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Business Continuity in Maritime Logistics: A PIL Perspective on BCM
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[BCM] [PIL] [E3] [BIA] [T2] [CBF] [1] Vessel Operations and Fleet Management

Part 3: Impact Over Time of Business Functions

This section examines the impact of disruption over time for each Sub-Critical Business Function (Sub-CBF) under CBF-1.

Using a standardised 1–5 impact scale, where 5 denotes catastrophic impact and 1 denotes minimal impact, each sub-process is evaluated across a timeline ranging from 4 hours to 60 days.

Additionally, the Recovery Time Objective (RTO), Maximum Tolerable Period of Disruption (MTPD), and the Vulnerable Period are identified to help guide recovery strategies and prioritisation in business continuity planning.

 

Part 4: Supporting IT Systems and Applications

In ensuring the resilience of this Critical Business Function (CBF-1), it is essential to identify and assess the supporting technologies, data recovery expectations, and infrastructure dependencies required to maintain business continuity during disruptions.

This section outlines the IT systems, applications, recovery point objectives (RPO), system recovery time objectives (RTO), and supporting equipment necessary for the uninterrupted functioning of each Sub-CBF under CBF-1.

It also highlights key remarks related to system dependencies and potential continuity risks that PIL must address to uphold its maritime logistics commitments globally.

 

Dr Goh Moh Heng
Business Continuity Management Certified Planner-Specialist-Expert
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Part 3: Impact Over Time of Business Functions
CBF-1: Vessel Operations and Fleet Management

Vessel operations and fleet management are the core of Pacific International Lines (PIL)'s logistics and shipping services.

The ability to manage vessel schedules, allocate fleets, and ensure technical, regulatory, and operational compliance is critical for sustaining uninterrupted maritime logistics.

Disruptions to any part of this function can cascade through the supply chain, affecting customers, partners, ports, and internal operations.

This section examines the impact of disruption over time for each Sub-Critical Business Function (Sub-CBF) under CBF-1.

Using a standardised 1–5 impact scale, where 5 denotes catastrophic impact and 1 denotes minimal impact, each sub-process is evaluated across a timeline ranging from 4 hours to 60 days.

Additionally, the Recovery Time Objective (RTO), Maximum Tolerable Period of Disruption (MTPD), and the Vulnerable Period are identified to help guide recovery strategies and prioritisation in business continuity planning.

 

Table 3: Impact Over Time – CBF-1 Vessel Operations and Fleet Management

 

Sub-CBF Code

Sub-CBF Code

Highest-Impact Area

4 Hr

8 Hr

1 Day

2 Day

3 Day

5 Day

7 Day

10 Day

14 Day

21 Day

30 Day

60 Day

RTO

MTPD

Vulnerable Period

CBF-1.1

Vessel Scheduling and Voyage Planning

Operational

4

4

5

5

5

5

5

4

4

3

3

2

1 Day

7 Day

Monsoon Peak

CBF-1.2

Fleet Deployment and Allocation

Operational

3

4

5

5

5

4

4

3

3

2

2

2

1 Day

7 Day

Year-end Demand

CBF-1.3

Shipboard Crew Management

Human Resources

2

3

4

5

5

4

4

3

3

2

2

1

2 Day

14 Day

Chinese New Year

CBF-1.4

Marine Technical Management

Safety/Compliance

2

3

4

5

5

5

5

4

4

3

3

2

1 Day

14 Day

Scheduled Dry Dock

CBF-1.5

Bunker Fuel Management

Financial/Operational

2

3

4

5

5

5

4

4

3

3

2

1

1 Day

7 Day

Fuel Price Spike

CBF-1.6

Compliance with Maritime Regulations

Legal/Compliance

2

3

4

5

5

5

5

4

4

3

3

2

2 Day

14 Day

Audit Cycle

CBF-1.7

Vessel Tracking and Monitoring

Operational/Safety

4

5

5

5

5

5

4

4

3

3

2

2

4 Hr

5 Day

Conflict Zone Ops

CBF-1.8

Emergency Response and Incident Management

Safety

5

5

5

5

5

4

4

4

3

3

2

2

4 Hr

3 Day

Cyclone Season

CBF-1.9

Port Operations Coordination

Operational

3

4

5

5

5

4

4

3

3

2

2

1

1 Day

7 Day

Port Congestion

CBF-1.10

Third-party Contractor and Vendor Management

Supply Chain

2

3

4

4

4

4

3

3

2

2

2

1

2 Day

14 Day

Supplier Transition

Summing Up... Part 3

The evaluation of impact over time across each sub-function of CBF-1 Vessel Operations and Fleet Management demonstrates how critical time-sensitive processes are to the continued operations of Pacific International Lines.

Functions such as Emergency Response (CBF-1.8) and Vessel Tracking (CBF-1.7) require immediate recovery due to safety and navigational risks, while areas like Third-party Management (CBF-1.10) offer slightly more tolerance for disruption.

By understanding the time-based sensitivity and consequences of each sub-CBF, PIL can prioritise mitigation and recovery measures in line with acceptable RTOs and MTPDs.

This structured assessment forms a foundation for effective continuity strategies and helps ensure business resilience during maritime disruptions.

 

 


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Part 4: Supporting IT Systems and Applications
CBF-1: Vessel Operations and Fleet Management

Pacific International Lines (PIL) operates a complex and integrated fleet management and vessel operations environment, supported by a range of specialised IT systems, critical applications, and physical infrastructure.

In ensuring the resilience of this Critical Business Function (CBF-1), it is essential to identify and assess the supporting technologies, data recovery expectations, and infrastructure dependencies required to maintain business continuity during disruptions.

This section outlines the IT systems, applications, recovery point objectives (RPO), system recovery time objectives (RTO), and supporting equipment necessary for the uninterrupted functioning of each Sub-CBF under CBF-1.

It also highlights key remarks related to system dependencies and potential continuity risks that PIL must address to uphold its maritime logistics commitments globally.

Table 4: Key Business Processes and Sub-Processes for CBF-1: Vessel Operations and Fleet Management

 

Sub-CBF Code

CBF

IT Systems and Applications

RPO

System RTO

Supporting Special Equipment or Resources

Remarks

CBF-1.1

Vessel Scheduling and Voyage Planning

Voyage Planning Software, Fleet Management System (FMS), ERP

2 hours

4 hours

Cloud servers, Navigation software integration

Mission-critical for routing accuracy and ETA commitments

CBF-1.2

Fleet Deployment and Allocation

Fleet Optimization Tools, SAP TM, AIS-integrated Scheduler

4 hours

8 hours

High-availability server clusters

Delays directly impact vessel turnaround

CBF-1.3

Shipboard Crew Management

Crew Management System (CMS), HRIS, Payroll Platform

8 hours

24 hours

Encrypted crew data storage, biometric tools

Complies with maritime labor laws and contracts

CBF-1.4

Marine Technical Management

Maintenance Management System (MMS), Asset Lifecycle Platform

8 hours

24 hours

IoT Sensors, Maintenance logs

Critical for vessel safety and lifecycle integrity

CBF-1.5

Bunker Fuel Management

Bunker Procurement Platform, Fuel Cost Analytics

4 hours

8 hours

Secure VPN for vendor bidding

Affects cost efficiency and operational budgeting

CBF-1.6

Compliance with Maritime Regulations

Regulatory Compliance Tracker, Audit Management Software

12 hours

24 hours

Legal documentation archive, version control system

Regulatory non-compliance may trigger legal actions

CBF-1.7

Vessel Tracking and Monitoring

AIS/GPS Systems, Real-Time Vessel Monitoring Dashboard

1 hour

2 hours

Satellite comms, tracking servers

Real-time operations visibility is vital

CBF-1.8

Emergency Response and Incident Management

Crisis Management System (CMS), Notification Software

1 hour

1 hour

Redundant communication tools, emergency protocols

High priority for risk mitigation and stakeholder confidence

CBF-1.9

Port Operations Coordination

Port Call Optimisation System, Customs and Terminal APIs

4 hours

8 hours

Real-time data exchange interfaces

Ensures turnaround coordination with port authorities

CBF-1.10

Third-party Contractor and Vendor Management

Vendor Management Portal, Contract Lifecycle Software

12 hours

24 hours

Access control systems, vendor databases

Impacts operational outsourcing and service delivery SLAs

Summing Up ... for Part 4

The effectiveness and resilience of PIL’s vessel operations and fleet management activities depend heavily on the seamless functioning of a broad ecosystem of IT systems, applications, and specialised resources.

Each Sub-CBF is supported by dedicated platforms tailored to its operational needs, with distinct recovery objectives ensuring continuity during disruptions.

By mapping these dependencies and recovery parameters, PIL strengthens its ability to respond quickly and efficiently in the face of IT failures or business disruptions.

This proactive approach to technology resilience not only safeguards critical maritime operations but also ensures compliance, safety, and service quality across its global shipping network.

 

 

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