[BCM] [Boost] [E3] [BIA] [T1] [CBF] [1] Customer Transactions and Payment Processing

Safeguarding Digital Finance: Boost Bank's Approach to Business Continuity Management

[Business Impact Analysis] [Critical Business Function] [T1] Part 1 & Part 2

BIA Questionnaires 

Part 1: Identification of Business Functions

Notes for BCM Institute's Course Participants: This is the template for completing the "Overview of CBFs and Business Unit MBCO."

CBF-1: Customer Transactions and Payment Processing

Part 1: Identification of Business Functions

Business continuity planning begins with a clear understanding of what must continue—the Critical Business Functions (CBFs) that are essential to an organisation's survival and recovery during a disruption.

• Part 1: Overview of CBFs and Business Unit MBCO
• Part 2: Impact Analysis of CBFs, including financial implications and effect on MBCO

These tables enable organisations to prioritise recovery efforts, allocate resources effectively, and design business continuity strategies that are tailored to their specific needs, based on tangible risk and impact assessments.

Part 1: Overview of CBFs and Business Unit MBCO

Table 1 provides a consolidated list of Critical Business Functions (CBFs), unique codes, detailed descriptions, and the corresponding Business Unit Minimum Business Continuity Objectives (MBCOs). The MBCO represents the minimal acceptable level of output or performance required from each business unit to maintain essential operations during a disruption.

Note on MBCO: The Minimum Business Continuity Objective (MBCO) represents the minimum level of services or products that must be delivered to meet business objectives during a disruption. The timeframes indicated above are based on the criticality of each function to Boost Bank's operations and customer satisfaction.

Safeguarding Digital Finance: Boost Bank's Approach to Business Continuity Management

[Business Impact Analysis] [Critical Business Function] [T1] Part 1 & Part 2

BIA Questionnaires 

Part 2: Impact Area Of Business Functions

Notes for BCM Institute's Course Participants: This is the template for completing the "Impact Analysis of CBFs, including financial implications and effect on MBCO."

CBF-1: Customer Transactions and Payment Processing

Part 2: Impact Area Of Business Functions

Table 2 builds upon this by examining the impact analysis of these functions. It assesses the impact areas (e.g., financial, regulatory, reputational), estimates monetary losses, and explains how these losses are calculated.

Additionally, the table highlights the effect on MBCO, determining whether a disruption would compromise the business unit’s ability to meet its continuity objective.

Part 2: Impact Analysis of CBFs, including financial implications and effect on MBCO

Note on Financial Impact Calculations

• The estimated monetary losses are based on average daily volumes and industry-standard rates.​

• Calculations consider direct financial losses, potential penalties, and reputational damage that may indirectly affect revenue.​

Impact on MBCO

• All sub-processes are critical to Boost Bank's operations and directly affect the organisation's ability to meet its Minimum Business Continuity Objectives.​

• Disruptions can lead to immediate operational challenges, financial losses, and long-term reputational harm.​

Remarks

• Ensuring the resilience of these functions is paramount to maintaining customer trust, meeting regulatory requirements, and sustaining Boost Bank's financial health.

Summing Up...

This chapter provides a practical, in-depth examination of the identification and impact evaluation of Critical Business Functions.

• Part 1 establishes a clear inventory of CBFs, each aligned with a Business Unit MBCO to define the minimum operational output required during a disruption.

• Part 2 expanded on this by assessing the potential impact of each function, including the estimation of financial loss and the implications of that loss on the function’s ability to meet its MBCO.

These analyses form the backbone of an effective business continuity management system.

By linking critical activities to impact metrics and continuity objectives, organisations can make informed decisions, strengthen resilience, and ensure their preparedness in the face of uncertainty.

More Information About Business Continuity Management Courses

To learn more about the course and schedule, click the buttons below for the  BCM-300 Business Continuity Management Implementer [BCM-3] and the BCM-5000 Business Continuity Management Expert Implementer [BCM-5].

 

 

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