Operational Resilience

[OR] [PM] [P2] [Appendix] [H] Scenario Testing Plan Template

Written by Moh Heng Goh | Aug 28, 2026, 3:51:50 AM

Implement Phase Appendices

These appendices provide practical templates, checklists, registers, and implementation tools to support the five stages of the Implement Phase:

    • Identify Critical Business Services
    • Map Interconnections and Interdependencies
    • Set Impact Tolerance
    • Conduct Scenario Testing
    • Improve Lessons Learned

The templates should be adapted to reflect the organisation’s size, complexity, regulatory environment, risk profile, governance structure, and operational resilience maturity.

 

Appendix H:  Scenario Testing Plan Template

 
Part 1: Test Information

Field

Details

Test Reference

 

Critical Business Service

 

Service Owner

 

Scenario Title

 

Test Date

 

Exercise Lead

 

Test Method

 

Duration

 
Part 2: Objectives

The test objectives may include:

    • validate service resilience;
    • assess performance against impact tolerance;
    • validate dependency mapping;
    • test alternate arrangements;
    • test supplier recovery;
    • test decision-making and escalation;
    • validate communications; and
    • identify vulnerabilities.
Part 3: Scenario Description

Initial Event:

 

 

Severity:

 

 

Duration:

 

 

Affected Resources:

 

 

 

Part 4: Key Assumptions
    • time of day;
    • staffing levels;
    • demand volume;
    • affected locations;
    • technology availability;
    • supplier availability;
    • external conditions.
Part 5: Success Criteria

Measure

Target

Actual

Result

Impact Tolerance

     

Minimum Service Capacity

     

Escalation Time

     

Recovery Time

     

Customer Communication

     

Supplier Response

     

"Implement" Phase of the OR Planning Methodology

Identify Critical Business Services Map Interconnection and Interdependencies Set Impact Tolerance Conduct Scenario Testing Improve Lesson Learned  
 

 

More Information About Blended Learning OR-5000 [BL-OR-5] or OR-300 [BL-OR-3]

Contact our course consultant colleagues to learn more about our blended learning program and about the next course's schedule.  They are the BL-OR-3 Blended Learning OR-300 Operational Resilience Implementer and the BL-OR-5 Blended Learning OR-5000 Operational Resilience Expert Implementer.

 

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