Chapter 10
“Implementing Business Continuity Management” for HopeHouse

Continuity with Compassion: Implementing BCM at HopeHouse
HopeHouse is a sanctuary of care and transformation for at-risk youth and individuals seeking a fresh start.
In this eBook, Continuity with Compassion, readers are brought into the heart of HopeHouse’s journey in implementing a comprehensive Business Continuity Management (BCM) program, rooted in compassion and resilience.
Structured around two key sections — Understanding Your Organisation and Implementing Business Continuity Management — the book provides a step-by-step guide tailored to the unique needs of HopeHouse’s operations. It serves as both a reference and an implementation guide for BCM coordinators and risk professionals across the organisation.
In this eBook, you will explore:
- A deep dive into understanding the mission, structure, and operating environment of HopeHouse.
- The formulation of clear BCM goals, objectives, and assumptions tailored to a social service organisation.
- Identification and analysis of critical business functions and potential operational threats.
- A complete walkthrough of the 7-phase BCM planning methodology:
- Project Management (PM)
- Risk Analysis and Review (RAR)
- Business Impact Analysis (BIA)
- Business Continuity Strategy (BCS)
- Plan Development (PD)
- Testing and Exercising (TE)
- Program Management (PgM)
This eBook not only highlights the resilience-building process at HopeHouse but also serves as a practical guide for other social sector organisations seeking to adopt ISO 22301-aligned BCM practices.
To support your journey in professionalising BCM implementation, BCM Institute offers:
- BCM-5000 ISO 22301 BCMS Expert Implementer course — ideal for organisational BCM leads seeking certification.
- WSQ BCM-310, BCM-320, and BCM-330 courses — SSG-funded competency training for business unit-level BCM coordinators.
Successful completion of these programmes leads to internationally recognised certifications that validate your role in safeguarding your organisation’s mission during disruption.
Whether you're a BCM coordinator at HopeHouse, a BCM Institute member, or a resilience practitioner within the social services sector, this eBook offers insight, structure, and a call to action: to build continuity with compassion.
Continuity with Compassion: Implementing BCM at HopeHouse |
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eBook 2: Implementing BCM Planning Methodology | |||||
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More Information About Business Continuity Management Courses
To learn more about the course and schedule, click the buttons below for the BCM-300 Business Continuity Management Implementer [BCM-3] and the BCM-5000 Business Continuity Management Expert Implementer [BCM-5].