Business Continuity Management for BandTree
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[BCM] [BT] [E3] [BIA] [T3] [CBF] [1] Asset & Facilities Management

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Vital records are essential documents and information assets that are critical to the continued operation and recovery of Bandtree’s business functions during and after a disruption.

These records support operational continuity, regulatory compliance, legal obligations, and the protection of stakeholder interests.

As a government-linked company specialising in corporate property and facilities management, Bandtree relies heavily on records that document asset integrity, vendor relationships, safety compliance, emergency response, and infrastructure management.

New call-to-actionThe identification, protection, and accessibility of these vital records are crucial to ensuring uninterrupted service delivery and safeguarding the company's reputation and responsibilities under the laws of the Sultanate of Darussalam Assets.

This section outlines the critical business function (CBF) of Asset & Facilities Management, along with its key sub-processes and their corresponding vital records.

Dr Goh Moh Heng
Business Continuity Management Expert Implementer
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BIA Questionnaires 

Part 5: Inter-dependencies

Notes for BCM Institute's Course Participants: This is the template for completing the "Part 5: Inter-dependencies."

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CBF 1: Asset and Facilities Management

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Bandtree, as a government-linked entity operating under Darussalam Assets, plays a critical role in Brunei Darussalam’s infrastructure and real estate landscape.

One of its key operational pillars is CBF-1: Asset & Facilities Management, which encompasses a wide range of functions essential to the safety, functionality, and long-term sustainability of the nation’s property assets.

Purpose of Chapter

Bantree BIA Interdependency ReportThis chapter outlines the core sub-processes (Sub-CBF) within Asset & Facilities Management and provides a comprehensive analysis of their internal and external dependencies.

Understanding these dependencies is vital for identifying interlinkages between business units, third-party vendors, regulatory bodies, and utility providers.

Such insights support the development of effective business continuity plans by recognising upstream, downstream, and mutual dependencies that could affect service delivery during a disruption.

The table presented in this chapter details each sub-process under CBF-1, identifying responsible units or partners, the type and direction of dependencies, and the nature of those relationships, aligned with best practices defined in BCMpedia.

Here is the table for Critical Business Function (CBF-1) Asset & Facilities Management for Bandtree, incorporating sub-processes (Sub-CBFs) and detailing their dependencies in line with BCMpedia's interdependency concepts.

Table 5: [BIA] [P5] Inter-dependencies for CBF 1: Asset and Facilities Management

 

 

 

 

Type of Dependency

 

Sub-Critical Business Function

Sub-CBF Code

Name of Business Unit or Vendor/ Supplier/ Outsource Partner

Internal

 External

Direction

Description of Nature of Dependency

Property and Facility Maintenance Management

1.1

Maintenance Team; External FM Vendors

✔️

✔️

Mutual

The internal Facilities Management (FM) team oversees both scheduled and reactive maintenance. External vendors supply specialised services (e.g., HVAC, elevators). Dependencies are mutual to ensure seamless operations.

Asset Lifecycle and Condition Monitoring

1.2

Asset Management Unit; IoT/Monitoring System Vendors

✔️

✔️

Up-stream

Asset data inputs from sensors and systems (external) feed into internal decision-making systems for maintenance and renewal planning.

Space Planning and Allocation

1.3

Corporate Planning: Tenants

✔️

✔️

Down-stream

Decisions made in this sub-CBF affect workspace users (tenants) and are guided by strategic input from corporate planning.

Vendor and Contractor Management

1.4

Procurement; Legal; Contractors

✔️

✔️

Mutual

Internal procurement and legal teams coordinate with external contractors. Performance and contract obligations are mutually dependent.

HSSE Compliance

1.5

HSSE Unit; Regulatory Agencies (e.g., Safety Dept)

✔️

✔️

Mutual

Compliance activities require input from internal teams and coordination with regulators. Non-compliance affects both internal operations and external obligations.

Energy and Utilities Management

1.6

Utilities Providers (DES, BGC, Telcos)

✔️

✔️

Up-stream

External providers supply electricity, water, gas, and telecom. Bandtree depends on them to maintain operations.

Emergency and Incident Response for Facilities

1.7

Emergency Response Team; Fire Dept, Police

✔️

✔️

Mutual

Bandtree relies on internal teams and public emergency services. Information flow and coordinated response actions are mutually dependent.

Capital Projects and Renovation Oversight

1.8

Project Management Team; Architects, Contractors

✔️

✔️

Mutual

Internal project oversight is coordinated with external parties (consultants, contractors). Progress and quality depend on collaboration.

Tenant and Stakeholder Relationship Management

1.9

Tenant Relations Unit; Tenants and Government Stakeholders

✔️

✔️

Down-stream

Business decisions impact tenants/stakeholders. External feedback may inform future service improvement.

Regulatory and Compliance Reporting

1.10

Compliance Unit; Ministries, Regulators (e.g., DARe, BEDB)

✔️

✔️

Up-stream

External regulatory guidelines dictate reporting formats and deadlines; internal units prepare submissions accordingly.

 

Summing Up ... Part 5

Effective management of assets and facilities requires more than operational oversight—it demands an integrated understanding of how various internal functions and external entities interrelate.

Through this detailed dependency analysis, Bandtree can better anticipate potential disruptions, assess the impact of cascading failures, and implement targeted mitigation strategies.

The insights gained from mapping interdependencies for each sub-CBF under Asset & Facilities Management will inform strategic planning, resource allocation, and resilience-building initiatives.

As Bandtree continues to manage vital infrastructure assets for Brunei Darussalam, this proactive approach to continuity planning strengthens both operational readiness and national infrastructure resilience.

 


New call-to-actionBann_BCM_BIA_BIAQ Part 3 to Part 6 BIA Questionnaires 

Part 6: Vital Records

Notes for BCM Institute's Course Participants: This is the template for completing the "Part 6: Vital Records."

Template BIA 7

 

Part 6: Vital Records

Vital records are essential documents and information assets that are critical to the continued operation and recovery of Bandtree’s business functions during and after a disruption.

These records support operational continuity, regulatory compliance, legal obligations, and the protection of stakeholder interests.

As a government-linked company specialising in corporate property and facilities management, Bandtree relies heavily on records that document asset integrity, vendor relationships, safety compliance, emergency response, and infrastructure management.

The identification, protection, and accessibility of these vital records are crucial to ensuring uninterrupted service delivery and safeguarding the company's reputation and responsibilities under the regulations of Darussalam Assets.

Purpose of Chapter

This section outlines the critical business function (CBF) of Asset & Facilities Management, along with its key sub-processes and their corresponding vital records.

For each sub-function, the vital records are described in terms of their media type, storage location, and designated custodian. This structured approach enables a comprehensive view of information dependencies and reinforces preparedness for recovery scenarios.

Based on the sub-processes (Sub-CBF) of CBF-1: Asset & Facilities Management for Bandtree, and following the structure for documenting Vital Records as referenced from BCM Institute's guidance notes, this is the table:

Table 6: [BIA] [P6] Vital Records for CBF-1: Asset & Facilities Management

 

Sub-Critical Business Function

Sub-CBF Code

Description of Vital Records

Media Type

Location

In Whose Care

Property and Facility Maintenance Management

1.1

Maintenance logs, service schedules, inspection reports, and service contracts

Digital, Paper

HQ Server, Facilities Office

Facilities Manager

Asset Lifecycle and Condition Monitoring

1.2

Asset registry, depreciation schedules, and condition assessment reports

Digital

Asset Management System (Cloud)

Asset Management Officer

Space Planning and Allocation

1.3

Floor plans, space allocation maps, and occupancy records

Digital, Paper

HQ Server, Planning Archives

Facilities Planner

Vendor and Contractor Management

1.4

Contracts, SLAs, performance evaluation reports

Digital, Paper

Procurement System, Vendor Files (HQ)

Procurement Executive

HSSE Compliance

1.5

Safety audits, compliance checklists, incident logs, and regulatory certificates

Digital, Paper

HSSE System, Compliance Filing Cabinet (HQ)

HSSE Compliance Officer

Energy and Utilities Management

1.6

Utility bills, consumption reports, energy audits

Digital

Energy Management System

Energy Officer

Emergency and Incident Response for Facilities

1.7

Emergency plans, incident reports, response logs, contact lists

Digital, Paper

Emergency Response System, Facilities Office

Facility Emergency Coordinator

Capital Projects and Renovation Oversight

1.8

Project plans, budgets, progress reports, and tender documents

Digital, Paper

Project Management System, Project Files (HQ)

Capital Projects Manager

Tenant and Stakeholder Relationship Management

1.9

Communication logs, lease agreements, and service feedback forms

Digital, Paper

CRM System, Tenancy Files

Stakeholder Engagement Officer

Regulatory and Compliance Reporting

1.10

Government inspection reports, regulatory submissions, compliance declarations, and audit reports

Digital, Paper

Regulatory Filing Cabinet, Compliance Server

Compliance & Regulatory Affairs Officer

Summing Up ... for Part 6

The identification and management of vital records form a cornerstone of Bandtree ’s business continuity strategy.

By cataloguing essential documents across the CBF-1 Asset & Facilities Management, the organisation ensures that it can maintain vital services, make informed decisions during crises, and recover operations efficiently following any disruptive event.

Proper stewardship of these records—through secure storage, regular updates, and clear accountability—supports regulatory compliance, operational resilience, and the safeguarding of national infrastructure interests.

As we advance, periodic reviews and updates to this vital records inventory are imperative to align with evolving operational requirements, regulatory changes, and technological advancements.

Bandtree’s commitment to protecting vital records reinforces its role as a reliable and resilient service provider within Brunei’s public asset ecosystem.

 

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To learn more about the course and schedule, click the buttons below for the  BCM-300 Business Continuity Management Implementer [BCM-3] and the BCM-5000 Business Continuity Management Expert Implementer [BCM-5].

 

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