[OR] [PM] [P3] [T] [G] Training Needs Analysis Template

Sustain Phase Appendices

Introduce Change Management
Develop Communication Strategy
Implement Training and Awareness
Provide Self-Assessment
Conduct an Independent Quality Review

The templates should be adapted to reflect the organisation’s size, complexity, regulatory environment, risk profile, governance structure, and operational resilience maturity.

Appendix G: Training Needs Analysis Template

Role	OR Responsibility	Required Competency	Current Competency	Gap	Required Training	Priority
Board Member	Oversight	Governance, risk appetite, impact tolerance			Executive briefing
Service Owner	Service resilience	Mapping, impact tolerance, scenario testing			Service owner workshop
Crisis Manager	Major disruption response	Crisis leadership and decision-making			Simulation
Operational Staff	Response and recovery	Escalation, workarounds			Role-based training
OR Specialist	Programme management	Full OR methodology			Advanced training
Technology Lead	Technology resilience	Dependency and recovery alignment			Technical resilience workshop
Supplier Manager	Third-party resilience	Supplier dependency and testing			TPRM resilience training

"Plan" Phase of the OR Planning Methodology

Assess Capability and Maturity	Analyse Gap	Develop Strategy and Roadmap	Confirm Risk Appetite	Develop and Embed Governance

More Information About Blended Learning OR-5000 [BL-OR-5] or OR-300 [BL-OR-3]

Contact our course consultant colleagues to learn more about our blended learning program and about the next course's schedule. They are the BL-OR-3 Blended Learning OR-300 Operational Resilience Implementer and the BL-OR-5 Blended Learning OR-5000 Operational Resilience Expert Implementer.