[OR] [GN] Module 3 Guidance Notes for Pre-course Preparatory Work

 Guidance Notes for Pre-Course Preparation on Operational Resilience

OR-5000/ OR-400 Module 3

Dear Participants of Module 3,

To ensure a productive learning experience during the upcoming Operational Resilience Course, we kindly request that you complete the following pre-course preparation tasks. There are a total of eight tasks.

These tasks will help you reflect on your organisation's approach to operational resilience and enable us to tailor the course content to your specific needs. 

This is the preparation of related content before attending the Operational Resilience Expert Implementer course
It is essential to note that this lesson may be ahead of your regulatory requirements.

Hence, drawing on your experience with operational risk or business continuity management regulatory practices, you can use your prior experience with your regulator to answer these questions.

Select the relevant questions that you can answer. 

If you have not implemented this stage of the OR Planning Methodology in your organisation, insert "My organisation has not implemented this OR stage. "

However, after attending the class, please provide details on how you will implement this phase.

Is there any program within your organisation that relates to Operational Resilience initiatives?

•  Determine if your organisation has an existing program related to operational resilience initiatives.

• Provide details about the program's objectives, scope, and key activities.

  • This may include business continuity planning, incident response management, risk assessments, or other initiatives enhancing operational resilience.

• Understanding the existing program will help you connect the course content to your organisation’s specific operational resilience efforts. 

Operational Resilience Program within Your Organisation

Does your organisation have a framework, roadmap, or planning methodology for implementing its OR project or programme?

• Explore whether your organisation has a framework, roadmap, or planning methodology in place to guide the implementation of operational resilience projects or programs.

• Describe the key components of the framework or methodology, including its purpose, key steps, and any associated tools or templates.

• Understanding your organisation's approach to implementing operational resilience will enable you to assess its alignment with the concepts and strategies discussed in the course. 

Framework, Roadmap, or Planning Methodology for OR Implementation

Do you have an OR capability, maturity table, or matrix?

• Identify if your organisation has developed an operational resilience capability or maturity table/matrix.

  • This tool assesses the organisation's level of maturity in operational resilience practices across various dimensions.

  • If available, provide an overview of the capability/maturity table or matrix, including the assessment criteria, rating levels, and the areas covered.

• Assessing your organisation's current maturity level will help you identify gaps and areas for improvement to address during the course. 

Operational Resilience Capability or Maturity Table/ Matrix

Based on your experience and recollection, what gaps do you anticipate encountering?

• Based on your experience and recollection, identify potential gaps or challenges you anticipate encountering regarding operational resilience.

• Consider factors such as organisational culture, resource constraints, communication gaps, or technological limitations.

• By acknowledging these potential gaps, you can approach the course with a proactive mindset, actively seeking solutions and strategies to address these challenges within your organisation. 

Anticipated Gaps Based on Experience and Recollection

What is your organisation’s OR vision and strategy?

• Define your organisation’s operational resilience vision and strategy.

• Provide a clear statement of the desired future state and the overarching goals of operational resilience within your organisation.

• Highlight key objectives and outcomes that the organisation aims to achieve through its operational resilience efforts.

• Understanding the vision and strategy will help you align the course content with your organisation’s specific operational resilience goals. 

Operational Resilience Vision and Strategy

What is your organisational strategy for implementing operational resilience?

• Describe your organisation’s strategy for implementing operational resilience.

• Explain how operational resilience is integrated into the overall organisational strategy and objectives.

• Discuss the key components of the strategy, including governance structures, resource allocation, communication plans, and accountability frameworks.

• Understanding the organisational strategy will enable you to assess its effectiveness and identify areas for improvement during the course. 

Operational Resilience Vision and Strategy

Who determines the risk appetite? In the case of OR, who else is the decision maker?

• Explain who determines the risk appetite within your organisation, particularly in the context of operational resilience.

• Identify the key decision-makers responsible for setting the risk appetite and establishing risk tolerance levels for operational resilience.

  • This may include senior management, the board of directors, risk committees, or other relevant governance bodies.

• Discuss the importance of aligning the risk appetite with the organisation’s overall strategy and risk management framework. 

Risk Appetite and Decision Making

What is your strategy for “upgrading” the governance of operational resilience?

• Share your organisation’s strategy for "upgrading" the governance of operational resilience.

• Discuss the steps or initiatives taken to strengthen governance structures, processes, and oversight mechanisms for operational resilience.

• This may involve enhancing risk management frameworks, establishing clear roles and responsibilities, improving reporting and escalation mechanisms, and integrating operational resilience considerations into existing governance frameworks. 

Upgrading Governance in Operational Resilience