Roles and Responsibilities of Crisis Management Program Team Members
What and Who are Crisis Management Program Team Members?
Crisis Management Program Team Members are designated personnel from various organisational departments who collaborate to develop, implement, and maintain the crisis management program.
These individuals ensure the organisation's preparedness and effective response to potential crises.
Roles and Responsibilities
- Contribute expertise from their respective areas (e.g., IT, public relations, security, human resources) to the development of the crisis management plan.
- Attend training on the crisis management plan and their specific roles and responsibilities within the crisis response structure.
- Actively participate in testing and exercises to identify and address potential weaknesses in the plan.
- Stay updated on relevant information and emerging threats within their area of expertise.
- Fulfil their designated roles and responsibilities during a crisis event according to the plan.
- Continuously work to improve their knowledge and skills related to crisis management.
Composition
The specific composition of the Crisis Management Program Team will vary depending on the size and structure of the organization and the nature of potential crises it faces.
However, some familiar team members may include:
- Crisis Management Program Lead
- Public Relations/Communications Specialist
- Operations/Logistics Manager
- Security/Safety Manager
- Human Resources (HR) Representative
- Legal Counsel
- IT/Technology Specialist
- Subject Matter Experts (SMEs) relevant to specific crisis scenarios (e.g., finance expert for financial crisis)
Benefits of a Crisis Management Program Team
- Combining diverse expertise from various departments to create a comprehensive crisis management plan.
- Promotes collaboration and communication across departments to ensure a coordinated response.
- Enables team members to develop their knowledge and skills related to crisis response.
- Provides a dedicated group of individuals focused on crisis preparedness and response.
Summing Up ...
Crisis Management Program Team Members may also be called Crisis Management Team Members (CMT Members) or Crisis Response Team Members.
Goh, M. H. (2016). A Manager’s Guide to Implement Your Crisis Management Plan. Business Continuity Management Specialist Series (1st ed., p. 192). Singapore: GMH Pte Ltd.
More Information About Crisis Management Courses
To learn more about the course and schedule, click the buttons below for the CM-300 Crisis Management Implementer [CM-3] and the CM-5000 Crisis Management Expert Implementer [CM-5].
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