[Business Continuity Strategy] [Template 3]
In the context of Business Continuity Management (BCM), determining the minimum resources required during a disaster is critical for ensuring the timely resumption of essential services.
This chapter focuses on the Dispute Management and Advisory Services offered through the Tripartite Alliance for Dispute Management (TADM), a key function of Tripartite Alliance Limited (TAL).
The services provided under this function directly support employees and employers in managing workplace disputes efficiently and fairly.
To ensure the continuity of these services during a crisis or disruption, each Sub-Critical Business Function (Sub-CBF) must have predefined minimum recovery resources allocated to specific recovery locations.
This table presents the necessary resources required—such as manpower, workspace, telecommunications, computing devices, and other critical tools—for each Sub-CBF to remain operational during a disruption.
|
Sub-CBF Code |
Sub-CBF |
Recovery Location |
Number of Staff (Min Qty) |
No of Seats (Min Qty) |
No of Tel (Min Qty) |
No of PC/Laptops (Min Qty) |
Others (Pls describe and provide min qty) |
|
1.1 |
Case Intake and Assessment |
TADM Backup Site A |
6 |
6 |
4 |
6 |
Case management system access (6 licenses); secure document storage (1 unit) |
|
1.2 |
Advisory and Pre-Mediation Support |
TADM Backup Site A |
5 |
5 |
3 |
5 |
Virtual conferencing setup (1 set); policy reference database (5 licenses) |
|
1.3 |
Mediation Services |
TADM Backup Site B |
8 |
8 |
4 |
8 |
Mediation rooms (2); virtual mediation tools (2 accounts) |
|
1.4 |
Enforcement and Referral Support |
TADM Backup Site A |
4 |
4 |
2 |
4 |
Access to legal database (4 licenses); secure email (4 accounts) |
|
1.5 |
Stakeholder Engagement and Case Escalation |
TADM Backup Site B |
3 |
3 |
2 |
3 |
Stakeholder contact directory (1 shared); encrypted communication tool (3 accounts) |
|
1.6 |
Records Management and Case Closure |
TADM Backup Site A |
4 |
4 |
2 |
4 |
Digital archive access (4 licenses); scanner-printer combo (1 unit) |
|
1.7 |
Crisis Communication and Continuity Activation |
TAL HQ or Backup Site C |
2 |
2 |
2 |
2 |
BCM command kit (1 set); emergency contact database (1 shared access) |
Establishing precise minimum resource requirements for each Sub-CBF within the Dispute Management and Advisory Services (CBF-1) ensures that Tripartite Alliance Limited (TAL) can maintain its critical dispute resolution services even during a disruptive event.
These baseline resource allocations enable TAL to activate recovery protocols swiftly, deploy essential personnel and tools, and sustain its commitment to promoting fair and progressive employment practices.
By proactively planning for resource continuity, TAL strengthens its operational resilience and safeguards stakeholder trust in times of crisis.
| Resilient Partnership: Implementing BCM at Tripartite Alliance | ||||||
| eBook 3: Starting Your BCM Implementation |
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| MBCO | P&S | RAR T1 | RAR T2 | RAR T3 | BCS T1 | TOC |
| CBF 1: Dispute Management and Advisory Services (via TADM) | ||||||
| DP | BIAQ T1 | BIAQ T2 | BIAQ T3 | BCS T2 | BCS T3 | PD |
To learn more about the course and schedule, click the buttons below for the BCM-300 Business Continuity Management Implementer [BCM-3] and the BCM-5000 Business Continuity Management Expert Implementer [BCM-5].
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Please feel free to send us a note if you have any questions.
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