Operational Resilience

[OR] [PM] [P3] [T] [K] Self-assessment Scoring Framework

Written by Moh Heng Goh | Aug 25, 2026, 7:59:25 AM

Sustain Phase Appendices

:

    • Introduce Change Management
    • Develop Communication Strategy 
    • Implement Training and Awareness
    • Provide Self-Assessment
    • Conduct an Independent Quality Review

The templates should be adapted to reflect the organisation’s size, complexity, regulatory environment, risk profile, governance structure, and operational resilience maturity.

 

Appendix K: Self-assessment Scoring Framework 

Score

Description

Interpretation

5

Optimised

Fully embedded, measured, evidenced, and continuously improved

4

Effective

Well implemented and operating effectively

3

Generally Effective

Core capability established with manageable weaknesses

2

Partially Effective

Significant gaps or inconsistent implementation

1

Initial

Limited capability and largely informal

0

Not Established

Requirement is absent

Suggested Finding Severity

Rating

Description

Critical

Immediate or severe risk to critical business service

High

Material resilience weakness requiring priority action

Moderate

Important weakness requiring remediation

Low

Limited deficiency

Observation

Enhancement opportunity


"Plan" Phase of the OR Planning Methodology

Assess Capability and Maturity Analyse Gap Develop Strategy and Roadmap Confirm Risk Appetite Develop and Embed Governance  
 

 

More Information About Blended Learning OR-5000 [BL-OR-5] or OR-300 [BL-OR-3]

Contact our course consultant colleagues to learn more about our blended learning program and about the next course's schedule.  They are the BL-OR-3 Blended Learning OR-300 Operational Resilience Implementer and the BL-OR-5 Blended Learning OR-5000 Operational Resilience Expert Implementer.

 

If you have any questions, click to contact us.