Chapter 8
Program Management Phase for Business Continuity Management Planning Methodology for ASMPT
Introduction
![[BCM] [ASMPT] [E2] [C8] Program Management](https://no-cache.hubspot.com/cta/default/3893111/f2d5b48b-a19a-4bab-9a82-f5adf102bce3.png)
The Program Management Phase represents the ongoing governance and sustainability of Business Continuity Management (BCM) at ASMPT. Unlike the earlier stages of BCM planning—such as risk assessment, business impact analysis, and plan development—program management focuses on ensuring that BCM becomes a continuous cycle of improvement, embedded into ASMPT’s culture and operations.
For ASMPT, a global leader in semiconductor and electronics assembly and packaging solutions, the need for sustained program management is paramount. Its operations span across Hong Kong, China, Singapore, Malaysia, Europe, and beyond, serving some of the world’s most advanced technology manufacturers.
This geographic spread, combined with the complexity of semiconductor production, requires a BCM program that is not a one-off initiative but an integrated, long-term commitment to resilience.
Key Elements of the Program Management Phase
1. Governance and Oversight
ASMPT’s BCM program requires strong governance to provide direction, accountability, and alignment with corporate strategy.
- A BCM Steering Committee, led by senior executives, oversees the program across all global operations.
- Regional BCM Coordinators ensure consistency while adapting plans to local operational realities—for example, tailoring continuity strategies to address typhoon risks in Hong Kong and flooding risks in Malaysia.
- Regular reporting cycles provide the Executive Leadership Team (ELT) with visibility into BCM maturity and readiness levels.
2. Integration with Corporate Strategy and Operations
BCM at ASMPT is not managed in isolation but aligned with strategic objectives such as operational excellence, customer reliability, and digital transformation.
- Link to customer requirements: Many of ASMPT’s clients in the semiconductor industry demand assurance of supply continuity. BCM strengthens trust and competitive positioning.
- Integration with quality and risk management systems: BCM complements ASMPT’s ISO-certified quality systems, ensuring disruptions are managed within the broader risk framework.
- Operational embedding: BCM requirements are integrated into supply chain contracts, IT recovery planning, and facility management to ensure continuity is part of daily operations.
3. Training, Awareness, and Culture
A resilient organisation requires people who understand their roles during disruption.
- Employee awareness campaigns ensure staff across production floors, R&D centres, and offices understand BCM basics.
- Targeted training prepares Crisis Management Teams, Incident Response Teams, and Recovery Teams to execute their roles effectively.
- Cultural reinforcement: BCM is integrated into ASMPT’s performance metrics and internal communications, emphasising that resilience is part of business excellence.
4. Testing, Exercising, and Continuous Improvement
Program management requires regular validation of plans through testing and exercising.
- Annual integrated tests across IT systems, production lines, and supply chain functions confirm readiness.
- After-action reviews from each exercise are used to refine strategies and update plans. For example, after a cyber simulation exercise in Singapore, IT and communications teams might improve response timelines and enhance coordination protocols.
- Continuous improvement cycle: BCM maturity is measured using internal audits and benchmarks against ISO 22301 requirements, ensuring that ASMPT adapts to evolving risks.
5. Documentation, Monitoring, and Reporting
ASMPT ensures program sustainability through structured documentation and performance tracking.
- The centralised BCM documentation system maintains updated plans, policies, and recovery strategies accessible across regions.
- Key performance indicators (KPIs) include metrics such as training completion rates, time to notify crisis teams, and plan update frequency.
- The annual BCM report is submitted to the Steering Committee and ELT, summarising program status, achievements, and improvement areas.
Summing Up …
The Program Management Phase ensures that BCM at ASMPT moves beyond one-time compliance and becomes a strategic enabler of resilience. With strong governance, integration into corporate strategy, continuous training, regular testing, and performance monitoring, ASMPT maintains a BCM program that evolves alongside its global operations and industry demands.
By embedding BCM into its culture and management systems, ASMPT achieves three critical outcomes:
- Resilient Operations – safeguarding manufacturing precision, IT systems, and global supply chains.
- Customer Confidence – reinforcing ASMPT’s reputation as a reliable partner in the competitive semiconductor industry.
- Sustainable BCM Program – ensuring ongoing alignment with ISO 22301 and continuous improvement across all business units.
In conclusion, the Program Management Phase represents ASMPT’s long-term commitment to operational resilience. It transforms BCM from a compliance activity into a sustainable, enterprise-wide capability that protects ASMPT’s business, employees, and customers against disruption—today and in the future.
Resilient Operations at ASMPT: A Guide to ISO 22301 BCM Implementation |
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eBook 2: Implementing Business Continuity Management |
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