[Business Continuity Strategy] [Template 3]
Business Continuity Strategy
CBF-1 Residential Care Operation
In the context of Residential Care Operations at the Children’s Aid Society, ensuring continuity of critical services during a disaster requires careful identification of the minimum resources necessary to sustain essential functions.
While normal operations rely on comprehensive facilities and staffing, disaster scenarios demand a streamlined yet effective allocation of people, equipment, and spaces that allow operations to resume as soon as possible.
This chapter outlines the minimum resource requirements for each Sub-CBF under CBF-1 Residential Care Operations, with specific emphasis on staffing levels, physical infrastructure, IT equipment, and other essential items.
These requirements ensure that vital services—such as child intake and safety, daily supervision, therapeutic programming, and stakeholder communication—remain operational, even under constrained circumstances.
By defining these baseline needs, the organisation strengthens its resilience, enabling it to continue fulfilling its mission of providing care and protection for vulnerable children while safeguarding staff wellbeing during adverse events.
Table 3: Minimum Resources Required during a Disaster
Sub-CBF Code |
Sub-CBF |
Recovery Location |
Minimum Resource Requirements Per Function Per Recovery Location |
No of Staff (Min Qty) |
No of Seats (Min Qty) |
No of Tel (Min Qty) |
No of PC/ Laptops (Min Qty) |
Others (Pls describe and provide min qty) |
1.1 |
Intake & Safety Assurance |
Alternate care facility or temporary shelter |
Secure intake desks, basic stationery, emergency kits |
3 |
3 |
2 |
2 |
1 first-aid kit, 1 portable registration system (tablet) |
1.2 |
Daily Care & Supervision |
Alternate care facility, classrooms, or dormitories |
Sleeping arrangements, hygiene kits, meal supplies |
6 |
6 |
2 |
2 |
30 sets of bedding, 30 hygiene kits, emergency rations |
1.3 |
Therapeutic Programming |
Designated therapy rooms or multipurpose halls |
Therapy kits, activity materials, and counselling space |
4 |
4 |
2 |
2 |
1 therapy materials pack, 1 projector, 1 privacy partition |
1.4 |
Casework & Care Planning |
Temporary office space |
Confidential filing system, case files, secure data access |
3 |
3 |
2 |
3 |
1 secure file cabinet, 1 portable printer |
1.5 |
Transition Support (Thrive21+) |
Partner agency office or remote work setup |
Communication tools, career resources, and housing support forms |
2 |
2 |
1 |
2 |
1 set of community resource directories |
1.6 |
Facility Operations |
On-site essential services or backup facility |
Power supply, water access, maintenance tools |
4 |
2 |
1 |
1 |
1 generator, 2 sets of toolkits, 10 emergency lights |
1.7 |
Communications & Stakeholder Engagement |
Command centre or mobile unit |
Communication equipment, stakeholder database, media access |
2 |
2 |
2 |
2 |
2 mobile phones, 1 loudhailer, 1 Wi-Fi router |
1.8 |
Post-Event Recovery & Evaluation |
Central coordination hub |
Recovery documentation tools, reporting system, and evaluation forms |
2 |
2 |
1 |
2 |
1 backup server access, 1 projector, 1 whiteboard |
Summing Up... for T3 Minimum Resources Required during a Disaster
The identification of minimum resources per Sub-CBF provides the Children’s Aid Society with a practical roadmap for disaster preparedness and response.
It ensures that during disruptions, critical care functions are supported by the necessary human, technological, and logistical capacities to sustain essential services for children and families.
By committing to this structured resource framework, the organisation is better positioned to maintain continuity of care, minimise service disruptions, and uphold the safety, dignity, and development of its residents.
Ultimately, this proactive planning enables the Society to remain steadfast in its mission—providing stability and hope for children in need, even in the face of crisis.
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