[BCM] [BT] [E1] [C3] Establishing Organisational Goals

Implementing Business Continuity Management for Bandtree: A Practical Guide

Chapter 3 Establishing Organisational Goals for BCM

A modern office in Bandtree Establishing clear and strategic organisational goals is a foundational step in implementing an effective Business Continuity Management (BCM) system.

By ISO 22301 and guided by local regulatory expectations, such as those outlined by the Brunei Darussalam Central Bank (BDCB) and relevant Brunei government Business Continuity Management (BCM) guidelines, Bandtree must define BCM goals that reflect its operating context, risk landscape, and stakeholder expectations.

This chapter outlines how Bandtree can develop appropriate organisational goals for its Business Continuity Management (BCM) programme, aligning with both international standards and national regulatory frameworks while ensuring a practical, business-driven approach to resilience.

Purpose of Setting Organisational BCM Goals

Organisational BCM goals serve as the strategic foundation of business continuity efforts. They:

Provide clear direction for BCM planning, implementation, and performance measurement.
Align BCM initiatives with Bandtree’s core business objectives, operational risks, and service delivery commitments.
Ensure compliance with ISO 22301:2019 and Brunei’s regulatory landscape.
Reinforce stakeholder trust by demonstrating preparedness and operational stability.

ISO 22301 Requirements on BCM Objectives

ISO 22301 requires organisations to:

Establish measurable business continuity objectives that align with the organisation’s continuity policy and business needs.
Consider legal, regulatory, and contractual requirements as part of the objective-setting process.
Incorporate the results of the risk assessment and business impact analysis (BIA) into your decision-making process.
Ensure objectives are monitored, reviewed, and updated at planned intervals or following significant changes.

Regulatory Alignment: Brunei BCM Guidelines and BDCB Expectations

While Brunei does not have a fully consolidated national BCM regulation akin to other jurisdictions, local financial institutions and critical service providers are expected to comply with BCM principles issued by the Brunei Darussalam Central Bank (BDCB) and supported by national risk and emergency response frameworks such as those from the National Disaster Management Centre (NDMC) and relevant ministries.

Key regulatory expectations that Bandtree should consider when setting BCM goals include:

Continuity of Critical Business Functions: Ensuring uninterrupted delivery of essential services during emergencies.
Defined Recovery Objectives: Establishing and meeting Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs) for business-critical functions.
Leadership Accountability: Active involvement of top management in the governance and oversight of BCM.
Readiness and Testing: Regularly testing and updating BCM strategies through drills, scenario exercises, and post-incident reviews.

Suggested Organisational Goals for Bandtree’s BCM

To align with ISO 22301, local regulations, and Brunei’s BCM policy direction, Bandtree can adopt the following strategic BCM goals:

Goal 1: Ensure Continuity of Critical Business Functions

Maintain the ability to sustain or restore essential services, such as customer support, IT systems, financial operations, and communications, within defined recovery timeframes in the event of any operational disruption.

Goal 2: Safeguard Human Life and Welfare

Prioritise the safety and well-being of employees, customers, and stakeholders through robust emergency response plans, evacuation procedures, and health and safety protocols.

Goal 3: Minimise Disruption Impact

Mitigate the financial, operational, reputational, and regulatory impacts of disruptions through risk-based planning and effective continuity measures.

Goal 4: Comply with Regulatory and Governance Requirements

Ensure full alignment with ISO 22301 and relevant guidance from Brunei’s authorities, including BDCB and national risk management frameworks.

Goal 5: Build Organisational Resilience

Foster a resilient culture across Bandtree by raising awareness, delivering training, and conducting regular BCM exercises and scenario testing.

Goal 6: Strengthen Stakeholder Assurance

Demonstrate a consistent and transparent approach to business continuity that reassures clients, regulators, and partners of Bandtree’s preparedness and commitment to sustainability.

Implementation Considerations

Leadership Engagement: Secure the endorsement and active participation of executive management to embed BCM goals into strategic decision-making.
Strategic Integration: Align BCM goals with enterprise risk management, IT strategy, and business planning functions.
Performance Measurement: Define and track relevant Key Performance Indicators (KPIs), such as RTO compliance, exercise results, and awareness programme participation.
Continuous Improvement: Reassess and update BCM goals regularly in response to changes in business structure, threat environment, or regulatory requirements.

Summing Up ...

The establishment of organisational goals is a cornerstone of an effective Business Continuity Management (BCM) programme.

For Bandtree Brunei, these goals must align with ISO 22301 and the expectations of national regulators, such as the Brunei Darussalam Central Bank.

By ensuring that critical functions can continue, people are protected, and compliance is achieved, Bandtree can enhance its preparedness for unforeseen disruptions.

These goals not only enable operational continuity but also drive long-term organisational resilience.

By regularly reviewing and refining these goals, Bandtree ensures its BCM programme remains responsive, effective, and aligned with both internal priorities and external expectations.

Implementing Business Continuity Management for Bandtree: A Practical Guide
Understanding Your Organisation

More Information About Business Continuity Management Courses

To learn more about the course and schedule, click the buttons below for the BCM-300 Business Continuity Management Implementer [BCM-3] and the BCM-5000 Business Continuity Management Expert Implementer [BCM-5].