Operational Resilience

[Implement] [OR-P2] Implementing Operational Resilience

Written by Moh Heng Goh | Jul 3, 2022 7:08:59 AM

Implementing Operational Resilience

This is the second phase [P2] in the operational resilience (OR) planning methodology, in which the entire organisation gets involved.

Before embarking on the phase, this program's constructs, such as policy, framework, and implementation strategy, are all finalised.

The approach is to implement its operational resilience program using the following phases.  If you need to know more about the technical terms, click the BCMPedia icon to learn more.

These are the five stages of the "Implement" phase of your OR program.

 

  OR Planning Methodology Key Activities for Implement Phase [P2] Definition Detailed Steps
  [S1] [OR BoK 6] Identify Critical Business Services

Determine which business services are critical.

Note that these three terms: "Important Business Services," "Critical Business Services", and "Critical Operations", are different but synonymous for ease of explanation.

  [S2] [OR BoK 7] Map Processes and Resources Map the resources (people, processes, technology, facilities and information) necessary to support the delivery of products and services. 
  [S3] [OR BoK 8] Set Impact Tolerance Assess how a disruptive event impacts business services and propose with justification the acceptable impact tolerances.
  [S4] [OR BoK 9] Conduct Scenario Testing Test the organisation's ability to manage service delivery within impact tolerance in different scenarios.
  [S5] [OR BoK 10] Improve Lesson Learnt Improve and communicate remediation and vulnerabilities after scenario testing.

 

OR Planning Methodology [Roadmap] Plan [P1] Implement [P2]  Sustain [P3]  
 

 

Learn more about Blended Learning OR-300 [BL-OR-3] and OR-5000 [BL-OR-5]

To learn more about the course and schedule, click the buttons below for the OR-3 Blended Learning OR-300 Operational Resilience Implementer course and the OR-5 Blended Learning OR-5000 Operational Resilience Expert Implementer course.

If you have any questions, click to contact us.