[BCM] [BT] [E1] [C6] Composing BCM Team

Implementing Business Continuity Management for Bandtree: A Practical Guide

Chapter 6 What Should the Composition of Bandtree's BCM Team Be?

Bandtree employee talking In an increasingly complex and interconnected world, organisations must be prepared to respond swiftly and effectively to disruptions that could impact their operations, stakeholders, or reputation.

For Bandtree—a government-linked company (GLC) under Darussalam Assets and a key player in Brunei Darussalam’s corporate property management landscape—business continuity is not only a matter of operational resilience but also a national responsibility.

This chapter outlines the recommended composition of Bandtree’s Business Continuity Management (BCM) team. The objective is to provide a clear structure that ensures all critical functions are prepared, coordinated, and empowered to act during emergencies or unexpected events.

By defining specific roles, responsibilities, and interdepartmental collaboration, Bandtree can strengthen its ability to protect assets, ensure service continuity, and support national infrastructure even under adverse conditions.

Establishing a well-structured BCM team is a fundamental step in institutionalising a culture of preparedness and ensuring that business continuity planning is integrated into the company's day-to-day operations.

Purpose and Objective of This Chapter

The purpose of this chapter, “What should the composition of Bandtree’s BCM team be?”, is to establish a clear, structured framework for forming a dedicated BCM team that aligns with the company’s strategic goals and operational responsibilities.

As a government-linked company (GLC) operating under Darussalam Assets Sdn Bhd, Bandtree plays a vital role in Brunei Darussalam’s infrastructure and property management sectors.

Given this responsibility, the organisation must ensure that its operations remain resilient and responsive in the face of disruptions.

This chapter aims to:

Define the key roles and responsibilities within the BCM team.
Outline a team structure that supports the full lifecycle of business continuity planning and response.
Ensure that all critical business functions are represented and prepared to act during emergencies.

By implementing a well-defined BCM team structure, Bandtree will be better equipped to:

Minimise downtime and financial losses during disruptions.
Ensure the safety of its employees, assets, and clients.
Maintain continuity of essential services to government stakeholders and the public.
Enhance compliance with national risk management standards and international best practices.

In short, this chapter serves as a foundational guide to help Bandtree operationalise its BCM strategy through the formation of a competent, coordinated, and accountable team.

BCM Executive Sponsor (Senior Management Representative)

Role: Provides top-level support and strategic direction.

Recommended Position: CEO or Managing Director

The BCM Executive Sponsor is responsible for ensuring that BCM is embedded into the company’s corporate governance. This executive ensures adequate resourcing and that BCM aligns with Bandtree’s strategic objectives.

2. BCM Steering Committee

Role: Governance, oversight, and high-level decision-making.

Recommended Members:

Chief Operating Officer (COO)
Head of Risk & Compliance
Chief Financial Officer (CFO)
Head of IT
Head of Corporate Services
Legal Advisor

The committee sets policy, reviews business impact analyses (BIA), approves BCM plans, and makes strategic decisions during major incidents.

BCM Program Manager (Coordinator)

Role: Day-to-day BCM planning and implementation.

Recommended Position: Senior Risk or Compliance Officer

The BCM Program Manager leads the BCM lifecycle, from risk assessments to training and testing. They coordinate with all departments, maintain documentation, and ensure compliance with relevant standards such as ISO 22301.

Departmental BCM Representatives

Role: Act as BCM focal points within each business unit.

Recommended Structure: One representative per key department:

Facilities & Property Management
IT & Systems
Finance
Human Resources
Corporate Communications
Legal & Compliance

These representatives participate in Business Impact Analysis (BIAs), assist in plan development, and facilitate departmental recovery strategies.

IT Disaster Recovery (ITDR) Team

Role: Ensure data integrity and IT system recovery.

Recommended Members:

IT Manager (Lead)
Network Administrator
Cybersecurity Specialist
Systems Engineer

Given Bandtree’s reliance on digital systems for property and facilities management, IT resilience is a cornerstone of BCM. This team handles failovers, backup systems, and IT disaster recovery drills.

Emergency Response Team (ERT)

Role: Immediate response to physical incidents (fire, flood, etc.).

Recommended Members:

Health & Safety Officer (Lead)
Security Supervisor
First Aid Officers
Fire Wardens

This team ensures employee safety, building evacuation, and initial incident response, especially crucial given Bandtree’s management of physical properties and infrastructure.

Crisis Communications Team

Role: Manage internal and external communications during disruptions.

Recommended Members:

Head of Corporate Communications (Lead)
Legal Advisor
HR Representative
Media Liaison Officer

Timely and clear communication is critical for managing stakeholder expectations and minimising reputational damage.

Recovery Teams (Functional Teams)

Role: Restore departmental operations post-disruption.

Recommended Teams:

Facilities Restoration Team
Finance Recovery Team
HR Support Team
Client & Stakeholder Services Team

These teams follow predefined procedures to resume operations, guided by their respective business continuity plans.

Summing Up ...

A well-defined and strategically composed Business Continuity Management (BCM) team serves as the backbone of Bandtree’s resilience strategy.

Through this chapter, we have outlined a comprehensive BCM team structure tailored to the company’s operational needs, risk landscape, and national significance.

By assigning clear responsibilities across various roles—from executive leadership to departmental representatives and technical response teams—Bandtree can ensure that all aspects of continuity planning, crisis response, and recovery are covered.

This structure also promotes cross-functional coordination, accountability, and swift decision-making during times of crisis.

Implementing the proposed BCM team structure will enable Bandtree to:

Minimise operational disruptions,
Safeguard critical infrastructure,
Protect its employees and stakeholders,
Uphold its commitments to government and community partners.

Ultimately, a robust BCM framework supported by a capable and collaborative team will reinforce Bandtree’s position as a resilient, reliable, and forward-thinking organisation committed to national development and long-term sustainability.

Implementing Business Continuity Management for Bandtree: A Practical Guide
Understanding Your Organisation

More Information About Business Continuity Management Courses

To learn more about the course and schedule, click the buttons below for the BCM-300 Business Continuity Management Implementer [BCM-3] and the BCM-5000 Business Continuity Management Expert Implementer [BCM-5].