The Operational Resilience Body of Knowledge (OR BoK) is an all-inclusive term that describes the sum of the body of knowledge within the Operational Resilience (OR) profession.
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Under Construction: To duplicate for CL 2 and CL 3 for ORCS and ORCE. The duplicate for ORAS and ORAE.
When you are applying for your ORCS or ORCE certification, you are expected to demonstrate your experience in 4 of the OR BoK if you are applying for the ORCS/ ORAS and 8 (of the 15 OR BoK) of the OR BoK if you are applying for the ORCE/ ORAE.
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This section overviews the three (3) OR BoK domains and fifteen (15) OR BoK. OR BoK Domain. Incidentally, the three OR BoK domains are the three phases of the OR Planning methodology. OR BoK. Each phase has five stages, forming the 15 OR BoK, the three domain (or phase) multiple by five stages. Access to each OR Body of Knowledge starts with a review of one of the five individual stages within each of the three OR BoK domains or phases of the OR planning methodology. |
| [P1] Plan Phase | [P2] Implement Phase |
[P3] Sustain Phase |
| BoK 1 to 5 | BoK 6 to 10 |
BoK 11 to 15 |
When participants have completed their Specialist or Expert-level qualifying examination, they will apply for their certification, depending on their years of experience.
If you apply for your ORCS, you must have at least one year of OR or related experience. You must provide the Certification Review Committee with four of the fifteen OR BoK in your application form.
An example of what constituted experience for the OR applicant to justify his or her relevant experience for a particular BoK. The detailed explanation in each stage will be reflected as the relevant approach.
For example, stage one of the five stages is "Identify Critical Business Services, " which is the "Implement" phase or the second phase of the OR planning methodology.
When you have decided to use BoK 6 as part of justifying your OR certification application, the steps and activities "Determine which business services are critical" from the BoK "Identify Critical Business Services" stage must match the applicants' experience.
| Operational Resilience (OR) Body of Knowledge (BoK) Domain P1 | ||||
| OR BoK Domain P1 Consisting of BoK 1 to 5 | ||||
| OR BoK 1 to 5 | ||||
| Operational Resilience | ||||
| Operational Resilience Audit | ||||
| Operational Resilience (OR) Body of Knowledge (BoK) Domain P2 "Implement Phase" | ||||
| OR BoK Domain P2 Consisting of BoK 6 to 10 | ||||
| OR BoK 6 to 10 | ||||
| Operational Resilience (OR) Body of Knowledge (BoK) Domain P3 "Sustain Phase" | ||||
| OR BoK Domain P3 Consisting of BoK 11 to 15 | ||||
| OR BoK 11 to 15 | ||||
| Operational Resilience (OR) Body of Knowledge (BoK) Domain | ||
| [P1] Plan Phase | [P2] Implement Phase | [P3] Sustain Phase |
| OR BoK Domain P1 Consisting of BoK 1 to 5 | ||
| Operational Resilience Body of Knowledge Domain P1 or OR BoK P1 provides the minimum expectation for an OR or ancillary professional in the [Plan] Phase of the OR Planning Methodology. | ||
| OR BoK "Plan" | Body of Knowledge BoK | Key Activities to Demonstrate Competency |
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Assess Capability and Maturity | Conduct an OR maturity assessment and determine the organisation's OR baseline capability. |
| Analyse Gap | Identify and prioritise the closure of OR gaps. | |
| Develop Strategy Roadmap | Develop an OR strategy and roadmap which utilises existing capabilities and is approved by the executive management with the aim of removing organisational silos, promoting cross-functional responsibility and a culture of resilience practices within the fabric of the organisation. | |
| Confirm Risk Appetite | Define risk appetite with top-down KPIs and KRIs. | |
| Develop and Embed Governance | Embed operational resilience in the governance structure | |
| OR BoK Domain P2 Consisting of BoK 6 to 10 | ||
| Operational Resilience Body of Knowledge Domain P2 or OR BoK P2 provides the minimum expectation for an OR or ancillary professional in the [Implement] Phase of the OR Planning Methodology | ||
| OR BoK "Implement" | Body of Knowledge BoK | Key Activities to Demonstrate Competency |
| Identify Critical Business Services |
Determine which business services are critical |
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| Map Processes and Resources | Map the resources (people, processes, technology, facilities and information) necessary to support the delivery of products and services. | |
| Set Impact Tolerance | Assess how a disruptive event impacts business services and propose with justification the acceptable impact tolerances. | |
| Conduct Scenario Testing | Test the organisation's ability to manage service delivery within impact tolerance in different scenarios. | |
| Improve Lesson Learnt | Improve and communicate remediation and vulnerabilities after scenario testing. | |
| OR BoK Domain P3 Consisting of BoK 11 to 15 | ||
| Operational Resilience Body of Knowledge Domain P3 or OR BoK P3 provides the minimum expectation for an OR or ancillary professional in the [Sustain] Phase of the OR Planning Methodology | ||
| OR BoK "Sustain" | Body of Knowledge BoK | Key Activities to Demonstrate Competency |
| Introduce Cultural Change Management | Embed OR into change management processes and procedures focusing on the cultural aspect. | |
| Develop Communication Strategy | Create and communicate internally and externally, ensuring roles are fully understood during a disruptive event. | |
| Implement Training and Awareness |
Provide teams with the knowledge, experience and expertise to help protect organisations from operational incidents. |
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| Provide Self-assessment | Document the organisation's OR journey and how they have achieved compliance with the regulations. | |
| Conduct Independent Quality Review | Enable internal review of OR capability. | |
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