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[BCM] [MOM] [E4] [CR] [BIA] [P3-1] Impact Over Time of Business Functions

Written by Dr Goh Moh Heng | Jan 11, 2026 7:45:39 AM

Consolidated Report

BIAQ Part 3-1: Impact Over Time of Business Functions for CBF-1 to CBF-6

presents a structured, time-based analysis of how disruptions affect MOM’s critical business functions as incident duration increases.

By examining impact levels across defined time horizons—from the first four hours through sixty days—this chapter shows that the consequences of service unavailability are not static but intensify over time.

The consolidated assessment across CBF-1 to CBF-6 highlights how regulatory, operational, strategic, and reputational impacts manifest differently depending on the nature of the function and the length of disruption.

The purpose of this chapter is to provide decision-makers, BCM practitioners, and operational leaders with a common, evidence-based understanding of when and why specific MOM functions must be prioritised for recovery.

Before proceeding to the subsequent sections on recovery strategies and continuity planning, readers are expected to understand the rationale for time-criticality, impact escalation, and tolerance thresholds for each Sub-CBF.

This chapter, therefore, establishes the analytical foundation for setting recovery time objectives (RTOs), allocating resources effectively, and justifying continuity investments based on measured operational and strategic risk.

Table P3-1: Impact Over Time of Business Functions for CBF-1 to CBF-6

Sub-CBF Code

Sub-CBF

Highest Impact Area

4 hr

8 hr

1 Day

2 Day

3 Day

5 Day

7 Day

10 Day

14 Day

21 Day

30 Day

60 Day

1.1

Policy & Regulation Design

National Labour Policy Integrity

1

1

2

2

3

3

3

4

4

4

5

5

1.2

Licensing & Permits

Employer & Worker Compliance

2

3

3

4

4

5

5

5

5

5

5

5

1.3

Inspections, Monitoring & Investigation

Employment Standards & Safety

2

3

4

4

4

5

5

5

5

5

5

5

1.4

Adjudication & Dispute Resolution

Industrial Harmony

2

2

3

3

4

4

4

5

5

5

5

5

1.5

Enforcement Actions & Sanctions

Compliance Credibility

3

3

4

4

5

5

5

5

5

5

5

5

1.6

Stakeholder Engagement & Education

Public Confidence

1

2

2

3

3

3

4

4

4

5

5

5

1.7

Regulatory Intelligence & Risk Management

Labour Market Stability

1

2

2

3

3

4

4

4

5

5

5

5

2.1

Policy & Planning

Workforce Policy Integrity

2

3

4

4

4

4

4

4

3

3

3

3

2.2

Work Pass Application & Issuance

Processing & Issuance Delays

3

4

5

5

5

5

5

5

4

4

3

3

2.3

Arrival, Onboarding & Deployment

Workforce Supply Continuity

4

5

5

5

5

5

5

5

4

4

3

3

2.4

Monitoring, Compliance & Enforcement

Regulatory Compliance

3

4

5

5

5

5

5

5

4

4

4

3

2.5

Renewal, Transfer & Exit Management

Worker Status Continuity

3

3

4

5

5

5

5

5

4

3

3

2

2.6

Support Services & Well-being

Worker Welfare & Health

2

3

4

4

4

4

4

4

3

3

2

1

3.1

Policy & Standards Development

Legal & Reputational

1

1

2

2

2

3

3

3

4

4

4

5

3.2

Legislative & Regulatory Oversight

Legal Compliance

1

2

2

3

3

4

4

4

5

5

5

5

3.3

Risk-Based Inspections & Enforcement

Safety & Legal

2

3

3

4

4

5

5

5

5

5

5

5

3.4

Monitoring & Surveillance Programmes

Safety & Operations

1

2

2

3

3

4

4

4

5

5

5

5

3.5

Accident Reporting & Investigation

Safety & Reputation

3

4

4

5

5

5

5

5

5

5

5

5

3.6

Stakeholder Engagement & Education

Social & Reputational

1

1

2

2

3

3

3

4

4

4

4

5

3.7

Certification & Registration

Operational & Legal

1

2

2

3

3

4

4

4

4

5

5

5

3.8

Performance Monitoring & Reporting

Governance & Reputation

1

1

2

2

2

3

3

3

4

4

5

5

4.1

Labour Market Analysis & Forecasting

Labour market trends & policy planning

3

3

4

4

4

5

5

5

5

5

5

5

4.2

Job Matching & Placement Services

Employment outcomes & placement rates

4

4

5

5

5

5

5

5

5

5

5

5

4.3

Work Pass & Foreign Talent Policy Services

Work pass approvals & compliance

5

5

5

5

5

5

5

5

5

5

5

5

4.4

Skills Development & Transition Support

Training program delivery & outcomes

3

4

4

4

4

5

5

5

5

5

5

5

4.5

Incentives & Employment Support Schemes

Timely disbursement & scheme uptake

4

4

5

5

5

5

5

5

5

5

5

5

4.6

Stakeholder Engagement & Tripartism

Partner coordination & agreements

3

3

4

4

4

5

5

5

5

5

5

5

4.7

Monitoring & Rapid Response

Labour market interventions & alerts

5

5

5

5

5

5

5

5

5

5

5

5

4.8

BCM Integration & Continuity Processes

Continuity of employment facilitation

4

4

5

5

5

5

5

5

5

5

5

5

5.1

Labour Market Analysis

Strategic Decision-Making

1

1

2

2

3

3

4

4

4

5

5

5

5.2

Policy Development & Formulation

Strategic & Reputational

1

2

2

3

3

4

4

4

5

5

5

5

5.3

Workforce Planning & Modelling

Strategic Workforce Resilience

1

1

2

2

3

3

4

4

4

5

5

5

5.4

Stakeholder Consultation

Regulatory Confidence

1

2

2

3

3

3

4

4

4

5

5

5

5.5

Policy Implementation Planning

Operational Readiness

1

1

2

2

3

3

4

4

4

5

5

5

5.6

Monitoring & Evaluation

Compliance Assurance

1

1

2

2

2

3

3

4

4

4

5

5

5.7

BCM Integration & Contingency Policies

Organisational Resilience

1

1

1

2

2

3

3

4

4

4

5

5

6.1

Governance & Strategic Planning

Leadership Continuity

3

4

5

5

5

4

4

3

3

2

2

1

6.2

Financial Management

Budget & Resource Control

4

4

5

5

4

3

3

2

2

1

2

—

6.3

Human Resource Continuity

Workforce Availability

2

3

4

4

4

3

2

2

1

1

1

—

6.4

Procurement & Contract Management

Supply Chain Continuity

3

3

4

4

4

3

2

2

2

1

1

4

6.5

IT Infrastructure & Digital Services

System Availability

5

5

5

5

4

4

3

2

2

2

1

5

6.6

Administration & Facilities Management

Operational Support

3

3

4

4

3

2

2

2

1

1

2

—
Legend – Impact Scores
  • 1 = Negligible Impact (Very Low)
  • 2 = Minor Impact (Low)
  • 3 = Moderate Impact (Medium)
  • 4 = Major Impact (High)
  • 5 = Critical/Catastrophic Impact (Very High)

In conclusion for Part 3-1, the Impact Over Time analysis for CBF-1 to CBF-6 demonstrates that MOM’s ability to regulate the labour market, manage foreign manpower, safeguard workplace safety, sustain employment facilitation, and support operations through corporate and IT services is highly time-sensitive.

While some functions experience manageable impacts in the initial hours of disruption, prolonged outages rapidly escalate into severe regulatory, safety, economic, and reputational consequences.

This reinforces the importance of understanding not only which functions are critical but also how quickly their disruption becomes unacceptable.

By consolidating and standardising impact assessments across all major business functions, this chapter provides a clear and defensible basis for continuity planning and crisis decision-making.

The insights derived here guide the prioritisation of recovery efforts, inform the design of proportionate continuity strategies, and ensure that MOM remains resilient in fulfilling its mandate to protect workers, employers, and the broader labour market under adverse conditions.

 

Resilient Support: Implementing Business Continuity Management at the Ministry of Manpower
eBook 4: Consolidate and Report Your BCM Implementation
Consolidated Report for BIAQ (Part 1 to Part 6) for CBF-1 to CBF-6
PM: BIA BIAQ T1 P1 BIAQ T1 P2 BIAQ T2 P3-1
Consolidated Report for BIAQ (Part 1 to Part 6)
BIAQ T2 P3-2 BIAQ T2 P4 BIAQ T3 P5 BIAQ T3 P6

 

More Information About Business Continuity Management Courses

To learn more about the course and schedule, click the buttons below for the  BCM-300 Business Continuity Management Implementer [BCM-3] and the BCM-5000 Business Continuity Management Expert Implementer [BCM-5].

 

Please feel free to send us a note if you have any questions.
 
 
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