[OR] [BOK] [14] [P3] [S4] Provide Self-assessment

Element

Description

Purpose

To embed a culture of operational resilience within the organisation by driving long-term behavioural, mindset, and value changes that support resilience objectives.

• Define cultural change management and its role in sustaining OR.
• Establish common OR terminology and practices across the organisation.
• Align structure, skillset, and mindset with resilience goals.
• Overcome resistance to change and embed “resilience by design.”
• Ensure leadership demonstrates and reinforces resilient behaviours.

Inputs

• Organisational resilience framework and policies.
• Senior management commitment and governance support.
• Existing organisational culture assessments.
• Communication strategies and training resources.
• Feedback from stakeholders (internal and external).

Activities

• Communicate the importance of OR across all levels of the organisation.
• Engage leaders to model resilience behaviours and champion OR.
• Foster collaboration across business units and break down silos.
• Provide adequate resources, tools, and training to support OR adoption.
• Recognise and reward staff who demonstrate resilient behaviours.
• Continuously assess cultural alignment with resilience objectives.

Outputs

• A shared understanding of OR values, language, and practices.
• Leadership role-modelling resilient behaviours.
• Improved collaboration and accountability across departments.
• Resilience is embedded into performance measures and recognition systems.
• A visible shift in organisational culture toward resilience readiness.

Linkages

Backwards Linkages:

• P2-S4 (Implement OR Training and Awareness)
• P2-S5 (Establish OR Communication Program)

Forward Linkages:

• P3-S2 (Embed Continuous Learning and Adaptation)
• P3-S3 (Strengthen Stakeholder Engagement)
• P3-S4 (Institutionalize OR Governance)
• P3-S5 (Measure and Review OR Culture and Maturity)