[Sustain] [OR-P3] Sustaining Your Operational Resilience Program

Written by Moh Heng Goh | Jul 8, 2022 4:28:24 AM

Sustaining Your Operational Resilience Program

Once the operational resilience program is implemented, It is time to maintain and sustain the OR effort.

The approach includes building OR into the change management culture, having an effective strategy to communicate and embed OR with all levels of the organisation, setting an efficient and effective training and awareness program, assessing and reporting OR readiness to the highest level of the organisation, and continuously improving the OR program via independent review.

The challenge is that when the OR program is initiated, the focus and attention to this program will be diverted to other organisational projects and priorities; hence, there is a need to engage and communicate with the respective stakeholders.

If you need to know more about the technical terms, click the BCMPedia icon to learn more.

These are the steps to maintain and "Sustain" your OR program.

SUSTAIN	Key Activities	Definition	Detailed Steps
[S1] [OR BoK 11] Introduce Cultural Change Management	Embed OR into change management processes and procedures focusing on the cultural aspect.
[S2] [OR BoK 12] Develop Communication Strategy	Create and communicate internally and externally, ensuring roles are fully understood during a disruptive event.
[S3] [OR BoK 13] Implement Training and Awareness	Provide teams with the knowledge, experience and expertise to help protect organisations from operational incidents. The significant difference between training and awareness is that training seeks to teach skills which allow a person to perform a specific OR function, while awareness seeks to focus an individual’s attention on an OR issue or set of issues.
[S4] [OR BoK 14] Provide Self-assessment	Document the organisation's OR journey and how they have achieved compliance with the regulations.
[S5] [OR BoK 15] Conduct Independent Quality Review	Enable internal review of OR capability.

To learn more about the three components of the roadmap, click the respective "Plan", "Implement", or "Sustain" buttons.

OR Planning Methodology		Plan	Implement	Sustain

More Information About Blended Learning OR-5000 [BL-OR-5] or OR-300 [BL-OR-3]

To learn more about the course and schedule, click the buttons below for the OR-3 Blended Learning OR-300 Operational Resilience Implementer course and the OR-5 Blended Learning OR-5000 Operational Resilience Expert Implementer course.



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