In any crisis or disaster scenario, SHINE Children and Youth Services (SHINE) must ensure continuity of its critical functions to maintain essential partnerships, stakeholder engagements, and community support.
The purpose of this chapter is to identify the minimum resources required to sustain the Sub-Critical Business Functions (Sub-CBFs) of CBF-10 Partnership & Community Network Management during a disruption.
By clearly defining staff requirements, equipment, and alternate recovery locations, SHINE can effectively plan for business continuity, minimise service interruptions, and uphold its commitment to the community.
Table S3: Minimum Resources Required During a Disaster for CBF-10
|
Sub-CBF Code |
Sub-CBF |
Recovery Location |
Minimum Resource Requirements Per Function Per Recovery Location |
Number of Staff (Min Qty) |
No of Seats (Min Qty) |
No of Tel (Min Qty) |
No of PC/Laptops (Min Qty) |
Others (Pls describe and provide min qty) |
|
CBF-10.1 |
Partnership Development |
SHINE HQ Backup Office |
Staff to maintain partner communication, update partnership records |
3 |
3 |
2 |
3 |
Internet access (1), Printer (1) |
|
CBF-10.2 |
Stakeholder Engagement |
SHINE HQ Backup Office |
Staff to manage stakeholder communication, meeting coordination |
2 |
2 |
2 |
2 |
Video conferencing setup (1) |
|
CBF-10.3 |
Community Outreach |
Alternate Community Centre |
Staff to coordinate outreach programs and emergency support |
4 |
4 |
2 |
3 |
Vehicles for transport (2), Mobile hotspot (2) |
|
CBF-10.4 |
Network Maintenance and Coordination |
SHINE HQ Backup Office |
Staff to maintain partner and community network communications |
2 |
2 |
1 |
2 |
Network monitoring software (1) |
|
CBF-10.5 |
Resource Sharing and Collaboration |
SHINE HQ Backup Office |
Staff to manage shared resources and facilitate collaboration |
2 |
2 |
1 |
2 |
Shared database access (1) |
|
CBF-10.6 |
Partnership Monitoring and Evaluation |
SHINE HQ Backup Office |
Staff to track performance and monitor partnership outcomes |
2 |
2 |
1 |
2 |
Data analytics tools (1) |
|
CBF-10.7 |
Conflict Resolution and Mediation |
SHINE HQ Backup Office |
Staff to resolve conflicts and mediate partner/community issues |
2 |
2 |
1 |
2 |
Confidential meeting room (1) |
By clearly defining the minimum resources required for each Sub-CBF within CBF-10 Partnership & Community Network Management, SHINE ensures that key partnership and community functions can continue with minimal disruption during a disaster.
This framework provides a foundation for effective business continuity planning, enabling SHINE to maintain stakeholder confidence, sustain vital community programs, and recover swiftly from unforeseen events. Regular reviews and updates of resource requirements are essential to adapt to evolving operational needs and potential disaster scenarios.
Continuity of Care: Ensuring SHINE’s Mission Through Effective BCM |
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| eBook 3: Starting Your BCM Implementation |
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| MBCO | P&S | RAR T1 | RAR T2 | RAR T3 | BCS T1 | CBF |
| CBF-10 Partnership & Community Network Management |
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| DP | BIAQ T1 | BIAQ T2 | BIAQ T3 | BCS T2 | BCS T3 | PD |
To learn more about the course and schedule, click the buttons below for the BCM-300 Business Continuity Management Implementer [BCM-3] and the BCM-5000 Business Continuity Management Expert Implementer [BCM-5].
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Please feel free to send us a note if you have any questions. |
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