Operational Resilience

[OR] [PM] [P3] [T] [I] Annual Training and Awareness Plan

Written by Moh Heng Goh | Aug 25, 2026, 7:59:10 AM

Sustain Phase Appendices

:

    • Introduce Change Management
    • Develop Communication Strategy 
    • Implement Training and Awareness
    • Provide Self-Assessment
    • Conduct an Independent Quality Review

The templates should be adapted to reflect the organisation’s size, complexity, regulatory environment, risk profile, governance structure, and operational resilience maturity. 

Appendix I: Annual Training and Awareness Plan  

Period

Training Activity

Audience

Method

Assessment

Owner

Q1

OR Awareness

All employees

E-learning

Knowledge check

HR / OR

Q1

Executive OR Briefing

Board / Executives

Workshop

Discussion

OR Lead

Q2

Service Mapping Workshop

Service Owners

Workshop

Practical exercise

OR Team

Q2

Incident Escalation Exercise

Operational Teams

Tabletop

Observation

BCM / OR

Q3

Crisis Simulation

Crisis Team

Simulation

Performance review

Crisis Manager

Q3

Third-Party Scenario

TPRM / Supplier

Exercise

Exercise report

TPRM

Q4

Lessons Learned Workshop

Relevant Teams

Workshop

Action plan

OR Lead

Q4

Competency Review

Key Roles

Assessment

Competency rating

HR / OR


"Plan" Phase of the OR Planning Methodology

Assess Capability and Maturity Analyse Gap Develop Strategy and Roadmap Confirm Risk Appetite Develop and Embed Governance  
 

 

More Information About Blended Learning OR-5000 [BL-OR-5] or OR-300 [BL-OR-3]

Contact our course consultant colleagues to learn more about our blended learning program and about the next course's schedule.  They are the BL-OR-3 Blended Learning OR-300 Operational Resilience Implementer and the BL-OR-5 Blended Learning OR-5000 Operational Resilience Expert Implementer.

 

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