disruptive incidents.

Dr Goh Moh Heng
Business Continuity Management Certified Planner-Specialist-Expert
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Part 2: RAR - Treatment and Control

Part 2: RAR – Treatment and Control

Children’s Aid Society

[BCM] [CAS] [E3] [RAR] [T2] Treatment and Control Risk Assessment and Review (RAR) is a fundamental component of the Children’s Aid Society’s Business Continuity Management (BCM) framework.

Following the identification of threats in Part 1, this section focuses on the treatment and control measures that the organisation has in place, as well as additional measures planned to strengthen resilience. Risk treatment strategies include four main approaches: risk avoidance, risk reduction, risk transference, and risk acceptance.

Each threat category is assessed to determine the most appropriate treatment, supported by existing controls and complemented by planned improvements. The objective is to ensure that the Society can sustain critical residential care operations and other essential services, even in the face of disruptive incidents.

Table: Risk Treatment and Control

Threat

Existing Risk Treatment - Risk Avoidance

Existing Risk Treatment - Risk Reduction

Existing Risk Treatment - Risk Transference

Existing Risk Treatment - Risk Acceptance

Existing Controls

Additional (Planned) Controls

Denial of Access – Natural Disaster (e.g., Flood, Fire, Severe Storms)

Selection of facility locations in areas with low flood and fire risks

Regular maintenance of drainage, fire detection and suppression systems; emergency drills

Property insurance coverage; fire insurance

Accept residual risk of minor disruptions

Fire alarms, sprinklers, evacuation procedures, and emergency shelter tie-ups

Explore relocation arrangements with partner organisations; enhance flood barriers; implement early warning systems

Denial of Access – Man-made Disaster (e.g., Civil Unrest, Terrorist Attack)

Avoid hosting events in high-risk locations

Security protocols, staff training, and controlled access to premises

Insurance covering damage from man-made events

Accept residual risk due to low likelihood

Security cameras, access control systems, liaison with local police

Strengthen physical security barriers; establish mutual aid agreements for temporary relocation

Unavailability of People (e.g., Pandemic, Staff Illness, Mass Resignation)

Avoid dependency on single individuals for critical functions

Cross-training, remote work capability, and health and safety protocols

Group insurance and medical coverage

Accept residual risk of short-term manpower shortages

Staff succession planning, HR policies for leave and health management

Expand volunteer support pool; formalise remote learning/working arrangements; develop pandemic response plan

Disruption to the Supply Chain (e.g., Food, Utilities, Medical Supplies)

Diversify suppliers to avoid over-dependence

Maintain a buffer stock of essential items; regular supplier audits

Supplier contracts with service level agreements (SLA) and penalties

Accept low-level risk for non-essential supplies

Inventory management system, standing arrangements with preferred vendors

Establish alternative supply chain partners; regional supplier collaboration; long-term framework agreements

Equipment and IT-Related Disruption (e.g., Server Crash, Network Failure, Power Outage)

Avoid outdated and unsupported systems

Regular system maintenance, data backup, power surge protection, and redundancy

IT insurance and extended warranty contracts

Accept risk of short outages

Cloud-based data storage, backup power generators, and IT support contracts

Develop secondary data centre or cloud failover system; upgrade cybersecurity measures

Notes to Populate the Table

  • Threat: Use the exact wording from your "Part 1: RAR – List of Threats."
  • Existing Risk Treatment (Avoidance / Reduction / Transference / Acceptance): Mark each treatment that’s already being applied (e.g., you might denote with "Yes" or brief notes).
  • Existing Controls: Describe what’s already implemented (like systems, protocols, physical controls).
  • Additional (Planned) Controls: Propose enhancements or future controls that would further mitigate the threat, aligning with strategic goals.

Summing Up ...

The treatment and control strategies outlined above reflect the Children’s Aid Society’s commitment to safeguarding its critical services against potential threats. While existing measures provide a robust foundation for continuity, continuous improvement through planned controls ensures that emerging risks are addressed proactively.

By balancing avoidance, reduction, transference, and acceptance, the Society builds resilience into its operations while ensuring that the welfare of its beneficiaries remains uncompromised.

This structured approach to risk treatment positions the organisation to respond effectively to crises, minimise operational disruptions, and maintain trust with stakeholders.

 

Resilience in Service: BCM Implementation for Children’s Aid Society
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[BCM] [CAS] [E3] [BIA] MBCO Corporate MBCO [BCM] [CAS] [BIA] [P&S] Key Product and Services [BCM] [CAS] [E3] [RAR] [T1] List of Threats [BCM] [CAS] [E3] [RAR] [T2] Treatment and Control [BCM] [CAS] [E3] [RAR] [T3] Risk Impact and Likelihood Assessment [BCM] [CAS] [E3] [BCS] [T1]  Mitigation Strategies and Justification [BCM] [CAS] [E1] [C10] Identifying Critical Business Functions
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