eBook OR

[OR] [MBT] [E3] [CBS] [6] [MPR] Map Processes and Resources

Written by Moh Heng Goh | Nov 26, 2025 10:16:36 AM


CBS-6 Treasury and Capital Markets Operations

This chapter outlines the “Map Processes and Resources” for the critical business service (CBS-6) of Treasury and Capital Markets Operations at Metrobank.

In accordance with established operational resilience regulations and supervisory expectations (including mapping practices referenced in the OR framework), this mapping exercise identifies the critical sub-processes, operational resources, and internal and external dependencies required to deliver Treasury and Capital Markets services.

The purpose is to establish a comprehensive view of dependencies that support core market-facing and treasury support functions, thereby enabling Metrobank to assess potential single points of failure, critical resource concentration, and resilience vulnerabilities across front, middle, and back-office workflows.

The mapping exercise encompasses human capital, technology applications, infrastructure, third-party vendors, and upstream and downstream process linkages.

This systematic approach lays the foundation for effective scenario testing, impact tolerance assessments, and eventual remediation of operational resilience gaps.

Table P3: Map Processes and Resources for CBS-6

 

Sub-CBS Code

Sub-CBS

Processes

People

Technology (Applications & Infrastructure)

Third-Party Vendors

Upstream / Downstream Dependencies

6.1

Liquidity and Cash Management

Intraday liquidity monitoring; cash forecasting; reserve requirement management; funding allocation

Treasury liquidity desk; risk and finance teams

Treasury management system (TMS); core banking system; real-time payments infrastructure; SWIFT connectivity

Payment processors, correspondent banks, and the central bank settlement system

Upstream: core banking deposits and payments. Downstream: funding desks, ALM reporting, regulatory reporting

6.2

Money Market Operations

Interbank lending/borrowing; placement of surplus funds; repo transactions

Money market dealers; treasury middle office, legal

TMS; interbank dealing platforms; market data feeds; collateral management tools

Interbank brokers; clearing banks

Upstream: liquidity desk. Downstream: finance and settlement operations

6.3

Foreign Exchange (FX) Trading and Settlement

FX dealing, hedging, order execution, and settlement reconciliation

FX traders, treasury operations, settlement team

FX dealing platforms (e.g., Reuters/FX dealing); SWIFT; settlement engine; risk monitoring tools

FX trading platforms, correspondent banks, custodians

Upstream: market data, customer orders. Downstream: settlement systems, accounting

6.4

Fixed Income and Securities Trading

Government and corporate bond trading; repo markets; trade booking and validation

Fixed income dealers; compliance; mid-office

Trading platforms; securities settlement systems; market quote systems; OMS/EMS

Securities exchanges; clearing houses; custodians

Upstream: market data. Downstream: clearing and settlement, regulatory reporting

6.5

Derivatives Trading and Risk Management

Derivative pricing; exposure calculation; trade execution; margin calls

Derivatives desk; risk modelling team; treasury legal

Derivatives trading systems; risk engines; valuation tools; collateral processing systems

OTC counterparties; clearing brokers; CCPs

Upstream: market data, client risk profiles. Downstream: settlement, collateral, reporting

6.6

Treasury Operations and Back-Office Support

Trade confirmation; settlement; reconciliation; exception handling

Treasury operations staff; finance support

Settlement systems; reconciliation tools; SWIFT; core banking

Custodians; payment networks; clearing agents

Upstream: trading desks. Downstream: finance and regulatory reporting

6.7

Collateral and Margin Management

Collateral valuation, calls and posting, margin settlement

Collateral analysts, back office, liquidity risk team

Collateral management platform; risk systems; payment rails

Custodians; CCPs; collateral agents

Upstream: derivatives and repo desks. Downstream: funding and liquidity reports

6.8

Treasury Risk Monitoring and Compliance

Market risk surveillance; limit monitoring; regulatory compliance; conduct oversight

Risk control unit; compliance officers; treasury audit

Risk analytics tools; compliance systems; trade surveillance tools

Regulatory reporting vendors; supervisory platforms

Upstream: trading and treasury systems. Downstream: regulatory supervisors, board risk committee

6.9

Investment Portfolio Management

Strategic investment planning; asset allocation; portfolio performance monitoring

Investment managers; asset-liability management (ALM) team

Portfolio management tools; ALM software; market data systems

Asset managers, custodians, research providers

Upstream: macro data, liquidity plans. Downstream: P&L reporting, risk dashboards

6.10

Market Data and Pricing Support

Market data aggregation; valuation feeds; benchmark pricing

Market data analysts; quantitative support

Market data terminals; pricing engines; integrated market data distribution

Data vendors (e.g., Bloomberg, Refinitiv); price benchmark providers

Upstream: external market sources. Downstream: trading systems, valuation tools, risk reporting

 
   

The mapping of processes and resources for CBS-6 Treasury and Capital Markets Operations establishes explicit visibility into the components essential for sustained service delivery.

Such mapping is fundamental for identifying critical interdependencies and operational risks across liquidity management, trading operations, securities settlement, collateral processes, and risk governance.

This operational blueprint strengthens Metrobank’s resilience posture by supporting targeted scenario testing, enhancing risk mitigation controls, and enabling proactive remediation of vulnerabilities.

Comprehensive understanding of the interrelated functions and dependencies ensures that Metrobank can withstand severe disruptions and continue to support market integrity, client obligations, and regulatory expectations.

 

 

Building Resilient Banking Operations: The Metrobank Operational Resilience Implementation Guide

eBook 3: Starting Your OR Implementation
CBS-6 Treasury and Capital Markets Operations
CBS-6 DP CBS-6 MD CBS-6 MPR CBS-6 ITo CBS-6 SuPS CBS-6 ST

Gain Competency: For organisations looking to accelerate their journey, BCM Institute’s training and certification programs, including the OR-5000 Operational Resilience Expert Implementer course, provide in-depth insights and practical toolkits for effectively embedding this model.

 

More Information About OR-5000 [OR-5] or OR-300 [OR-3]

To learn more about the course and schedule, click the buttons below for the OR-300 Operational Resilience Implementer course and the OR-5000 Operational Resilience Expert Implementer course.

If you have any questions, click to contact us.