Resilient Support: Implementing Business Continuity Management at Autism Resource Centre (Singapore)
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[BCM] [ARC] [E3] [BCS] [T2] [CBF] [1] Recovery Strategies

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In ensuring the continuity of critical operations at the Autism Resource Centre (ARC), recovery strategies for Special Education Services—delivered through Pathlight School—are of utmost importance.

This chapter outlines the recovery approaches for each sub-function under CBF-1: Special Education Services, which form the core of ARC’s mission to educate and empower individuals on the autism spectrum.

Given the diverse and complex needs of ARC students, any disruption to education services—whether physical, digital, or emotional—can significantly impact learning outcomes, student well-being, and family trust. Therefore, the recovery strategies detailed herein are designed to minimise downtime, support seamless transitions during emergencies, and uphold the organisation’s commitment to inclusive, consistent, and high-quality education. These strategies reflect a thoughtful balance between immediacy of response, resource availability, and the unique sensitivities of the student population.

Dr Goh Moh Heng
Business Continuity Management Certified Planner-Specialist-Expert
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[Business Continuity Strategy] [Template 2]

Bann_BCM_BCS_Recovery Strategies

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CBF 3: Vocational Training & Employment Support (E2C) 

Recovery Strategies

[BCM] [ARC] [E3] [BCS] [T1] [CBF] [1] Recovery Strategies

In ensuring the continuity of critical operations at the Autism Resource Centre (ARC), recovery strategies for Special Education Services—delivered through Pathlight School—are of utmost importance.

This chapter outlines the recovery approaches for each sub-function under CBF-1: Special Education Services, which form the core of ARC’s mission to educate and empower individuals on the autism spectrum.

Given the diverse and complex needs of ARC students, any disruption to education services—whether physical, digital, or emotional—can significantly impact learning outcomes, student well-being, and family trust. Therefore, the recovery strategies detailed herein are designed to minimise downtime, support seamless transitions during emergencies, and uphold the organisation’s commitment to inclusive, consistent, and high-quality education. These strategies reflect a thoughtful balance between immediacy of response, resource availability, and the unique sensitivities of the student population.

Table 2: [BCS] [T2] Recovery Strategies for CBF-1 Special Education Services (Pathlight School)
 

Sub-CBF Code

Sub-CBF

RTO

Recovery Strategy

Recovery Location

Details of Recovery Strategy

Justification for Selected Recovery Strategy

CBF-1.1

Curriculum Development and Academic Planning

48 hours

Work-from-Home (WFH) & Offsite Collaboration

Remote/Home Office

Staff access cloud-based curriculum tools and files via secured VPN. Online collaboration using shared drives and video conferencing.

Curriculum work can continue remotely; it prioritises continuity of planning while minimizing physical disruptions.

CBF-1.2

Classroom and Learning Delivery (Onsite & Remote)

4 hours

Alternate School Site & Remote Learning Platforms

Partner Institutions / Online

Activate online teaching (Google Classroom, Zoom) and shift to backup physical space at designated MOE or ARC-partnered facilities.

Minimises disruption to student learning. Blended learning enables flexibility for students with special needs.

CBF-1.3

Student Support Services (Allied Professionals)

24 hours

Remote Service Provision & External Partner Support

Remote & Partner Clinics

Telehealth/virtual sessions with psychologists and therapists; coordination with external allied health providers.

Remote delivery ensures continuity of essential student support while maintaining safety.

CBF-1.4

Behavioural and Emotional Support

4 hours

Remote Counselling & Onsite Emergency Teams

Remote / School Counselling Space

Immediate emotional triage via phone/video call; emergency support team onsite when safe.

Urgent behavioural interventions can’t be delayed; hybrid support balances safety with student needs.

CBF-1.5

Individual Education Plan (IEP) Management

24 hours

Cloud-based IEP Management & Remote Review

Home / Cloud System

IEP data backed up to cloud; staff conduct virtual reviews and update plans remotely.

Maintains compliance and supports ongoing student progress with minimal interruption.

CBF-1.6

Student Transport Coordination

4 hours

Rerouting with Alternate Transport Providers

School Transport Office

Contact alternative vendors or use ARC-owned vans; notify caregivers of adjusted pickup/drop-off.

Transport continuity is essential for attendance and student safety.

CBF-1.7

Parent and Caregiver Communication

2 hours

Remote Access via Helpline, Email & App

Home / Contact Centre

Activate emergency communication protocol; use ARC Parent App, email, SMS broadcast.

Ensures consistent and clear updates to families in crisis or service disruption.

CBF-1.8

Examination and Assessment Administration

48 hours

Alternate Venue & Digital Assessment Tools

Partner Schools / Online Platforms

Reschedule or relocate exams; use digital tools for assessments where feasible.

Maintains academic integrity and progression while allowing for adaptive scheduling.

CBF-1.9

Vocational and Life Skills Training

24 hours

Temporary Training Sites & Remote Activities

Partner NGOs / Virtual Simulations

Relocate sessions to partner organisations; use home-based practice kits and remote modules.

Ensures continuity of skill development for long-term student outcomes.

CBF-1.10

Emergency and Safety Protocols in Schools

0 hours

Immediate Activation of Emergency Plan

Onsite

Staff follow ARC’s school-specific emergency protocols; coordinate with civil defence.

Zero tolerance for delay; protocols must be instantly actionable to ensure life safety.

Summing Up ...

The recovery strategies presented in this chapter serve as a proactive framework to ensure that ARC's Special Education Services at Pathlight School remain resilient in the face of disruptions. Each strategy is tailored to the nature, criticality, and recovery time objective (RTO) of the respective sub-function, enabling ARC to uphold its core educational mandate even during crises.

By investing in flexible delivery modes, maintaining strong partnerships, leveraging cloud-based systems, and embedding contingency measures across functions, ARC reinforces its operational readiness and responsiveness. These efforts collectively safeguard the educational journey and well-being of its students, reaffirming ARC’s role as a trusted leader in autism support and inclusive learning.

 

 

Resilient Support: Implementing Business Continuity Management at Autism Resource Centre (Singapore)
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[BCM] [ARC] [E3] [BIA] MBCO Corporate MBCO [BCM] [ARC] [E3] [BIA] [PS] Key Product and Services [BCM] [ARC] [E3] [RAR] [T1] List of Threats [BCM] [ARC] [E3] [RAR] [T2] Treatment and Control [BCM] [ARC] [E3] [RAR] [T3] Risk Impact and Likelihood Assessment [BCM] [ARC] [E3] [BCS] [T1]  Mitigation Strategies and Justification [BCM] [ARC] [E1] [C10] Identifying Critical Business Functions
CBF 1: Special Education Services (Pathlight School)
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[BCM] [ARC] [E3] [BIA] [DP] [CBF] [1] Special Education Services (Pathlight School) [BCM] [ARC] [E3] [BIA] [T1] [CBF] [1] Special Education Services (Pathlight School) [BCM] [ARC] [E3] [BIA] [T2] [CBF] [1] Special Education Services (Pathlight School) [BCM] [ARC] [E3] [BIA] [T3] [CBF] [1] Special Education Services (Pathlight School) [BCM] [ARC] [E3] [BCS] [T1] [CBF] [1] Recovery Strategies [BCM] [ARC] [E3] [BCS] [T3] [CBF] [1] Minimum Resources Required during a Disaster [BCM] [ARC] [E3] [PD] [CBF] [1] Special Education Services (Pathlight School)

 

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