[BCM] [FP] [E2] [C5] BC Plan Development

Chapter 4

For Frasers Property

Introduction

Frasers Property, a leading multinational real estate and property management company, operates in a dynamic and complex business environment. A robust Business Continuity Management (BCM) framework ensures resilience against disruptions.

The BCM Plan Development Phase is a critical component of the BCM planning methodology. It ensures that Frasers Property can sustain operations and recover swiftly in crises.

Understanding the Business Continuity Plan Development Phase

The BCP Development Phase creates actionable plans based on prior Risk Analysis and Review (RAR), business impact analyses (BIA), and strategic objectives.

This phase ensures Frasers Property’s various operational units have clearly defined response and recovery procedures tailored to potential disruptions such as natural disasters, cyber incidents, supply chain disruptions, and other risks.

Key Steps in the BCP Development Phase

Defining and Confirming BCM Strategies

Each business unit within Frasers Property must identify BCM strategies that align with the organisation’s risk appetite and operational priorities during the Business Continuity Strategy (BCS) phase.  It includes:

• Alternative work locations for property management and corporate functions.
• IT disaster recovery measures for critical systems.
• Crisis communication protocols to manage stakeholder expectations.

Designing the BCM Plan Templates

Developing a standardised BCM Plan template for the entire organisation is essential before creating the BCM plans and procedures.

This template serves as a framework for organisation and unit-level coordinators to structure their respective sections. The sections are then consolidated into a comprehensive, organisation-wide BCM Plan.

Key Considerations for Template Design

• • Scalability and adaptability for different business units
  • Clear and structured format for ease of use
  • Compliance with organisational policies and external regulations

Components of the BCM Plan Templates

• • Corporate-Level Plan (Strategic Response)
  • Business Unit-Level Plan (Operational Recovery)
  • Functional and Departmental Plans

Developing Corporate-Level BCM Plan Template

General Information & Governance

• • Plan Cover and Identification (Title, Date, Version, Approvals)
  • Organisation’s BCM Policy Statement
  • Scope, Objectives, and Assumptions
  • Roles and Responsibilities of the BCM Team

• Crisis Management & Communication Procedures

  • Activation Criteria and Decision-Making Process
  • Incident Escalation and Notification Procedures
  • Communication with External and Internal Stakeholders
  • Crisis Command Centre Setup and Alternate Site Arrangements
  
              Developing BCM Plans and Procedures

For each critical business function, detailed continuity procedures must be documented. These procedures include:

• Immediate response actions to contain and mitigate disruptions.
• Roles and responsibilities of employees during an incident.
• Coordination with external stakeholders, including tenants, suppliers, and emergency responders.

Business Unit and Facility-Specific Plans

Different business units, such as property development, retail, and hospitality operations, require customised BCM Plans. Site-specific plans for key properties ensure a localised approach to managing disruptions.

Integration with Frasers Property’s Overall BCM Framework

The BCM Plan Development Phase does not function in isolation. It is part of a broader BCM Planning Methodology that includes governance, training, testing, and continuous improvement.

The developed BCM Plans must align with Frasers Property’s corporate resilience strategy and regulatory requirements.

Summing Up …

For Frasers Property, a well-developed BCM Plan is crucial to maintaining operational stability and safeguarding stakeholders.

By systematically developing and integrating BCM Plans, the company enhances its ability to navigate disruptions, ensuring business resilience in an ever-evolving landscape.

Ensuring Continuity: BCM Best Practices for Frasers Property
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To learn more about the course and schedule, click the buttons below for the  BCM-300 Business Continuity Management Implementer [BCM-3] and the BCM-5000 Business Continuity Management Expert Implementer [BCM-5].

 

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