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Business Continuity Management Series: Ensuring Continuity: BCM Best Practices for Frasers Property
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[BCM] [FP] [E2] [C1] BCM Planning Methodology for Frasers Property

This eBook, Ensuring Continuity: BCM Best Practices for Frasers Property, is a comprehensive guide to implementing Business Continuity Management (BCM) within the context of Frasers Property’s operations.

Effective BCM planning ensures critical business functions and operations remain functional during disruption, safeguarding stakeholders, assets, and reputations. This article outlines the comprehensive seven-phase BCM planning methodology tailored for Frasers Property to fortify its operational resilience.

Dr Goh Moh Heng
Business Continuity Certified Planner-Specialist-Expert

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Chapter 1

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For Frasers Property


In an era of rapid change and unpredictable disruptions, Business Continuity Management (BCM) is a cornerstone of resilience for organisations like Frasers Property.

A crisis management team from Frasers Property in action, responding to a business continuity scenario, with professionals coordinating efforts through laptops and tablets, and a live visual feed of differe (1)Effective BCM planning ensures critical business functions and operations remain functional during disruption, safeguarding stakeholders, assets, and reputations.

This chapter outlines the comprehensive seven-phase BCM planning methodology for Frasers Property to fortify its operational resilience.

Project Management (PM)

New call-to-actionThe foundation of successful BCM planning begins with robust project management. This phase focuses on:

  • Establishing Governance: Forming a BCM steering committee to oversee the initiative.
  • Defining Objectives: Clearly articulating the goals, scope, and deliverables of the BCM program.
  • Allocating Resources: Assigning responsibilities, timelines, and budgets to ensure seamless execution.
  • Stakeholder Engagement: Securing buy-in from key stakeholders to foster collaboration and accountability.

For Frasers Property, project management ensures alignment between the BCM plan and the organisation’s strategic objectives.

Risk Analysis and Review (RAR)

New call-to-actionRisk analysis identifies potential threats that could disrupt Frasers Property’s operations. This phase involves:

  • Threat Identification: Recognising risks such as natural disasters, cybersecurity threats, and supply chain disruptions.
  • Vulnerability Assessment: Evaluating existing controls and identifying gaps.
  • Risk Prioritisation: Categorising risks based on their likelihood and potential impact.

The insights derived from this phase lay the groundwork for targeted mitigation strategies.

Business Impact Analysis (BIA)

New call-to-actionThe BIA assesses the impact of disruptions on critical business functions (CBF). Key activities include:

  • Identifying Critical Business Functions: Determining processes essential for Frasers Property’s operations.
  • Assessing Dependencies: Mapping dependencies on suppliers, systems, and personnel.
  • Quantifying Impact: Measuring downtime's financial, operational, and reputational consequences.
  • Defining Recovery Objectives: Establishing Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs).

The BIA enables informed decision-making for continuity strategies.

Business Continuity Strategy (BCS)

New call-to-actionWith a clear understanding of risks and impacts, this phase develops strategies to maintain or quickly restore operations. These strategies include:

  • Alternate Site Arrangements: Ensuring facilities are available for relocation in the event of necessity.
  • Redundant Systems: Implementing backup systems to maintain critical IT functions.
  • Resource Allocation: Pre-identifying resources required during disruptions.

Tailored continuity strategies reflect Frasers Property’s unique operational needs and risk profile.

Plan Development (PD)

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  • BCM Plan Documentation: Creating detailed procedures for response, recovery, and restoration procedures
  • Roles and Responsibilities: Clearly defining roles for BCM teams, leadership, and support staff.
  • Communication Protocols: Establishing channels for timely internal and external communication.

Comprehensive planning ensures consistency and efficiency during times of crisis.

Testing and Exercising (TE)

New call-to-actionTesting validates the effectiveness of the BCM plan and identifies areas for improvement. Activities include:

  • Tabletop Exercises: Simulating scenarios to evaluate decision-making processes.
  • Functional Testing: Assessing specific components such as IT recovery.
  • Full-Scale Drills: Conducting end-to-end exercises to test overall readiness.

Regular testing ensures that Frasers Property’s BCM plan remains relevant and actionable.

Program Management (PgM)

New call-to-actionBCM is an ongoing process requiring continuous management and improvement. This phase involves:

  • Monitoring and Reviewing: Regularly updating plans to address evolving risks and organisational changes.
  • Training and Awareness: Ensuring all employees understand their roles in the BCM program.
  • Compliance and Auditing: Aligning the program with industry standards and regulatory requirements.

Effective program management sustains the resilience of Frasers Property in the face of emerging challenges.

Summing Up …

The seven-phase BCM planning methodology provides a structured approach to safeguarding Frasers Property’s operations and reputation.

This methodology enables Frasers Property to navigate uncertainties with confidence by integrating robust project management, thorough analysis, and continuous improvement.

Adopting and maintaining this methodology is a strategic decision and a commitment to resilience and excellence.

 

Ensuring Continuity: BCM Best Practices for Frasers Property
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More Information About Business Continuity Management Courses

 

To learn more about the course and schedule, click the buttons below for the  BCM-300 Business Continuity Management Implementer [BCM-3] and the BCM-5000 Business Continuity Management Expert Implementer [BCM-5].

 

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