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BCM Specialist Book Series: A Manager’s Guide to Implementing Your Crisis Management Plan

This book provides an overview of how a crisis management (CM) framework is developed, how to categorize, analyze and assess the different types of crises and how to identify, prioritize and implement crisis strategy.

Moh Heng Goh

Several books on crisis management are available on Amazon, and some are worth purchasing.  As part of the training for budding or experienced crisis management professional, the institute strongly felt that its training course needs to be reinforced with a text that can be read post attendance of the crisis management course.

New call-to-actionThis book must provide an overview of how crisis management (CM) framework is implemented, how it relates to business continuity management (BCM) as CM is often seen as a stand-alone function. 

The know-how to categorize, analyze and assess the different types of crises and how to identify, prioritize and implement crisis strategy is imperative for the success and sustenance of the CM program.  Lastly, readers will be taught how crisis management teams are established and how alternative responses and procedures are implemented during a crisis.

ISBN: 978-981-07-4836-4
Published Year: 2015

A Manager’s Guide to Implementing Your Crisis Management Plan

3D A Manager's Guide to Implement Your Crisis Management Plan.pngThe philosophy behind crisis management is to provide a consistent mechanism to deal with crises and disasters, allowing Executive Management to increase their response to meet events of differing severity. 

Organizations may be affected at any time by crises that threaten the safety of staff, the viability and security of assets, the continuity of its business operations and, critically, confidence in its reputation.

These “crisis types” may be confined to a minor incident but could also escalate quickly to affect significant segments of the entire organization.  This book is written for those new to Crisis Management (CM) and as a reference for practitioners assigned to initiate the CM planning (CMP) project in their organization.

The content of the book is to accomplish the following:

  • Understand and develop the CM framework
  • Relate CM within the context of business continuity management
  • Categorize, analyze and assess types of crises
  • Identify, prioritize and implement strategy for CM
  • Establish a crisis management team
  • Develop and implement alternative responses and procedures
  • Document and implement a crisis management plan
  • Set up the crisis command centre
  • Communicate information and decisions to those involved
  • Manage and coordinate communications during a crisis
  • Test and exercise the crisis management plan
  • Review and audit the organization’s crisis management capability

Purchase your copy of "A Manager’s Guide to Implement Your Crisis Management Plan" now.

Lastly, if you want to continue knowing more about your Crisis Management journey, click "Crisis Management : How and where do I start?" 

Find out more about Blended Learning CM-300 [CM-3] & CM-5000 [CM-5]

To learn more about the course and schedule, click the buttons below for the CM-3 Blended Learning or CM-300 Crisis Management Implementer course and the CM-5 Blended Learning or CM-5000 Crisis Management Expert Implementer course.

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