For SHINE Children and Youth Services, the CBF-4 Counselling & Therapy Services (SH.IFT and related programmes) is a high-impact function, as it directly affects the well-being of children and youth under their care.
This chapter identifies the minimum resources required to sustain the Sub-Critical Business Functions (Sub-CBFs) under CBF-4 during a disaster scenario.
These resources include personnel, workstations, telecommunication tools, and other essential items that enable the delivery of counselling, therapy, crisis support, and related programmes even in disrupted conditions.
The objective is to provide a precise reference for business continuity planning, ensuring that SHINE can continue to support its beneficiaries in times of need.
Table S3: Minimum Resources Required During a Disaster for CBF-4
|
Sub-CBF Code |
Sub-CBF |
Recovery Location |
Minimum Resource Requirements per Function per Recovery Location |
No. of Staff (Min Qty) |
No. of Seats (Min Qty) |
No. of Tel (Min Qty) |
No of PC/Laptops (Min Qty) |
Others (Description & Min Qty) |
|
4.1 |
Assessment and Intake Services |
Main Office / Alternate Site |
Intake forms, client database access, and private assessment rooms |
2 |
2 |
2 |
2 |
Printers (1), Stationery (1 set) |
|
4.2 |
Individual Counselling Sessions |
Therapy Room / Remote via Tele-Consult |
Confidential counselling rooms, video conferencing tools |
3 |
3 |
1 |
3 |
Headsets (3), Whiteboards (1) |
|
4.3 |
Group Therapy Sessions |
Multi-purpose Hall / Online Platform |
Group seating arrangement, AV equipment, online meeting platform |
4 |
12 |
1 |
2 |
Projector (1), Therapy materials (1 set) |
|
4.4 |
Crisis Intervention and Immediate Support |
Hotline Room / Remote |
24/7 phone line, crisis intervention protocols |
2 |
2 |
2 |
1 |
Emergency contact lists (1 set) |
|
4.5 |
Therapeutic Program Development |
Office / Remote |
Access to programme templates, digital collaboration tools |
2 |
2 |
1 |
2 |
Shared drive access (1), Reference materials (1 set) |
|
4.6 |
Family Therapy and Support |
Therapy Room / Remote |
Private rooms, family counselling resources, and online meeting tools |
2 |
2 |
1 |
2 |
Play therapy materials (1 set) |
|
4.7 |
Referrals and Collaboration with External Agencies |
Office / Remote |
Communication tools, partnership databases |
1 |
1 |
1 |
1 |
Contact directories (1 set) |
|
4.8 |
Monitoring and Evaluation of Therapy Effectiveness |
Office / Remote |
Monitoring templates, client feedback tools, and evaluation software |
2 |
2 |
1 |
2 |
Data collection sheets (1 set) |
|
4.9 |
Case Documentation and Record-Keeping |
Records Room / Remote |
Secure client records, case management software |
2 |
2 |
1 |
2 |
Locked filing cabinets (1), Backup drives (2) |
Maintaining continuity of counselling and therapy services is crucial for SHINE’s mission to support vulnerable children and youth, particularly during disasters.
By identifying the minimum resources required for each Sub-CBF, SHINE can ensure that critical functions—ranging from assessment and individual counselling to crisis intervention and monitoring—remain operational even under disrupted conditions.
This resource mapping provides a foundational framework for business continuity planning, enabling SHINE to allocate resources effectively, maintain service delivery standards, and uphold the trust and safety of the children and youth it serves.
Continuity of Care: Ensuring SHINE’s Mission Through Effective BCM |
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| eBook 3: Starting Your BCM Implementation |
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| MBCO | P&S | RAR T1 | RAR T2 | RAR T3 | BCS T1 | CBF |
| CBF-04 Counselling & Therapy Services (SH.IFT and related programmes) | ||||||
| DP | BIAQ T1 | BIAQ T2 | BIAQ T3 | BCS T2 | BCS T3 | PD |
To learn more about the course and schedule, click the buttons below for the BCM-300 Business Continuity Management Implementer [BCM-3] and the BCM-5000 Business Continuity Management Expert Implementer [BCM-5].
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Please feel free to send us a note if you have any questions. |
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