[Business Impact Analysis] [Critical Business Function] [T2] Part 3
BIA Questionnaires
Part 3: Impact Over Time of Business Functions
CBF-1: Vessel Operations and Fleet Management
Vessel operations and fleet management are the core of Pacific International Lines (PIL)'s logistics and shipping services.
The ability to manage vessel schedules, allocate fleets, and ensure technical, regulatory, and operational compliance is critical for sustaining uninterrupted maritime logistics.
Disruptions to any part of this function can cascade through the supply chain, affecting customers, partners, ports, and internal operations.
This section examines the impact of disruption over time for each Sub-Critical Business Function (Sub-CBF) under CBF-1.
Using a standardised 1–5 impact scale, where 5 denotes catastrophic impact and 1 denotes minimal impact, each sub-process is evaluated across a timeline ranging from 4 hours to 60 days.
Additionally, the Recovery Time Objective (RTO), Maximum Tolerable Period of Disruption (MTPD), and the Vulnerable Period are identified to help guide recovery strategies and prioritisation in business continuity planning.
Table 3: Impact Over Time – CBF-1 Vessel Operations and Fleet Management
Sub-CBF Code |
Sub-CBF Code |
Highest-Impact Area |
4 Hr |
8 Hr |
1 Day |
2 Day |
3 Day |
5 Day |
7 Day |
10 Day |
14 Day |
21 Day |
30 Day |
60 Day |
RTO |
MTPD |
Vulnerable Period |
CBF-1.1 |
Vessel Scheduling and Voyage Planning |
Operational |
4 |
4 |
5 |
5 |
5 |
5 |
5 |
4 |
4 |
3 |
3 |
2 |
1 Day |
7 Day |
Monsoon Peak |
CBF-1.2 |
Fleet Deployment and Allocation |
Operational |
3 |
4 |
5 |
5 |
5 |
4 |
4 |
3 |
3 |
2 |
2 |
2 |
1 Day |
7 Day |
Year-end Demand |
CBF-1.3 |
Shipboard Crew Management |
Human Resources |
2 |
3 |
4 |
5 |
5 |
4 |
4 |
3 |
3 |
2 |
2 |
1 |
2 Day |
14 Day |
Chinese New Year |
CBF-1.4 |
Marine Technical Management |
Safety/Compliance |
2 |
3 |
4 |
5 |
5 |
5 |
5 |
4 |
4 |
3 |
3 |
2 |
1 Day |
14 Day |
Scheduled Dry Dock |
CBF-1.5 |
Bunker Fuel Management |
Financial/Operational |
2 |
3 |
4 |
5 |
5 |
5 |
4 |
4 |
3 |
3 |
2 |
1 |
1 Day |
7 Day |
Fuel Price Spike |
CBF-1.6 |
Compliance with Maritime Regulations |
Legal/Compliance |
2 |
3 |
4 |
5 |
5 |
5 |
5 |
4 |
4 |
3 |
3 |
2 |
2 Day |
14 Day |
Audit Cycle |
CBF-1.7 |
Vessel Tracking and Monitoring |
Operational/Safety |
4 |
5 |
5 |
5 |
5 |
5 |
4 |
4 |
3 |
3 |
2 |
2 |
4 Hr |
5 Day |
Conflict Zone Ops |
CBF-1.8 |
Emergency Response and Incident Management |
Safety |
5 |
5 |
5 |
5 |
5 |
4 |
4 |
4 |
3 |
3 |
2 |
2 |
4 Hr |
3 Day |
Cyclone Season |
CBF-1.9 |
Port Operations Coordination |
Operational |
3 |
4 |
5 |
5 |
5 |
4 |
4 |
3 |
3 |
2 |
2 |
1 |
1 Day |
7 Day |
Port Congestion |
CBF-1.10 |
Third-party Contractor and Vendor Management |
Supply Chain |
2 |
3 |
4 |
4 |
4 |
4 |
3 |
3 |
2 |
2 |
2 |
1 |
2 Day |
14 Day |
Supplier Transition |
Summing Up... Part 3
The evaluation of impact over time across each sub-function of CBF-1 Vessel Operations and Fleet Management demonstrates how critical time-sensitive processes are to the continued operations of Pacific International Lines.
Functions such as Emergency Response (CBF-1.8) and Vessel Tracking (CBF-1.7) require immediate recovery due to safety and navigational risks, while areas like Third-party Management (CBF-1.10) offer slightly more tolerance for disruption.
By understanding the time-based sensitivity and consequences of each sub-CBF, PIL can prioritise mitigation and recovery measures in line with acceptable RTOs and MTPDs.
This structured assessment forms a foundation for effective continuity strategies and helps ensure business resilience during maritime disruptions.
[Business Impact Analysis] [Critical Business Function] [T2] Part 4
BIA Questionnaires
Part 4: Supporting IT Systems and Applications
CBF-1: Vessel Operations and Fleet Management
Pacific International Lines (PIL) operates a complex and integrated fleet management and vessel operations environment, supported by a range of specialised IT systems, critical applications, and physical infrastructure.
In ensuring the resilience of this Critical Business Function (CBF-1), it is essential to identify and assess the supporting technologies, data recovery expectations, and infrastructure dependencies required to maintain business continuity during disruptions.
This section outlines the IT systems, applications, recovery point objectives (RPO), system recovery time objectives (RTO), and supporting equipment necessary for the uninterrupted functioning of each Sub-CBF under CBF-1.
It also highlights key remarks related to system dependencies and potential continuity risks that PIL must address to uphold its maritime logistics commitments globally.
Table 4: Key Business Processes and Sub-Processes for CBF-1: Vessel Operations and Fleet Management
Sub-CBF Code |
CBF |
IT Systems and Applications |
RPO |
System RTO |
Supporting Special Equipment or Resources |
Remarks |
CBF-1.1 |
Vessel Scheduling and Voyage Planning |
Voyage Planning Software, Fleet Management System (FMS), ERP |
2 hours |
4 hours |
Cloud servers, Navigation software integration |
Mission-critical for routing accuracy and ETA commitments |
CBF-1.2 |
Fleet Deployment and Allocation |
Fleet Optimization Tools, SAP TM, AIS-integrated Scheduler |
4 hours |
8 hours |
High-availability server clusters |
Delays directly impact vessel turnaround |
CBF-1.3 |
Shipboard Crew Management |
Crew Management System (CMS), HRIS, Payroll Platform |
8 hours |
24 hours |
Encrypted crew data storage, biometric tools |
Complies with maritime labor laws and contracts |
CBF-1.4 |
Marine Technical Management |
Maintenance Management System (MMS), Asset Lifecycle Platform |
8 hours |
24 hours |
IoT Sensors, Maintenance logs |
Critical for vessel safety and lifecycle integrity |
CBF-1.5 |
Bunker Fuel Management |
Bunker Procurement Platform, Fuel Cost Analytics |
4 hours |
8 hours |
Secure VPN for vendor bidding |
Affects cost efficiency and operational budgeting |
CBF-1.6 |
Compliance with Maritime Regulations |
Regulatory Compliance Tracker, Audit Management Software |
12 hours |
24 hours |
Legal documentation archive, version control system |
Regulatory non-compliance may trigger legal actions |
CBF-1.7 |
Vessel Tracking and Monitoring |
AIS/GPS Systems, Real-Time Vessel Monitoring Dashboard |
1 hour |
2 hours |
Satellite comms, tracking servers |
Real-time operations visibility is vital |
CBF-1.8 |
Emergency Response and Incident Management |
Crisis Management System (CMS), Notification Software |
1 hour |
1 hour |
Redundant communication tools, emergency protocols |
High priority for risk mitigation and stakeholder confidence |
CBF-1.9 |
Port Operations Coordination |
Port Call Optimisation System, Customs and Terminal APIs |
4 hours |
8 hours |
Real-time data exchange interfaces |
Ensures turnaround coordination with port authorities |
CBF-1.10 |
Third-party Contractor and Vendor Management |
Vendor Management Portal, Contract Lifecycle Software |
12 hours |
24 hours |
Access control systems, vendor databases |
Impacts operational outsourcing and service delivery SLAs |
Summing Up ... for Part 4
The effectiveness and resilience of PIL’s vessel operations and fleet management activities depend heavily on the seamless functioning of a broad ecosystem of IT systems, applications, and specialised resources.
Each Sub-CBF is supported by dedicated platforms tailored to its operational needs, with distinct recovery objectives ensuring continuity during disruptions.
By mapping these dependencies and recovery parameters, PIL strengthens its ability to respond quickly and efficiently in the face of IT failures or business disruptions.
This proactive approach to technology resilience not only safeguards critical maritime operations but also ensures compliance, safety, and service quality across its global shipping network.
Business Continuity in Maritime Logistics: A PIL Perspective on BCM | ||||||
eBook 3: Starting Your BCM Implementation |
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MBCO | P&S | RAR T1 | RAR T2 | RAR T3 | BCS T1 | CBF |
CBF 1: Vessel Operations and Fleet Management | ||||||
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