[OR] [MLRe] [E2] [C2] Overview of the Plan Phase for Malaysian Life Reinsurance Group Berhad

The Plan Phase of Malaysian Life Reinsurance’s Operational Resilience Planning Methodology

The Plan phase is the first of three phases in Malaysian Life Reinsurance Group Berhad's (MLRe's) Operational Resilience (OR) Planning Methodology. It builds clarity, alignment, and governance before execution begins, and anchors operational resilience to enterprise risk management, Board oversight and regulatory expectations.

Why the Plan Phase Matters

Resilience work that starts without a baseline, a target, and clear ownership tends to produce activity without progress. The Plan phase gives MLRe an honest view of where it stands, a prioritised list of what must change, and a Board-approved boundary for the risk it will accept. It also prepares MLRe for Bank Negara Malaysia's (BNM's) operational resilience direction, set out in its 2025 Discussion Paper.

The Five Stages of the Plan Phase

How the Stages Connect

The stages build on one another. The assessment creates the baseline; the gap analysis shows what is missing; the roadmap sequences the fixes; the risk appetite sets the limits within which the roadmap operates; and governance makes sure someone is accountable for delivery. The risk appetite confirmed here is the reference point for the impact tolerances set in the Implement phase.

Outputs to Expect

• Maturity scorecards and a priority list of weaknesses
• A gap register with owners and timelines
• An OR vision, strategy and phased roadmap
• A Board-approved risk appetite statement for operational disruption
• An OR governance framework, policy and reporting dashboard

Looking Ahead

With the Plan phase complete, MLRe moves to the Implement phase (Chapter 8), where strategy becomes tangible, testable outcomes for its critical business services.