[OR] [PM] [P2] [Appendix] [H] Scenario Testing Plan Template

Implement Phase Appendices

These appendices provide practical templates, checklists, registers, and implementation tools to support the five stages of the Implement Phase:

Identify Critical Business Services
Map Interconnections and Interdependencies
Set Impact Tolerance
Conduct Scenario Testing
Improve Lessons Learned

The templates should be adapted to reflect the organisation’s size, complexity, regulatory environment, risk profile, governance structure, and operational resilience maturity.

Appendix H: Scenario Testing Plan Template

Part 1: Test Information

Field	Details
Test Reference
Critical Business Service
Service Owner
Scenario Title
Test Date
Exercise Lead
Test Method
Duration

Part 2: Objectives

The test objectives may include:

validate service resilience;
assess performance against impact tolerance;
validate dependency mapping;
test alternate arrangements;
test supplier recovery;
test decision-making and escalation;
validate communications; and
identify vulnerabilities.

Part 3: Scenario Description

Initial Event:

Severity:

Duration:

Affected Resources:

Part 4: Key Assumptions

time of day;
staffing levels;
demand volume;
affected locations;
technology availability;
supplier availability;
external conditions.

Part 5: Success Criteria

Measure	Target	Actual	Result
Impact Tolerance
Minimum Service Capacity
Escalation Time
Recovery Time
Customer Communication
Supplier Response

"Implement" Phase of the OR Planning Methodology

Identify Critical Business Services	Map Interconnection and Interdependencies	Set Impact Tolerance	Conduct Scenario Testing	Improve Lesson Learned

More Information About Blended Learning OR-5000 [BL-OR-5] or OR-300 [BL-OR-3]

Contact our course consultant colleagues to learn more about our blended learning program and about the next course's schedule. They are the BL-OR-3 Blended Learning OR-300 Operational Resilience Implementer and the BL-OR-5 Blended Learning OR-5000 Operational Resilience Expert Implementer.