[BCM] [PIL] [E3] [BIA] Corporate MBCO

[Business Impact Analysis] [Corporate & Business Unit MBCO]

Bann_BCM_BIA_Corporate Minimum Business Continuity Objective

Corporate and Business Unit Minimum Business Continuity Objective for Pacific International Lines (PIL)

In the fast-paced and globally interconnected maritime logistics industry, business continuity is essential for maintaining operational resilience and fulfilling customer commitments, especially during disruptions.

As one of Asia’s leading shipping companies, Pacific International Lines (PIL) must define and uphold a measurable Minimum Business Continuity Objective (MBCO) at both the corporate and business unit levels.

The Corporate Minimum Business Continuity Objective (Corporate MBCO) identifies the minimum level of critical services and operations that PIL must sustain to ensure continuity of its core business.

This benchmark ensures that, despite operational disruptions—whether due to natural disasters, cyber incidents, or supply chain failures—PIL continues to deliver essential services aligned with its strategic objectives.

At the operational level, each Critical Business Function (CBF) has its own Business Unit Minimum Business Continuity Objective (Business Unit MBCO).

These objectives support the corporate target and are tailored to each business unit’s responsibilities, risks, and interdependencies.

The following section outlines both the Corporate MBCO and the corresponding Business Unit MBCOs based on PIL’s key Critical Business Functions.

Corporate MBCO for Pacific International Lines (PIL)

"To maintain 60% of scheduled vessel departures and cargo movement volumes across key trade routes (e.g., Intra-Asia, Africa, Middle East) within 48 hours of a disruption, while ensuring 80% restoration of core IT systems, customer communications, and regulatory compliance functions within 72 hours to protect service integrity, customer trust, and regulatory obligations."

Explanation

The Corporate MBCO focuses on ensuring minimum operational capacity to fulfil PIL’s business commitments.
It includes measurable service outputs (vessel departures and cargo movement volumes), critical system restoration targets, and compliance obligations.
This provides the strategic baseline from which all Business Unit MBCOs derive and align.

Business Unit Minimum Business Continuity Objectives (Business Unit MBCO)

CBF Code	Critical Business Function	Business Unit Minimum Business Continuity Objective (MBCO)
CBF-1	Vessel Operations and Fleet Management	Ensure 60% of vessel scheduling, routing, and port turnaround operations are restored within 48 hours to maintain core shipping lanes.
CBF-2	Cargo Handling and Logistics	Resume cargo loading/unloading and inland movement for 70% of priority consignments at key ports within 48 hours.
CBF-3	Customer Service and Communication	Restore 80% of customer service channels (email, hotline, e-portal) within 24 hours to manage customer expectations and inquiries.
CBF-4	Information Technology and Data Management	Recover 80% of mission-critical IT systems (e.g., fleet tracking, cargo booking, ERP) and data accessibility within 72 hours.
CBF-5	Supply Chain and Vendor Management	Reestablish communication with 75% of strategic suppliers and third-party service providers within 48 hours to ensure continuity of ship and cargo operations.
CBF-6	Financial Management and Cash Flow	Ensure 60% of cash disbursement and receivable functions resume within 72 hours to support port fees, vendor payments, and payroll.
CBF-7	Regulatory Compliance and Risk Management	Resume submission of critical regulatory documents and risk reporting functions within 48 hours to comply with port, maritime, and international laws.
CBF-8	Human Resources and Workforce Management	Ensure 80% availability and deployment of essential personnel (e.g., vessel crew, port ops, IT) within 48 hours, including activation of staff contingency rosters.

Summing Up...

The Corporate and Business Unit Minimum Business Continuity Objectives serve as foundational benchmarks for PIL’s resilience strategy.

By clearly defining and quantifying the minimum acceptable service levels during a disruption, PIL ensures that its critical maritime logistics operations remain agile, responsive, and compliant.

These objectives not only guide recovery efforts during a crisis but also reinforce proactive planning, risk management, and inter-departmental coordination.

Together, the Corporate MBCO and Business Unit MBCOs enable PIL to safeguard its global supply chain commitments, maintain stakeholder confidence, and strengthen its position as a reliable partner in the shipping and logistics industry.

More Information About Business Continuity Management Courses

To learn more about the course and schedule, click the buttons below for the BCM-300 Business Continuity Management Implementer [BCM-3] and the BCM-5000 Business Continuity Management Expert Implementer [BCM-5].