[OR] [BDCB] [E1] [C4] Composing the OR Team

Chapter 4

What Should the Composition of Brunei Darussalam Central Bank’s Operational Resilience Team Be?

Operational resilience is not simply the responsibility of a single unit within Brunei Darussalam Central Bank (BDCB); rather, it is an enterprise-wide commitment that requires coordinated effort across business, risk, technology, and supervisory functions.

To achieve this, BDCB must establish a well-structured Operational Resilience Team (ORT) that reflects both its role as the central bank and financial regulator, as well as its mandate to safeguard monetary stability, financial integrity, and public confidence.

This chapter outlines the proposed composition of the Operational Resilience Team, highlighting its structure, membership, and responsibilities.

The structure must ensure clear leadership, defined accountability, and cross-functional representation so that operational resilience becomes an embedded capability within BDCB.

Guiding Principles for Team Composition

The ORT should be structured around three guiding principles:

1. Holistic Coverage – Representation from all critical business services, ensuring comprehensive resilience planning.
2. Clear Accountability – Defined roles and reporting lines, reducing duplication and confusion.
3. Decision-Making Authority – Empowerment to recommend, escalate, and enforce resilience-related actions to senior leadership.

Proposed Structure of the Operational Resilience Team

The ORT should consist of three tiers: Executive Oversight, Core Team, and Supporting Functions.

Executive Oversight (Strategic Level)

• Governor & Deputy Governors (Chair and Sponsors)
  • Provide overall sponsorship, authority, and direction.
  • Approve resilience policies, risk appetite, and recovery priorities.
  
  
• Operational Resilience Steering Committee
  • Chaired by a Deputy Governor or Assistant Governor.
  • Includes senior leadership from Monetary Policy, Supervision, Risk Management, ICT, and Corporate Services.
  • Ensures alignment of resilience initiatives with BDCB’s strategic objectives.

Core Operational Resilience Team (Tactical Level)

This is the central working group responsible for designing, implementing, and coordinating resilience activities. Recommended membership includes:

1. Head of Operational Resilience (Team Lead)

• Oversees resilience framework, reporting, and implementation.
• Acts as primary coordinator with internal and external stakeholders.

2. Risk Management Representative

• Provides risk identification, monitoring, and mitigation expertise.
• Ensures alignment with BDCB’s Enterprise Risk Management framework.

3. Business Continuity Management (BCM) Officer

• Integrates continuity planning with resilience initiatives.
• Conducts business impact analyses and scenario testing.

4. Information & Cybersecurity Representative

• Ensures resilience of critical IT systems and cybersecurity defences
• Leads response to technology-driven disruptions.

5. Supervisory & Regulatory Affairs Representative

• Ensures that resilience practices align with supervisory mandates and regulatory expectations for financial institutions.
• Acts as liaison with supervised entities during crises.

6. Operations & Corporate Services Representative

• Covers facilities management, human resources resilience, and physical security.

7. Communications Representative

• Manages internal and external communications during incidents.
• Safeguards public trust through timely, transparent messaging.

Supporting Functions (Specialist Level)

Specialist roles may be co-opted when needed, such as:

• Legal & Compliance – Guidance on regulatory obligations and legal exposures.
• Audit – Independent review of resilience measures.
• Finance & Treasury – Ensuring financial resources are available to sustain resilience initiatives.
• Human Resources – Workforce resilience, succession planning, and staff welfare.

Reporting Structure and Escalation

The ORT should report to the Operational Resilience Steering Committee, which in turn escalates to the Governor and Board.

A structured escalation process ensures that resilience gaps, risks, or incidents are rapidly communicated to decision-makers.

Benefits of the Proposed Structure

The proposed team composition enables BDCB to:

• Establish enterprise-wide coverage of operational resilience.
• Provide clear accountability for resilience leadership and decision-making.
• Ensure coordination across functions, avoiding silos.
• Enhance responsiveness and agility during disruptions.
• Strengthen confidence among stakeholders, including government, financial institutions, and the public.

Summing Up ...

The composition of Brunei Darussalam Central Bank’s Operational Resilience Team should reflect its dual mandate as both central bank and regulator.

By establishing a structured, multi-tiered team that integrates executive oversight, tactical coordination, and specialist support, BDCB will ensure resilience is not only a compliance requirement but also a strategic enabler of stability and trust.

This structure provides the foundation for embedding resilience across all levels of the organisation, ensuring that critical operations can withstand, adapt, and recover from disruptions.

Operational Resilience in Practice: The Brunei Darussalam Central Bank Approach
Understanding Your Organisation: Brunei Darussalam Central Bank

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