[OR] [PM] [P3] [T] [F] Annual Communication Plan

Written by Moh Heng Goh | Aug 22, 2026, 2:31:28 PM

Sustain Phase Appendices

The appendices bring the concepts discussed in A Practitioner’s Guide to the “Sustain” Phase into practical application.

Introduce Change Management
Develop Communication Strategy
Implement Training and Awareness
Provide Self-Assessment
Conduct an Independent Quality Review

The templates should be adapted to reflect the organisation’s size, complexity, regulatory environment, risk profile, governance structure, and operational resilience maturity.

Appendix F: Annual Communication Plan

Period	Activity	Audience	Objective	Owner	Completion Status
Q1	Executive resilience message	All employees	Reinforce annual priorities	CEO / OR Lead
Q1	Board resilience briefing	Board	Strategic oversight	CRO
Q2	Escalation awareness campaign	Employees	Improve early reporting	OR / HR
Q2	Scenario lessons update	Service owners	Share lessons	OR Lead
Q3	Supplier resilience briefing	Critical suppliers	Reinforce expectations	TPRM
Q3	Crisis communication exercise	Crisis team	Validate communication	Communications
Q4	Annual lessons learned	All relevant staff	Reinforce improvement	OR Lead
Q4	Next-year programme briefing	Senior management	Confirm priorities	OR Lead

"Sustain" Phase of the OR Planning Methodology

Introduce Cultural Change	Develop Communication Strategy	Implement Training and Awareness	Provide Self-assessment	Conduct an Independent Quality Review

More Information About Blended Learning OR-5000 [BL-OR-5] or OR-300 [BL-OR-3]

Contact our course consultant colleagues to learn more about our blended learning program and about the next course's schedule. They are the BL-OR-3 Blended Learning OR-300 Operational Resilience Implementer and the BL-OR-5 Blended Learning OR-5000 Operational Resilience Expert Implementer.



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