Business Continuity Management for BandTree
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[BCM] [BT] [E3] [BCS] [T3] [CBF] [3] Minimum Resources Required During a Disaster

New call-to-actionIn the face of unexpected disruptions—whether natural disasters, technological failures, or other emergencies—Bandtree must maintain operational continuity, particularly for its critical business functions.

As a government-linked company under Darussalam Assets, Bandtree plays a pivotal role in managing nationalNew call-to-action infrastructure and real estate assets.

To maintain service reliability and minimise operational downtime, a clear understanding of the minimum resources required during a disaster is crucial.

Dr Goh Moh Heng
Business Continuity Management Expert Implementer
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Business Continuity Strategy 

Part 3: BCS - Minimum Resources Required during a Disaster

Notes for BCM Institute's Course Participants: This is the template for completing the "Part 3: BCS - Minimum Resources Required during a Disaster"

Template BCS 3

CBF-3: Client & Stakeholder Management

New call-to-actionIn the event of a disruptive incident or disaster, Bandtree's ability to resume critical operations in a timely and efficient manner is paramount.

Purpose of Chapter

This chapter outlines the minimum resource requirements necessary to sustain essential business functions during a disaster. These resources include staffing, workspaces, telecommunications, IT hardware, and other operational tools critical to the continuation of services.

The identification and quantification of these minimum resources are based on risk assessments, business impact analyses, and operational dependency mapping.

By establishing precise recovery requirements, Bandtree ensures that contingency measures are practical, scalable, and aligned with its Recovery Time Objectives (RTOs).

Furthermore, this chapter serves as a foundational reference for activating recovery plans and coordinating efforts with internal teams, stakeholders, and service providers during crisis response.

This structured approach is vital for maintaining client confidence, meeting regulatory expectations, and upholding the company’s commitment to public service and infrastructure management under the oversight of Darussalam Assets Sdn Bhd.

This is a structured table for CBF-3: Client & Stakeholder Management and its associated sub-processes (Sub-CBFs) for Bandtree, using the required headers and format:

Table 1: [BCS] [T3] Minimum Resources Required for CBF-3: Client & Stakeholder Management

 

Sub-CBF Code

Sub-CBF

Recovery Location

Minimum Resource Requirements Per Function Per Recovery Location

3.1

Client Relationship Management

Alternate Office (Designated by Darussalam Assets)

• Staff: 3

• Seats: 3

• Telephones: 2

• PCs/Laptops: 3

• Others: CRM access (1 system), Internet connectivity

3.2

Stakeholder Engagement & Government Liaison

Alternate Office or Government Liaison Hub

• Staff: 2

• Seats: 2

• Telephones: 2 (mobile/landline)

• PCs/Laptops: 2

• Others: Gov communication platform access, secure file sharing tools

3.3

Service Provider & Contractor Management

Temporary Operations Centre

• Staff: 2

• Seats: 2

• Telephones: 2

• PCs/Laptops: 2

• Others: Vendor contact database (1), contract templates, procurement system access

34

Public and Community Engagement

Media Room or Temporary Communication Centre

• Staff: 2

• Seats: 2

• Telephones: 2

• PCs/Laptops: 2

• Others: Social media access (1), press release templates, media contact list

3.5

Internal Stakeholder Communication (Staff & Board)

Board Room / Virtual Conference Room

• Staff: 1

• Seats: 1

• Telephones: 1

• PCs/Laptops: 1

• Others: Internal communication platform (e.g., email, Teams), Board contact directory

3.6

Client and Stakeholder Records Management

Secure Digital Records Centre

• Staff: 2

• Seats: 2

• Telephones: 1

• PCs/Laptops: 2

• Others: Secure document storage system, backup access, printers/scanners (1 set)

Summing Up ... 

Ensuring the availability of minimum required resources during a disaster is not only a technical necessity but a strategic imperative for Bandtree.

By clearly defining the essential personnel, tools, and environments needed for business function recovery, the organisation significantly enhances its resilience and readiness.

This chapter forms a critical part of Bandtree’s broader Business Continuity Management framework and must be regularly reviewed, tested, and updated in line with operational changes and emerging risks.

Doing so will strengthen the company’s capability to manage disruptions with minimal impact to clients, stakeholders, and national infrastructure services, reaffirming its role as a trusted government-linked entity in Brunei Darussalam.

 

Implementing Business Continuity Management for Bandtree: A Practical Guide
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MBCO P&S RAR T1 RAR T2 RAR T3 BCS T1  CBF
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CBF-3: Client & Stakeholder Management
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More Information About Business Continuity Management Courses

To learn more about the course and schedule, click the buttons below for the  BCM-300 Business Continuity Management Implementer [BCM-3] and the BCM-5000 Business Continuity Management Expert Implementer [BCM-5].

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