The templates should be adapted to reflect the organisation’s size, complexity, regulatory environment, risk profile, governance structure, and operational resilience maturity.
|
Role |
OR Responsibility |
Required Competency |
Current Competency |
Gap |
Required Training |
Priority |
|
Board Member |
Oversight |
Governance, risk appetite, impact tolerance |
Executive briefing |
|||
|
Service Owner |
Service resilience |
Mapping, impact tolerance, scenario testing |
Service owner workshop |
|||
|
Crisis Manager |
Major disruption response |
Crisis leadership and decision-making |
Simulation |
|||
|
Operational Staff |
Response and recovery |
Escalation, workarounds |
Role-based training |
|||
|
OR Specialist |
Programme management |
Full OR methodology |
Advanced training |
|||
|
Technology Lead |
Technology resilience |
Dependency and recovery alignment |
Technical resilience workshop |
|||
|
Supplier Manager |
Third-party resilience |
Supplier dependency and testing |
TPRM resilience training |
| Assess Capability and Maturity | Analyse Gap | Develop Strategy and Roadmap | Confirm Risk Appetite | Develop and Embed Governance | |
Contact our course consultant colleagues to learn more about our blended learning program and about the next course's schedule. They are the BL-OR-3 Blended Learning OR-300 Operational Resilience Implementer and the BL-OR-5 Blended Learning OR-5000 Operational Resilience Expert Implementer.
|
If you have any questions, click to contact us. |
||
|
|