Sirilah Raman

Siri 1_Photo

Results-driven professional with extensive expertise in Business Continuity Management (BCM), Operational Risk Management, and Disaster Recovery, specialising in building and maturing organisational resilience programs. Demonstrated success in designing, implementing, and auditing risk and BCM frameworks, complemented by experience in conducting awareness training, incident management, and technology-driven continuity strategies.

As an HRDC-Certified Trainer, [Name] is adept at developing and delivering high-impact training programs that strengthen workforce competency in risk, resilience, and safety.

Key Strengths

Operational Resilience & Risk Transformation – Expertise in digital risks, automation (RPA), and ESG integration, with hands-on experience in developing operational resilience frameworks.
Risk Mitigation – Proven ability to identify, assess, and address operational risks, ensuring business continuity and organisational stability.
Occupational Safety & Health (OSH) – Skilled in implementing safety protocols, conducting thorough risk assessments, and cultivating a proactive safety culture.
Strategic Problem-Solving – Quick to adapt to emerging trends and technologies, delivering practical and scalable solutions to complex challenges.
Leadership & Communication – Engaging communicator who fosters collaboration across all levels, leads high-performing teams, and thrives under pressure.

With a strong belief in risk-aware decision-making and resilience-building, [Name] is committed to supporting organisations in achieving sustainable growth while ensuring preparedness for evolving risks.

Current Career

Head of Business Continuity Management (Vice-President)

Bank Simpanan Nasional

Past Employment

Head of Business Continuity Management/ Group OSH Office MNRB Group - Malaysian Reinsurance Berhad Takaful Ikhlas General Berhad Takaful Ikhlas Family Berhad June 2022 - May 2025
AVP, Business Continuity Management & Outsourcing Risk Maybank Ageas Holdings Bhd (Etiqa Insurance & Takaful) Apr 2018 - June 2022
AVP, Business Continuity Management Kenanga Investment Bank Berhad May 2012 - Apr 2018
Sr Executive Corporate Planning Genting Malaysia Berhad (eGenting) May 2009 - May 2012

Professional Qualification

Disaster Recovery Certified Specialist (DRCS) - BCM Institute, 2015
Business Continuity Certified Specialist (BCCS) - BCM Institute, 2013
Advance Operational Risk Certification - PRMIA
OSH - C (OSH Coordinator) Certification - DOSH
Certified Business Continuity Professional (CBCP) - DRI International

Education Background

University of East London, UK Master's in Business Administration (MBA) - International Business
University of Wales Trinity Saint David Post Graduate Diploma in Business Administration
Institute of Administrative Management (IAM), UK International Diploma in Administrative Management
Raffles Education Group, PJ Raffles Diploma in Administrative Management
Systematic College, JB Certificate in Private Secretarial Studies
City Guilts, UK ACE Certification in English Language Teaching
Cosmopolitan College, KL Certificate in Graphic Design (Photoshop/Illustrator)

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Certification Course

More Information About Blended Learning OR-5000 [OR-5] or OR-300 [OR-3]

To learn more about the course and schedule, click the buttons below for the OR-3 Blended Learning OR-300 Operational Resilience Implementer course and the OR-5 Blended Learning OR-5000 Operational Resilience Expert Implementer course.