[BCM] [FP] [E2] [C7] Program Management

Chapter 7

For Frasers Property

Introduction

The Program Management phase is the foundation of an effective Business Continuity Management (BCM) program.

It establishes the governance, structure, and strategic direction required to implement and sustain BCM efforts in alignment with ISO 22301. For Frasers Property, this phase ensures a structured approach to resilience, safeguarding business operations, assets, and stakeholders against disruptions.

Key Objectives

• Establish BCM governance and leadership
• Define BCM policy, scope, and objectives
• Secure top management commitment
• Allocate resources for BCM implementation
• Develop a BCM framework and roadmap
• Foster a culture of resilience and continuous improvement

Governance and Leadership

Frasers Property’s BCM governance structure must be clearly defined to provide strategic oversight and accountability. Key components include:

• BCM Steering Committee: Comprising senior executives responsible for BCM direction and decision-making.
• BCM Office: Dedicated team managing the implementation and ongoing maintenance of the BCM program.
• Business Unit Coordinators: Representatives ensuring BCM integration within their respective departments.

Defining BCM Policy and Scope

A robust BCM policy outlines Frasers Property’s commitment to business continuity. This policy should:

• Align with corporate objectives and regulatory requirements.
• Define roles, responsibilities, and expectations for stakeholders.
• Establish the scope, including key business functions, processes, and locations.
• Ensure alignment with ISO 22301 and industry best practices.

Securing Top Management Commitment

Senior leadership plays a critical role in driving BCM success. Their commitment is essential for:

• Providing the necessary resources (budget, personnel, technology).
• Endorsing and enforcing BCM policies and procedures.
• Championing a culture of resilience across the organisation.
• Reviewing BCM progress and ensuring continuous improvement.

Resource Allocation and Investment

For effective BCM implementation, Frasers Property must allocate adequate resources, including:

• Human Resources: Appointing skilled personnel to manage and execute BCM activities.
• Financial Resources: Budgeting for training, technology, and external consultancy (if required).
• Technology and Infrastructure: Implementing BCM tools, data backup solutions, and alternate work arrangements.

Developing a BCM Framework and Roadmap

A structured BCM framework provides the foundation for a systematic and scalable approach to business continuity. The framework should include:

• BCM Lifecycle Phases: Program Management, Risk Assessment, Business Impact Analysis, Strategy Development, Plan Development, Testing & Maintenance.
• Implementation Roadmap: Defining timelines, milestones, and key deliverables.
• Stakeholder Engagement Plan: Ensuring collaboration across all business functions.

Fostering a Culture of Resilience

Embedding business continuity into Frasers Property’s corporate culture is crucial for long-term success. This can be achieved through:

• Regular Awareness Campaigns: Educating employees on their roles in business continuity.
• Training and Development: Conducting workshops and simulations to enhance preparedness.
• Performance Measurement: Establishing key performance indicators (KPIs) to track BCM effectiveness.

Summing Up …

The Program Management phase sets the stage for a robust and sustainable BCM program for Frasers Property.

By establishing strong governance, securing leadership support, allocating resources, and fostering a culture of resilience, the organisation can effectively navigate disruptions and maintain operational continuity in alignment with ISO 22301 standards.

Ensuring Continuity: BCM Best Practices for Frasers Property
C1	C2	C3	C4	C5	C6
C7	C8	C9	C10	C11	C12
C13	C14	C15	C16	C17	C18

To learn more about the course and schedule, click the buttons below for the  BCM-300 Business Continuity Management Implementer [BCM-3] and the BCM-5000 Business Continuity Management Expert Implementer [BCM-5].

 

	Please feel free to send us a note if you have any questions.