Operational Resilience Planning Methodology: A Practitioner’s Guide to the “Sustain” Phase
BB OR [B] 13

[OR] [PM] [P3] [T] [K] Self-assessment Scoring Framework

The appendices bring the concepts discussed in A Practitioner’s Guide to the “Sustain” Phase into practical application.

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  • Introduce Change Management

  • Develop Communication Strategy 

  • Implement Training and Awareness

  • Provide Self-Assessment

  • Conduct an Independent Quality Review

The templates should be adapted to reflect the organisation’s size, complexity, regulatory environment, risk profile, governance structure, and operational resilience maturity.

x [OR] [3/4 Banner] A Practitioner’s Guide to the “Sustain” Phase

Moh Heng Goh
Operational Resilience Certified Planner-Specialist-Expert

[OR] [Full Banner] A Practitioner’s Guide to the “Sustain” Phase

Sustain Phase Appendices

x [OR] [PM] [T] [P3] Appendix K:

    • Introduce Change Management
    • Develop Communication Strategy 
    • Implement Training and Awareness
    • Provide Self-Assessment
    • Conduct an Independent Quality Review

The templates should be adapted to reflect the organisation’s size, complexity, regulatory environment, risk profile, governance structure, and operational resilience maturity.

 

Appendix K: Self-assessment Scoring Framework 

Score

Description

Interpretation

5

Optimised

Fully embedded, measured, evidenced, and continuously improved

4

Effective

Well implemented and operating effectively

3

Generally Effective

Core capability established with manageable weaknesses

2

Partially Effective

Significant gaps or inconsistent implementation

1

Initial

Limited capability and largely informal

0

Not Established

Requirement is absent

Suggested Finding Severity

Rating

Description

Critical

Immediate or severe risk to critical business service

High

Material resilience weakness requiring priority action

Moderate

Important weakness requiring remediation

Low

Limited deficiency

Observation

Enhancement opportunity


"Plan" Phase of the OR Planning Methodology

Assess Capability and Maturity Analyse Gap Develop Strategy and Roadmap Confirm Risk Appetite Develop and Embed Governance  
OR PM Plan Assess Capability and Maturity OR PM Plan Analyse Gap New call-to-action New call-to-action OR PM Develop and Embed Governance  

 

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