[CM] [EL] L2: Overview of Crisis Management Principles, Framework & Policies

Lesson 2: Crisis Management Principles, Framework and Policies

Lesson 2 of CM-200: This course is a good choice for senior management who want to gain a broad introduction to crisis management (CM) as an organisational discipline.

The need for CM is first established, followed by an overview of the CM planning methodology. Each phase of the CM planning methodology is explained together with the de facto standard for CM, ISO 22361.

At the end of the module, participants would be able to:

• Introduce the component of the CM planning process 
• Establish the objectives, tasks and deliverables for each phase
• Elaborate the elements and success factors for completing each phase

Participants may pause their learning at any point in the module and resume where they left off. An electronic notepad is also available for taking notes and storing them for ease of reference.

Participants are to finish a short quiz that assesses their understanding of the module.