Operational Resilience is not a new topic. However, many organisations will take a business service-led approach to resilience, which necessitates changing how they think about their business architecture and the outcomes they deliver to their consumers.
The evolution to operational resilience requires communications, collaboration, and knowledge sharing that transverse and integrate multiple corporate activities. Operational resilience training activities and awareness must also evolve.
The figure depicts the corporate functions most likely to interact in achieving operational resilience. Besides the business units, the teams include:
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A well-rounded operational resilience training program should kick off with awareness activities. It is vital to raise awareness, especially on the operational resilience effort. These are the significant steps to create and sustain awareness of operational resilience efforts:
Reaching out to employees is the most critical and challenging task as they are most of the organisation's staff members. These are the tasks to raise awareness levels.
Definition | Explanation | Definition | ||
Training | is a planned and organized activity to impart operational resilience skills, techniques and methodologies to all staff to assist them in establishing and maintaining their respective OR programs. | |||
Awareness | aim to focus attention and create an understanding of fundamental operational resilience concerns. It is knowing or having knowledge of something through alertness or observing or interpolating what with the primary senses. | |||
Training and Awareness | focus on how an organization plans, identifies needs, conducts and improves training and awareness to ensure the organization’s operational resilience requirements and goals are known and used. | |||
Training Vs Awareness | View the write-up on "Training Versus Awareness: What is the difference?" | |||
Education |
is the act or process of imparting or acquiring general knowledge on operational resilience, developing the powers of reasoning and judgment, and generally preparing oneself or others intellectually as a professional in this field. |
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Introduce Culture Change | Develop Communication Strategy | Implement Training and Awareness | Provide Self-assessment | Conduct Independent Quality Review | |
To learn more about the course and schedule, click the buttons below for the OR-3 Blended Learning OR-300 Operational Resilience Implementer course and the OR-5 Blended Learning OR-5000 Operational Resilience Expert Implementer course.
If you have any questions, click to contact us. |
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