Operational Resilience

[OR] [PM] [P3] [T] [U] Management Attestation Template

Written by Moh Heng Goh | Aug 22, 2026, 1:59:05 PM

Sustain Phase Appendices

The appendices bring the concepts discussed in A Practitioner’s Guide to the “Sustain” Phase into practical application.

    • Introduce Change Management
    • Develop Communication Strategy 
    • Implement Training and Awareness
    • Provide Self-Assessment
    • Conduct an Independent Quality Review

The templates should be adapted to reflect the organisation’s size, complexity, regulatory environment, risk profile, governance structure, and operational resilience maturity.

Appendix U: Management Attestation Template 

Operational Resilience Management Attestation

Management confirms that, to the best of its knowledge:

    • The operational resilience information provided is accurate;
    • Critical business services have been appropriately identified;
    • relevant service maps are current;
    • Impact tolerances have been established and reviewed;
    • Material resilience weaknesses have been disclosed;
    • Scenario testing findings have been appropriately recorded;
    • known high-risk gaps have been assigned for remediation;
    • evidence submitted for self-assessment is complete and current;
    • material incidents and impact tolerance breaches have been disclosed; and
    • Management accepts responsibility for addressing identified weaknesses.
Attestation

Business Area / Service:
Responsible Executive:
Date:
Assessment Period:
Outstanding High-Risk Issues:
Management Comments:

 

"Sustain" Phase of the OR Planning Methodology

 

Introduce Cultural Change Develop Communication Strategy Implement Training and Awareness Provide Self-assessment Conduct an Independent Quality Review  
 

 

More Information About Blended Learning OR-5000 [BL-OR-5] or OR-300 [BL-OR-3]

 

Contact our course consultant colleagues to learn more about our blended learning program and about the next course's schedule.  They are the BL-OR-3 Blended Learning OR-300 Operational Resilience Implementer and the BL-OR-5 Blended Learning OR-5000 Operational Resilience Expert Implementer.

 

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